Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Problem Getting Money

Luscious Pearl
Registered User
Join date: 28 Mar 2009
Posts: 6
09-23-2009 09:08
Is anyone else having problems trying to buy L$...For the last two days I keep getting this message " * Could not charge account.
* The system encountered an error while processing your order, please try again.".
I re-entered the data and still no luck..I'm getting a little pissed, my rents due Friday.
Does anyone know whats going on?
Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
09-23-2009 09:18
You could give the billing department a call to sort out whether it is a CC problem or if they could provide you with more details as to why the charges aren't going through. Here's a list of numbers:

If you have a non-technical issue with your account you can also call our Billing team at:
Toll-Free (US/Canada)
800.294.1067
Long Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

Local Toll-Free numbers

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Portugal: 800.814.450

Spain: 800.300.560

UK: 0800.048.4646

Support is in English Only
_____________________


Hello Avatard - Your Emporium of Fun Stuff
In-world: http://slurl.com/secondlife/Fordham/178/19/63
Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499
Luscious Pearl
Registered User
Join date: 28 Mar 2009
Posts: 6
09-23-2009 09:33
Thank you, yes I'll have to call them.