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Detach leads to Inventory Loss

Keiki Lemieux
I make HUDDLES
Join date: 8 Jul 2005
Posts: 1,490
04-03-2008 16:11
Recently I've had several reports (more than one a day for the last week) of people detaching a HUD and it disappearing. They've detached it through different means, but when they look into their inventory, the HUD isn't there. Often the HUD will have dozens or even 100s of bought animations inside. So this can be a very expensive loss.

Has anyone else experienced this in the last week or so... detaching a HUD (or other attachment) only to have it disappear?
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Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 16:17
I've had this over the past few weeks .

Also rezzing things hat after a short while have just dissapeared infront of my eyes.

Been told by concierge live chat "they are getting multiple complaints about the same issue .. and are working on it" ..

Still comes down to the goodwill of vendors to a goodwill resolution.
Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 16:19
It's not just HUD's mate .. many things dissapere on rez .. mostly people let it go .. only a few complain to LL .. but get the same cut/paste reply.
Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 16:38
OK actuall point ..
Two weeks ago I was finishing a sim build .. down to the planting.

I bought several packs during the day . all 3 were boxed.

on rez .. the boxes apeared and "copied" the NC objects to my inbventory .
No problem.

I come to actually use the plants and each time I tried to drag them to world I got an " Error .Object notin database" message ..
OK .. I thought I'lll relog ..

When I got back in world .. the whole folder had dissapeared .. not just the 1/10 plant I had tried to rez but the whole folder .. only the transaction record and the patience of the vendor kept me above water.

During this same time people I know had massive incentory losses .. only to be told by LL live support that "they were aware of the problems and were working on it".


My Grit ? .. why wait 45 minutes to alert the grid inworld ? ..
Or not even bother .. just keep those that did'nt suffer in the dark .. just to let them know "all is clear" .. AFTER THE FACT
Keiki Lemieux
I make HUDDLES
Join date: 8 Jul 2005
Posts: 1,490
04-03-2008 17:10
This is new specific bug.

This is not losing something when you rez something (although that does still happen).

This happens when you are wearing a HUD and simply detach it. Poof it's gone. This appears to be a new inventory problem. I hear about lots of inventory problems from customers. This is new and it's happening often, probably since a recent change in the server (or client) software.
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Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 17:18
From: Keiki Lemieux
This is new specific bug.

This is not losing something when you rez something (although that does still happen).

This happens when you are wearing a HUD and simply detach it. Poof it's gone. This appears to be a new inventory problem. I hear about lots of inventory problems from customers. This is new and it's happening often, probably since a recent change in the server (or client) software.



Over the last two weeks ..

A freind of mine uses a human an furry wolf avatar and swaps between the two.
on swapping one day half the avatar did'nt appear the other half was missing .

This guy lost parts of two avatars ..

I was also witness to him rezzing something inworld that we both saw dissapere a couple of minutes later . complete with swirly particles .. to be gone completely from inventory ..
though I know these are not exacltly what you are describing .. inventory loss on rezz or wear is going on . LL know this " and are working on it" .. but it is still down to vendors to fix . as the ToS states that LL are not responsible for inventory losses.

Sux Royal.
Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 17:29
Another way of lookingat this is .. How many times in the past 14 days have there been inventory/data loss problems ?

Roughly every other day.

Out of (approx) 14 days only 2 inworld warnings have gone out .. Warning not to conduct transactions .. Inventory/L$ ( NOT counting blog messages )

If your inworld you are not watching the blog .. ( well most ar'nt ).
Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
04-03-2008 17:37
All the time i have been in SL I have had one inventory loss and that was when I was ripping a script out of an object while I knew SL was borked and I crashed doing it.
Racal Hanner
Ghost
Join date: 16 Jun 2006
Posts: 406
04-03-2008 17:40
From: Dekka Raymaker
All the time i have been in SL I have had one inventory loss and that was when I was ripping a script out of an object while I knew SL was borked and I crashed doing it.


You sir are among the fortunate .. congrats.