Does it cost money
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DJ Earnshaw
Registered User
Join date: 10 Nov 2007
Posts: 65
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11-23-2007 08:26
If someone does not yet want to own land or buy stuff
(1) does it cost to be in SL and
(2) must a credit card be provided.
I had to provide a credit card to get access to this forum, but it does not seem to be charged, but a friend that I got to join got an email which said they were unable to bill her account (she had not given them a credit card), and that if they "are unable to collect the amount due within seven (7) days, your account will be suspended pending payment for an additional thirty (30) days." If it does not cost to be a basic member, what does she owe?
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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11-23-2007 08:30
From: DJ Earnshaw If someone does not yet want to own land or buy stuff
(1) does it cost to be in SL and
(2) must a credit card be provided.
I had to provide a credit card to get access to this forum, but it does not seem to be charged, but a friend that I got to join got an email which said they were unable to bill her account (she had not given them a credit card), and that if they "are unable to collect the amount due within seven (7) days, your account will be suspended pending payment for an additional thirty (30) days." If it does not cost to be a basic member, what does she owe? Your friend must have signed up for a premium account, which costs a monthly, quarterly or annual subscription. If you have not opted to upgrade to premium there is no charge. You need to have payment information on file to access the forum, but that does not mean you will be charged - it's to reduce the number of underaged people.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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11-23-2007 08:31
From: DJ Earnshaw If someone does not yet want to own land or buy stuff
(1) does it cost to be in SL and
(2) must a credit card be provided.
I had to provide a credit card to get access to this forum, but it does not seem to be charged, but a friend that I got to join got an email which said they were unable to bill her account (she had not given them a credit card), and that if they "are unable to collect the amount due within seven (7) days, your account will be suspended pending payment for an additional thirty (30) days." If it does not cost to be a basic member, what does she owe? Did she sign up as a premium member? Has she been getting the weekly stipend of Lindens?
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I'm going to pick a fight
William Wallace, Braveheart
“Rules are mostly made to be broken and are too often for the lazy to hide behind”
Douglas MacArthur
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Rudolph Ormsby
Registered User
Join date: 31 Oct 2006
Posts: 142
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11-23-2007 08:41
From: DJ Earnshaw If someone does not yet want to own land or buy stuff
(1) does it cost to be in SL and
(2) must a credit card be provided.
(10 No - you can enjoy SL for free, and you can still rent land as a free account member (2) No - but as others have said you need it to read the forums |
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DJ Earnshaw
Registered User
Join date: 10 Nov 2007
Posts: 65
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11-23-2007 10:18
I doubt that she would have signed up as premium, and AFAIK she does not have any L$
If she did specify Premium can she downgrade to basic
She is reluctant to giving a credit card # if not actually buying anything, but I asked her to check it out because she is a good graphic designer and may well decide to set uo a store
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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11-23-2007 10:21
She can downgrade to basic, but she will still owe the current billing.
_____________________
I'm going to pick a fight
William Wallace, Braveheart
“Rules are mostly made to be broken and are too often for the lazy to hide behind”
Douglas MacArthur
FULL
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Sally Silvera
live music maniac
Join date: 17 Feb 2007
Posts: 2,325
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11-23-2007 10:24
What Chris said..... she needs to go to the my account page on the website.
It really does sound like she signed up as premium as I don't see what other money she would be due to pay otherwise.
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DJ Earnshaw
Registered User
Join date: 10 Nov 2007
Posts: 65
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11-23-2007 11:02
She is definitely in Basic, but for some reason had a 9.95 charge. She called and questioned it, and they removed it
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Sally Silvera
live music maniac
Join date: 17 Feb 2007
Posts: 2,325
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11-23-2007 11:04
Glad to hear it was sorted out DJ  |
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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11-23-2007 11:04
From: DJ Earnshaw She is definitely in Basic, but for some reason had a 9.95 charge. She called and questioned it, and they removed it When registering there is a box that asks if you are setting up an alt (a second avatar) for which there is a one off charge of $9.95. She must have ticked the box by mistake. Sounds like it's sorted now though.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Mortus Allen
Registered User
Join date: 28 Apr 2007
Posts: 528
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11-23-2007 11:10
If she signed up from the same computer as you or some one else who uses SL it may be possible they flagged the account as an alt, which costs a one time fee of 9.95 if I understand correctly.
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Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
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11-23-2007 11:13
aren't alts free now?
I had no charge for my alts, and yes I checked the box that stated it was not my primary account (or whatever the box is called)
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From: someone Morpheus Linden: But then I change avs pretty often too, so often, I look nothing like my avatar. They are taking away the forums... it could be worse, they could be taking away the forums AND Second Life...
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
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11-23-2007 11:15
From: Conan Godwin When registering there is a box that asks if you are setting up an alt (a second avatar) for which there is a one off charge of $9.95. She must have ticked the box by mistake. Sounds like it's sorted now though. Did they finally bring that back? When I created my alt, I couldn't find a single blessed place to do that. Of course, I found out that they also no longer accepted my main's email account as a validation email...
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Denise Bonetto
Registered User
Join date: 31 Jan 2007
Posts: 705
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11-24-2007 02:06
From: DJ Earnshaw a friend that I got to join got an email which said they were unable to bill her account (she had not given them a credit card), and that if they "are unable to collect the amount due within seven (7) days, your account will be suspended pending payment for an additional thirty (30) days." If it does not cost to be a basic member, what does she owe? I have just received one of these e-mails on my basic alt and her acount page has a minus figure on the account page of $11.69 which looks like monthy premium account plus vat. |
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DJ Earnshaw
Registered User
Join date: 10 Nov 2007
Posts: 65
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11-24-2007 13:38
It looks like some charges are getting posted to the wrong accounts. Good reason to stay in basic without a credit card as long as possible
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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11-24-2007 13:41
From: Raudf Fox Did they finally bring that back? When I created my alt, I couldn't find a single blessed place to do that. Of course, I found out that they also no longer accepted my main's email account as a validation email... To the best of my knowledge it never went away - every time I've created an alt it's been there.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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11-24-2007 13:42
The last couple of alts I created didn't have the option to be "paid" alts.
_____________________
I'm going to pick a fight
William Wallace, Braveheart
“Rules are mostly made to be broken and are too often for the lazy to hide behind”
Douglas MacArthur
FULL
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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11-24-2007 13:42
From: Chris Norse The last couple of alts I created didn't have the option to be "paid" alts. Was it there when you setup Brenda?
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Denise Bonetto
Registered User
Join date: 31 Jan 2007
Posts: 705
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11-26-2007 06:26
I just have to add here that I issued a support ticket this morning with my main account and received a reply and the fees corrected in an hour. Pretty good going on the billing side |
