Can't Log In
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Alana Hyun
Registered User
Join date: 18 Mar 2007
Posts: 14
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06-14-2009 17:55
I haven't been able to log in for over 24 hours. I put in a ticket last night and they said that my avie is stuck in a sim. They said to wait an hour and then clear cache and try again. I did that and still can't log in. I reopened the ticket this morning and they said the same thing but I still can't log in. Any ideas?
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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06-14-2009 17:57
Hmm you look logged in to me, the offer teleport button is available. Sounds like you're still stuck somewhere.
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Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
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06-14-2009 18:01
What the hell...why doesn't LL disconnect you from the SIM when you file a support ticket like that?
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Cappy Frantisek
Open Source is the Devil!
Join date: 27 Oct 2006
Posts: 400
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06-14-2009 18:03
Log in an alt....send an im to first avie....problem solved!
_____________________
SL is not better than FL
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Alana Hyun
Registered User
Join date: 18 Mar 2007
Posts: 14
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06-14-2009 18:19
I did log in as an alt (freinds list showed me online) but it didn't do any good.
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Ralektra Breda
Template Painter
Join date: 7 Apr 2008
Posts: 1,875
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06-14-2009 22:41
I logged on and tried to IM you (sometimes that will knock you offline) but I don't think it worked.
I had someone stuck in my store the other day for like 14 hours. I tried messaging him, tried ejecting him (explaining in IM that I was doing it because he appeared stuck), I even turned the floor under him phantom....without warning my friend who promptly fell thru (woops!). He didn't fall. I tried bumping him and it was like he wasn't even there. I had to leave for a while and decided I would file a ticket when I came back, but when I did, he was finally gone.
_____________________
 Mainstore: http://slurl.com/secondlife/Phantasm/51/164/501 http://rbzdesign.blogspot.com/ I'm not a designer IRL, but I RP one on SL!
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Sahra Beresford
Registered User
Join date: 25 Apr 2007
Posts: 6
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Sahra Beresford
06-14-2009 22:59
Hi I have the same problem. Haven't been able to log in for the past 2days. The prob started for me after downloading the latest RC version. I unistalled it but still could not log in. So then uninstalled and reinstalled the current version, but the problem remains can not log in.
Can anyone help me
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Sahra Beresford
Registered User
Join date: 25 Apr 2007
Posts: 6
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Sahra Beresford
06-14-2009 23:54
Ok problem solved LOL had to read how to in the Knowledge Base
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Marianne McCann
Feted Inner Child
Join date: 23 Feb 2006
Posts: 7,145
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06-15-2009 03:05
Definitely sounds like a pretty badly stuck avatar. I'd contact 'em again an tell them what steps you already took. Best of luck, Alana! 
_____________________
  "There's nothing objectionable nor illegal in having a child-like avatar in itself and we must assume innocence until proof of the contrary." - Lewis PR Linden "If you find children offensive, you're gonna have trouble in this world  " - Prospero Linden
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bigmoe Whitfield
I>3 Foxes
Join date: 29 Jul 2007
Posts: 459
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06-15-2009 06:03
ok you must of gotten somebody new or somebody who is basically being a tad lazy. If on a private region an av gets stuck they will contact the estate owner and ask them to reboot it, if mainland they always reboot it. Now they will also reboot estates but that is a rare case as they mostly always get ahold of somebody that can reboot it without them having to push the reboot button. BUT if they do not reboot it for you the other trick you can try is to pay your main account 1 to 2 lindens every couple of mintues and sending im's. Ive had to mass IM myself before to get the login server to kick me.
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GoodBye Forums we will miss you ~moe 2-2-2010~
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Alana Hyun
Registered User
Join date: 18 Mar 2007
Posts: 14
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06-15-2009 07:06
I still can't log in  I contacted LL again this morning. Thanks to everyone who tried to help. |
