[9:40] JP Linden: Melody Regent: I have been doing an extensive experiment on one of my sims and we turned on age verify only. The process for this is not a good one right now. MANY MANY people have been doing the process to no avail. I have run into people that the website SAYS they have successfully verify but when they come in world they are not. I have alot of differnet things we have learned that are not working.
JP: OK. Next question, from Melodie: "I've been doing an extensive experiment on one of my sims, and we turned on age verify only. The process for this is not a good one right now. Many, many people have been doing the process to no avail. I've run into people that the website says they have successfully verified, but when they come into the sim they are not. I have a lot of different things, we have learned that are not working."
Marty: We would be interested to hear....
JP: Go ahead. I'm sorry.
Marty: Cyn?
[9:41] Melody Regent: We did have someone put in Tupacs info and they were verified
[9:41] DanielRavenNest Noe: And Elvis

[9:41] Melody Regent: Ihave offered to show JP
[9:42] Catriana Ninetails: I don't
Cyn: Yeah, I was going to say, it's looks like we've got two questions in a row about age verification. This one and also one that something slightly opposite, which is that you can, if you want to try to deceive or game the system, submit information that you're in possession of that's not yours. And the opposite is of course true also.
The first part, I'd say two things. First, we'd really like to see this, because we're not aware of any sort of bug or mismatch between people getting verified but then not showing up in the system as verified. So we'd really like to - if you send that to us, we'll dig into that, because that should not be happening.
[9:42] Melody Regent: The wesite SAYS they were verified and still cant get in
The second piece about some people being turned away, that does happen sometimes. The match rate is pretty good. It's better in the last couple of months than it's been every before. So when you're talking about nine out of 10 people who submit valid information are getting in, there's some people that don't.
[9:42] Melody Regent: NOOOOOOOOOO Payment indo doesnt work right now
[9:42] Melody Regent: oh yes
There's reasons for that. They may have move recently or there may be just mismatches in information, and there's ways for them to manually verify. Or of course they could just submit payment information or have it on file. So, yes, some people are turned away that shouldn't be. We've gotten some success in getting that number down significantly.
The second question says they were verified and still can't - so we want to check that out. I don't think anybody here has heard about that happening, so, Melodie, would you be willing to send us the results of that so we can actually check into what's going on? Because that shouldn't be happening, and that's the first we've heard of that happening.