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Unable to logon to SL nor submit service ticket

Veronica Steinhardt
Registered User
Join date: 1 Aug 2006
Posts: 24
12-24-2009 07:22
I am getting the "Login failed. Second Life cannot be accessed from this computer" error message today. I have made four attempts to submit a ticket but after I fill in all the information and click submit, I get:

The webpage at https://support.secondlife.com/ics/support/ticketNewProcess.asp might be temporarily down or it may have moved permanently to a new web address.

What should I do now? Everything worked fine yesterday!

I've closed and re-opened the SL client. I've cleared the cache. I've retyped my password. I've rebooted the computer. I'm out of ideas.
Tarina Sewell
Just Browsing Thank you
Join date: 20 Jul 2007
Posts: 2,180
12-24-2009 07:32
check this out, I signed on to SL webpage and I get this....

nothing in the middle section that usually hosts information about SL except this...


Feed has moved
Wednesday, December 31st, 1969, 4:00:00 PM (PST)
Veronica Steinhardt
Registered User
Join date: 1 Aug 2006
Posts: 24
12-24-2009 08:02
I think they fixed whatever was wrong. I am able to log in again.

Whew! That was scary!