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Cancel downgrade process?

Tarek Nikolaidis
Registered User
Join date: 6 Apr 2007
Posts: 35
06-01-2009 11:16
Hi guys,
Anyone know of any way to cancel an account dfowngrade?
I down graded my account just after getting billed for a new year, in order to stop recurring subscription, but just now realised i can't buy land while in the downgrade process!!!
I have a fresh year subscription and cant buy land! When i go to upgrade my account they say i will get billed for a full year immediately.

Is there any way to cancel the downgrading process?\
Thanks in advance!
Calveen Kline
In pursuit of Happiness
Join date: 5 Jan 2007
Posts: 682
06-01-2009 11:18
You will need to call LL billing, immediately.
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Tarek Nikolaidis
Registered User
Join date: 6 Apr 2007
Posts: 35
06-01-2009 11:19
thank you, i will do that immediately.
Jackie Silverfall
One Happy Man
Join date: 28 Mar 2009
Posts: 687
06-01-2009 11:54
From: Calveen Kline
You will need to call LL billing, immediately.

This.

Same thing happened to me. I submitted a ticket and LL had it reversed at 5AM the next morning. Excellent service, I thought.
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Jackie
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
06-01-2009 12:22
You should never downgrade a yearly subscription until near the end of its term. You won't get a refund, so you may as well collect the stipend.
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It's still My World and My Imagination! So there.
Lindal Kidd
Jackie Silverfall
One Happy Man
Join date: 28 Mar 2009
Posts: 687
06-01-2009 12:40
From: Lindal Kidd
You should never downgrade a yearly subscription until near the end of its term. You won't get a refund, so you may as well collect the stipend.

As I learned, too. At least they fixed it quickly for me.
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Jackie
Dingo Warrigal
Registered User
Join date: 30 Jun 2006
Posts: 20
06-01-2009 13:04
I downgraded because I wanted to go basic for a few months. Just before they announced a reduction in the premium stipend. I submitted a ticket asking to have my downgrade canceled. But they told me to just upgrade again. At the new stipend. :(
Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
06-01-2009 15:55
This happened to me a few years back. I called billing and they changed it in a couple of minutes. Of course, things might be different these days.


I found out (the hard way) that you can't even "buy" private estate land while downgrading. My land lord wanted a small set up fee, then weekly payments. I had the buy land button greyed out :eek:

Always downgrade right before the subscription expires.
_____________________
Taller Than
I Imagined,
nicer than yesterday.