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Merita Letov
Registered User
Join date: 18 Feb 2009
Posts: 1
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03-13-2009 13:42
Does anyone know what I should do? I bought a hat and they took the 130L but I didn't get my hat!
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Konu Magic
Certified Insane
Join date: 25 Nov 2008
Posts: 704
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03-13-2009 13:43
From: Merita Letov Does anyone know what I should do? I bought a hat and they took the 130L but I didn't get my hat! They have been having issues with transactions for the last number of hours. Contact the person you bought it from and go from there. |
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Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
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03-13-2009 13:44
From: Merita Letov Does anyone know what I should do? I bought a hat and they took the 130L but I didn't get my hat! Contact the store owner. SL is pretty borked right now so transactions are really risky. Provide the owner with the transaction number, date, time, item, etc.
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As we fade into the darkness...
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Milla Alexandre
Milla Alexandre
Join date: 22 Jan 2007
Posts: 1,759
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03-13-2009 15:33
Yup.....what they said. Don't panic....it's common enough even when things are 'normal'. Just go to the transactions link on the web site......copy the details of the hat purchase.....then......paste that onto a new notecard and write a quick explanation along with it. Then.....drop that in the profile of the vender/hat creator. Most creators are really good about that stuff. Just don't have a fit if they don't reply right away........there's no way of knowing what they're RL is like or how busy their schedule is. So.....just do that and don't worry about it. If after a week there's still no reply....then try again, and try IM'ing as well. But chances are you'll get your hat with-in the next 48 hours.  |