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Repeatitive crashing, why?

Carlos Cameron
Registered User
Join date: 28 Jun 2006
Posts: 128
10-20-2007 02:37
I haven't been able to get a clear cut definitive answer on this question from anyone in sl but I'll try again.

Why is it I continue to crash in certain areas while not in others? I can be in a crowded club or shopping mall and not crash. But I'll go somewhere where I'm the only one there or with very few people and I will crash repeatitively. Lately it seems I'll crash in malls and shops where they have things to sell.

When I crash I return to the screen where the icons are. There, I click on sl and the game starts all over again. I'll go to the place I crashed and I'll crash again and again. Finally, I have to leave that area because I just can't stay there.

Does your video card have anything to do with you crashing? Mine is begining to act up lately and at times my screen goes into a light green shade. After a while it returns to normal again. Is the video card causing crashes?

Do the amount of prims in an area contribute to your crashing as in my case? Like in malls where they have lots of prims. But I can also go to certain shops and not crash also so I'm not too sure if prims cause this.

I've cleared cache, cleared cookies, defragged and done just about everything else but still this problem seems to get worse as time goes by. Does anyone actually know why?

Thanks
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
10-20-2007 05:07
The Lindens can usually tell why the client crashed from the backtrace file it can optionally send to them when the client starts after a crash, and they use this information in aggregate to decide where to focus on ways to expand the set of client machine environments on which the client will work. (One can actually do a bit of this on one's own, by running the client with special logging turned on--but the results are not easily interpreted.)

While it's *possible* that primcount could have an effect by loading up memory, my money is definitely on graphics card and/or its driver in this case. Different places in SL will exercise different graphics features differently. Notably, stuff like animated textures, particles, smooth rotation--"client-side" effects in general--work different parts of the OpenGL libraries and hence, the low-level drivers, and ultimately the GPU.

So, one has to be sure that the graphics card drivers have been updated to the newest release, and check for reports in the jira or the Technical Issues forum that implicate that particular version of the drivers. (It can also be informative to try both "windowed" and "full screen" modes.) If it's not the drivers, it still could be the graphics hardware itself, but the Technical Issues forum is more likely to be definitive about such things.