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A sl bug does any one know |
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Saur Holt
http://forsakenhearts.blo
Join date: 18 May 2006
Posts: 803
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11-09-2007 13:05
shopping bug in SL ever going to fix it? if any lindens are reading this plz fix the shopping bug.Sometime when we pay for a item we don`t get the item we pay for and have to im the store owner to get the item. This is not a old bug its been around for months now and really should have been fixed.
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http://forsakenhearts.blogspot.com/
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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11-09-2007 13:11
Did you buy a prim that's set for sale (right-click, Buy and it's in your inventory)? Or did you buy something from a scripted vendor (right-click, Pay and you get an Accept blue pop-up)?
LL is responsible for the first, the second is a bug with the vendor and not LL's fault. Scripted vendors will always be more unreliable than a prim for sale. |
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Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
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11-09-2007 13:19
the second is a bug with the vendor and not LL's fault. Scripted vendors will always be more unreliable than a prim for sale. Not neccesarily. While there are certainly infrastructure issues that are the root cause of this sort of problem, Linden gives us (as scripters) no way to prevent it either. The way LSL (The scripting language in SL) works, there's a way we can ask for money with a script, but *no way to confirm it was received*. This is why when you pay a vendor, and something hiccups infrastructure-wise, there's no way for the vendor box to know that you paid it, unless you contact the seller manually, and have them look thru their transaction history. There are JIRA proposals that request a feature change, so that scripters can confirm if money was actually received or not. If folks had that, some of these chronic infrastructure issues could be worked around ourselves. Here is a JIRA proposal dealing with the money() event in LSL: http://jira.secondlife.com/browse/SVC-595 _____________________
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Darien Caldwell
Registered User
Join date: 12 Oct 2006
Posts: 3,127
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11-09-2007 14:23
yes, It's the unreliable nature of the llEmail system, not the vendors thats to blame. Email leaves point A, never arrives at Point B. Thus no delivery. :\
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Jakkal Dingo
Equal Opp. Offender
Join date: 16 Feb 2005
Posts: 283
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11-09-2007 14:37
As a vendor I find this bug very irritating. It started up around the time they had to do a lot of the massive rollbacks. Ever since then I've gotten about 10 failed deliveries per day. The worst part is dealing with customers who are freaking out and threatening you over it. They also tend to IM you once a second to make sure your IMs are good and capped, making it harder to help out everyone.
I really wish the Lindens would look into this and get the failed inventory delivery bugs fixed. |
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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11-09-2007 15:00
While there are certainly infrastructure issues that are the root cause of this sort of problem, Linden gives us (as scripters) no way to prevent it either. I'm sure it's exciting for a tech geek to know a purchase is bounced around sims in SL, hitting a web site and then bounced back to an in-world server in SL and meanwhile lighting up a christmas tree while the resident waits for their purchase to arrive, but it's simply complex for complexity's sake. It's unnecessary technical fluff.Did you link to the wrong JIRA issue? That one deals with llGiveMoney() which shouldn't be needed during normal operation for a non-networked vendor.For networked vendors, do they even ever refund when they can't contact the server? The ones I've come across just eat my money and pretend everything's fine. |
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Darien Caldwell
Registered User
Join date: 12 Oct 2006
Posts: 3,127
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11-09-2007 15:29
I'm sure it's exciting for a tech geek to know a purchase is bounced around sims in SL, hitting a web site and then bounced back to an in-world server in SL and meanwhile lighting up a christmas tree while the resident waits for their purchase to arrive, but it's simply complex for complexity's sake. It's unnecessary technical fluff. It's nothing of the sort. I have over 100 vendor location throughout SL. There is no way I could possibly support changing out prim boxes at all those locations every time I add a new item or update an existing item. Maintaining prim boxes would only be viable if you had a small number of locations, or sold items that never needed updated. And yes, I tend to add new features/bug fixes to my item as often as once a week, in necessitated. I have a very loyal user base and when something doesn't work right, they let me know and I'm more than happy to fix it. Millions, perhaps Billions of Emails are successfully delivered over the Internet daily. I don't think it's too much to expect LL's email system to at least work hmm, lets say 90% of the time? If they can't do it reliably, then maybe they need to come up with a more viable solution. It's almost comical to blame the user for expecting a service they are given to work, and calling them a geek for using it. _____________________
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Chas Connolly
Registered User
Join date: 24 Jan 2007
Posts: 1,433
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11-09-2007 15:47
Voice chat, what's that?
Hey, welcome back Michael! |
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Joker Opus
Registered Usimibober
Join date: 9 May 2006
Posts: 363
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11-09-2007 19:02
Transactions bug..
Submit a ticket at support.secondlife.com _____________________
Jøkêr Øpüs
PLEASE FIX THE WEAPON TESTING SANDBOX - AN OLD SECONDLIFE HANGOUT! |