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premium account |
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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12-14-2008 12:53
My premium account ran out,it shows -$72( in red)in my US dollar account,do i need to be concerned?
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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12-14-2008 12:54
Generally that means they've tried to bill you and it was rejected, however this happens to me everytime they bill me for a couple of hours then the transaction goes through. Check your card details, has the card changed, or the expiry date? You can try re-entering your details.
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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12-14-2008 12:59
Generally that means they've tried to bill you and it was rejected, however this happens to me everytime they bill me for a couple of hours then the transaction goes through. Check your card details, has the card changed, or the expiry date? You can try re-entering your details. Hi Ciaran,i use paypal.i don't use a credit card,what if i decide i don't want to renew my premium account,i see no benefit having it,nothing would change for me if i did not have it Would this -$72 cause LL to do something ( got your name right this time) |
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LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
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12-14-2008 13:10
Will your Paypal payment come from a credit card or from your checking account? If from a credit card, it might be that paypal does not authorize it immediately until the credit card company gives the okay.
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-Lil Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell |
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Skell Dagger
Smitten
Join date: 26 Jun 2007
Posts: 1,885
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12-14-2008 13:12
If you intended it to run out, then make sure you downgrade to a basic account, rather than just not paying*. If you didn't intend it to run out, then try a Live Chat session to see if there's a problem.
*If a premium account misses a payment, the account (and its inventory) is completely deleted, not simply automatically downgraded to a free account. See this JIRA entry: http://jira.secondlife.com/browse/MISC-1961 _____________________
It always ends in chickens...
Store blog - http://primflints.wordpress.com/ Inworld - http://slurl.com/secondlife/Jindalrae/21/25/442 XStreet - http://tinyurl.com/primflints Photos - http://www.flickr.com/photos/skelldagger/ |
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-14-2008 13:17
It's always best to cancel your account instead of just letting it lapse into "default". Both ways will get the account canceled but letting it lapse is pretty much the same as failing to pay a previously agreed upon bill.......it does your credit no good at all. And it just may prevent you from being able to get a free, basic account for SL too.
It's up to you. |
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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12-14-2008 13:17
Will your Paypal payment come from a credit card or from your checking account? If from a credit card, it might be that paypal does not authorize it immediately until the credit card company gives the okay. There is no credit card involved at all,the paypal is stand alone,i request funds from my chequeing account and it takes about 8 days for the funds to be transferred into my paypal account I don't think LL can take funds from my paypal without me directing the transaction personally |
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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12-14-2008 13:34
If you intended it to run out, then make sure you downgrade to a basic account, rather than just not paying*. If you didn't intend it to run out, then try a Live Chat session to see if there's a problem. *If a premium account misses a payment, the account (and its inventory) is completely deleted, not simply automatically downgraded to a free account. See this JIRA entry: http://jira.secondlife.com/browse/MISC-1961 Thanks i downgraded to basic,it would seem i could have got deleted it i did nothing.they asked for reasons so i told them i see no benefit to having a premium account |