Second Life Forums Archive - Crash Reports

Lauralynne Cuddihy

Registered User

Join date: 28 Nov 2006

Posts: 163

12-18-2007 16:06

So what say you?

When SL crashes and you are asked if you want to send a crash report... do you? Do you think they are worthless or essential? Do you think SL actually does anything with them?

Kathy Morellet

Registered User

Join date: 26 Jul 2006

Posts: 809

12-18-2007 16:21

I say Yay. I do believe LL does look at them and that they do provide essential information for them to help solve problems. And, the more of them they get, the easier it is for them to spot a pattern and zero in on the problem.

Court Goodman

"Some College"

Join date: 10 May 2006

Posts: 320

12-18-2007 16:22

From: Lauralynne Cuddihy

So what say you?

When SL crashes and you are asked if you want to send a crash report... do you? Do you think they are worthless or essential? Do you think SL actually does anything with them?

major Yay.

Its a good idea to do so. Tthey are put into a system that categorizes and relates information thats sent in. Therefore if a large amount of users all start crashing with, say, the same CPU, the developers will know there's an issue.

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

12-18-2007 16:23

I've received responses to crash reports. Of course, I've filed hundreds of crash reports, maybe thousands.

The crash reports in the latest version ask you to state what you were up to at the time of the crash. I bet they'll get some answers to that they could have done without.

_____________________

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Blinky Lane

Registered User

Join date: 30 Apr 2007

Posts: 80

12-18-2007 16:24

I always send them, in the hope it will help resolve issues.

Nimue Jewell

Unabashedly Leggy

Join date: 20 Mar 2007

Posts: 1,745

12-18-2007 16:25

The crash report sender used to hang and then crash on my machine everytime so I sort of got out of the habit. I tried it again yesterday though, and it worked. So, I guess I will go back to sending them everytime.

poopmaster Oh

The Best Person On Earth

Join date: 9 Mar 2007

Posts: 917

12-18-2007 16:33

Everytime i hit 'yes' to send a crash report, the crash logger crashes so i dont know if it is doing much good.

The program 'Second Life Crash Logger' is not responding. End Task?

Uvas Umarov

Phone Weasel Advocate

Join date: 8 Feb 2007

Posts: 622

12-18-2007 16:41

Mine always hangs too, so I never send anymore

_____________________

"On the other hand, if you are convinced that I spent all the money on a new sports car, then getting even 2.5% instead of 0% back would be quite a deal, wouldn't it?" ---ginko bank owner on his financial dealings

Anti Antonelli

Deranged Toymaker

Join date: 25 Apr 2006

Posts: 1,091

12-18-2007 16:41

From: poopmaster Oh

Everytime i hit 'yes' to send a crash report, the crash logger crashes so i dont know if it is doing much good.

The program 'Second Life Crash Logger' is not responding. End Task?

It occurred to me that a "Second Life Crash Logger Crash Logger" might be a good idea, but after a moment I realized that way madness lies.

Alice Katayama

Making Faces

Join date: 29 Jun 2006

Posts: 377

12-18-2007 16:43

I send them, I believe over time thay develop a pattern that can bee seen by LL and fixed. Each time they come out with a new viewer they may have to do a reset on the reports but more data is better.

_____________________

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Kira Cuddihy

Registered User

Join date: 29 Nov 2006

Posts: 1,375

12-18-2007 17:02

yep, it's checked and goes automatically

Dekka Raymaker

thinking very hard

Join date: 4 Feb 2007

Posts: 3,898

12-18-2007 17:11

depends how often in a day i crash, first two get reported, i only report again that day if something really weird happened

_____________________

Raudf Fox

(ra-ow-th)

Join date: 25 Feb 2005

Posts: 5,119

12-18-2007 17:17

Depends on how big a hurry I am to get back into SL. If I'm in a big hurry, no.. if not, maybe.

Whether or not they respond or use the crash reports, apparently they do. I wonder what would happen to the monthly stats if everyone sent the crash reports, every time they crash.

_____________________

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Welcome to the Second Life Forums Archive

Crash Reports - Yay or Nay???

Crash Reports - Yay or Nay???
Lauralynne Cuddihy Registered User Join date: 28 Nov 2006 Posts: 163	12-18-2007 16:06 So what say you? When SL crashes and you are asked if you want to send a crash report... do you? Do you think they are worthless or essential? Do you think SL actually does anything with them?
Kathy Morellet Registered User Join date: 26 Jul 2006 Posts: 809	12-18-2007 16:21 I say Yay. I do believe LL does look at them and that they do provide essential information for them to help solve problems. And, the more of them they get, the easier it is for them to spot a pattern and zero in on the problem.
Court Goodman "Some College" Join date: 10 May 2006 Posts: 320	12-18-2007 16:22 From: Lauralynne Cuddihy So what say you? When SL crashes and you are asked if you want to send a crash report... do you? Do you think they are worthless or essential? Do you think SL actually does anything with them? major Yay. Its a good idea to do so. Tthey are put into a system that categorizes and relates information thats sent in. Therefore if a large amount of users all start crashing with, say, the same CPU, the developers will know there's an issue.
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	12-18-2007 16:23 I've received responses to crash reports. Of course, I've filed hundreds of crash reports, maybe thousands. The crash reports in the latest version ask you to state what you were up to at the time of the crash. I bet they'll get some answers to that they could have done without. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Blinky Lane Registered User Join date: 30 Apr 2007 Posts: 80	12-18-2007 16:24 I always send them, in the hope it will help resolve issues.
Nimue Jewell Unabashedly Leggy Join date: 20 Mar 2007 Posts: 1,745	12-18-2007 16:25 The crash report sender used to hang and then crash on my machine everytime so I sort of got out of the habit. I tried it again yesterday though, and it worked. So, I guess I will go back to sending them everytime.
poopmaster Oh The Best Person On Earth Join date: 9 Mar 2007 Posts: 917	12-18-2007 16:33 Everytime i hit 'yes' to send a crash report, the crash logger crashes so i dont know if it is doing much good. The program 'Second Life Crash Logger' is not responding. End Task?
Uvas Umarov Phone Weasel Advocate Join date: 8 Feb 2007 Posts: 622	12-18-2007 16:41 Mine always hangs too, so I never send anymore _____________________ "On the other hand, if you are convinced that I spent all the money on a new sports car, then getting even 2.5% instead of 0% back would be quite a deal, wouldn't it?" ---ginko bank owner on his financial dealings
Anti Antonelli Deranged Toymaker Join date: 25 Apr 2006 Posts: 1,091	12-18-2007 16:41 From: poopmaster Oh Everytime i hit 'yes' to send a crash report, the crash logger crashes so i dont know if it is doing much good. The program 'Second Life Crash Logger' is not responding. End Task? It occurred to me that a "Second Life Crash Logger Crash Logger" might be a good idea, but after a moment I realized that way madness lies.
Alice Katayama Making Faces Join date: 29 Jun 2006 Posts: 377	12-18-2007 16:43 I send them, I believe over time thay develop a pattern that can bee seen by LL and fixed. Each time they come out with a new viewer they may have to do a reset on the reports but more data is better. _____________________ Katayama Originals Shapes and eyes Fantastic, light up your Second Life! http://slurl.com/secondlife/Newman/34/228 (Mainland) http://slurl.com/secondlife/San/130/52 (Southern Continent)
Kira Cuddihy Registered User Join date: 29 Nov 2006 Posts: 1,375	12-18-2007 17:02 yep, it's checked and goes automatically
Dekka Raymaker thinking very hard Join date: 4 Feb 2007 Posts: 3,898	12-18-2007 17:11 depends how often in a day i crash, first two get reported, i only report again that day if something really weird happened _____________________
Raudf Fox (ra-ow-th) Join date: 25 Feb 2005 Posts: 5,119	12-18-2007 17:17 Depends on how big a hurry I am to get back into SL. If I'm in a big hurry, no.. if not, maybe. Whether or not they respond or use the crash reports, apparently they do. I wonder what would happen to the monthly stats if everyone sent the crash reports, every time they crash. _____________________ DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176 Want more attachment points for your avatar's wearing pleasure? Then please vote for https://jira.secondlife.com/browse/VWR-1065?