|
Tarek Nikolaidis
Registered User
Join date: 6 Apr 2007
Posts: 35
|
06-01-2009 11:16
Hi guys, Anyone know of any way to cancel an account dfowngrade? I down graded my account just after getting billed for a new year, in order to stop recurring subscription, but just now realised i can't buy land while in the downgrade process!!! I have a fresh year subscription and cant buy land! When i go to upgrade my account they say i will get billed for a full year immediately.
Is there any way to cancel the downgrading process?\ Thanks in advance!
|
|
Calveen Kline
In pursuit of Happiness
Join date: 5 Jan 2007
Posts: 682
|
06-01-2009 11:18
You will need to call LL billing, immediately.
|
|
Tarek Nikolaidis
Registered User
Join date: 6 Apr 2007
Posts: 35
|
06-01-2009 11:19
thank you, i will do that immediately.
|
|
Jackie Silverfall
One Happy Man
Join date: 28 Mar 2009
Posts: 687
|
06-01-2009 11:54
From: Calveen Kline You will need to call LL billing, immediately. This. Same thing happened to me. I submitted a ticket and LL had it reversed at 5AM the next morning. Excellent service, I thought.
_____________________
Jackie
|
|
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
|
06-01-2009 12:22
You should never downgrade a yearly subscription until near the end of its term. You won't get a refund, so you may as well collect the stipend.
_____________________
It's still My World and My Imagination! So there. Lindal Kidd
|
|
Jackie Silverfall
One Happy Man
Join date: 28 Mar 2009
Posts: 687
|
06-01-2009 12:40
From: Lindal Kidd You should never downgrade a yearly subscription until near the end of its term. You won't get a refund, so you may as well collect the stipend. As I learned, too. At least they fixed it quickly for me.
_____________________
Jackie
|
|
Dingo Warrigal
Registered User
Join date: 30 Jun 2006
Posts: 20
|
06-01-2009 13:04
I downgraded because I wanted to go basic for a few months. Just before they announced a reduction in the premium stipend. I submitted a ticket asking to have my downgrade canceled. But they told me to just upgrade again. At the new stipend. 
|
|
Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
|
06-01-2009 15:55
This happened to me a few years back. I called billing and they changed it in a couple of minutes. Of course, things might be different these days. I found out (the hard way) that you can't even "buy" private estate land while downgrading. My land lord wanted a small set up fee, then weekly payments. I had the buy land button greyed out Always downgrade right before the subscription expires.
_____________________
Taller Than I Imagined, nicer than yesterday.
|