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How many times do you have to report a bug before LL gives a care?
Nate Tripp
Stupid and clueless
Join date: 12 May 2006
Posts: 26
09-27-2007 20:27
Serious question here. Do they even read these things? I've submitted MULTIPLE bug reports on the same problem within the past 3-4 months and they haven't even acknowledged there's a problem...
Miko Masukami
Retired Mistress
Join date: 13 Sep 2006
Posts: 90
09-27-2007 20:31
If a tree falls in the forest does anyone hear the sound of one hand clapping...
Nate Tripp
Stupid and clueless
Join date: 12 May 2006
Posts: 26
09-27-2007 20:36
Apparently not if they work for Linden Labs. Now that I think about it, I have never reported a bug to find it fixed unless months pass by and the entire SL community takes notice. Never has any linden replied to me asking for more details or information, or shown any interest in any of the bugs I have reported before. It's like the feature's only there to make me feel safe. Please tell me someone else has noticed this and I'm not just being crazy.
Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
09-27-2007 20:37
what's the bug?
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
09-27-2007 20:42
Where are you reporting it?
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From: someone
I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.
Felix Oxide
Registered User
Join date: 6 Oct 2006
Posts: 655
09-27-2007 20:47
From: Nate Tripp
Serious question here. Do they even read these things? I've submitted MULTIPLE bug reports on the same problem within the past 3-4 months and they haven't even acknowledged there's a problem...


Please look up and reference the 'Tao of Linden'. That should about cover it. :p
Nate Tripp
Stupid and clueless
Join date: 12 May 2006
Posts: 26
09-27-2007 21:00
From: Felix Oxide
Please look up and reference the 'Tao of Linden'. That should about cover it. :p
No offense intended but I fail to see how a bunch of PR bullshit has to do with fixing bugs.

The specific bug I'm talking about right now is the bug of Second Life interfering with ATi's GPU preferences. Opening the program, when it's setting up OpenGL it will sometimes override the settings and turn Anti-Aliasing and sometimes Anisotropic Filtering off. It probably has to do with the AF setting in the preferences window, but that matters not as everyone at LL is too busy being 'visionaries' and 'arrogant pricks who wont stop TALKING about themselves on their blogs and actually do some bloody managing' to care about fixing bugs most the time.

And I HAVE been reporting in the in-world bug report feature, although as of late I haven't bothered reporting anything for reasons made painfully obvious in this very post, but I'm not complaining about the system, just the people that seem to be handling it.
Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
09-27-2007 21:04
There was once this bug that made building virtually impossible. I raised hell about it along with a bunch of other people, and one of the other people found a way to reliably replicate it. They fixed that.

I think it helps if you figure out how to fix it first, THEN tell them about it.

coco
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at Coco's Cottages

http://slurl.com/secondlife/Rosieri/85/166/87
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
09-27-2007 21:05
From: Nate Tripp


And I HAVE been reporting in the in-world bug report feature


Have you ever submitted it to JIRA? I actually see Linden feedback on there fairly often.

https://jira.secondlife.com/
_____________________
~Now Trout Re-Re-Re-Certified!~
From: someone
I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.
Nate Tripp
Stupid and clueless
Join date: 12 May 2006
Posts: 26
09-27-2007 21:10
From: Cocoanut Koala
There was once this bug that made building virtually impossible. I raised hell about it along with a bunch of other people, and one of the other people found a way to reliably replicate it. They fixed that.

I think it helps if you figure out how to fix it first, THEN tell them about it.

coco
I'll start doing that when they start sending me a fat paycheck every 2 weeks for doing their jobs for them

And I haven't used JIRA, but I will try that next.
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
09-27-2007 21:13
From: Nate Tripp


And I haven't used JIRA, but I will try that next.


There are actually quite a few ATI-related issues already opened. You might do a quick search to make sure none of them duplicate your problem. If they do, you can just vote and add your specific comments.
_____________________
~Now Trout Re-Re-Re-Certified!~
From: someone
I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.
Felix Oxide
Registered User
Join date: 6 Oct 2006
Posts: 655
09-27-2007 21:13
From: Nate Tripp
No offense intended but I fail to see how a bunch of PR bullshit has to do with fixing bugs.

The specific bug I'm talking about right now is the bug of Second Life interfering with ATi's GPU preferences. Opening the program, when it's setting up OpenGL it will sometimes override the settings and turn Anti-Aliasing and sometimes Anisotropic Filtering off. It probably has to do with the AF setting in the preferences window, but that matters not as everyone at LL is too busy being 'visionaries' and 'arrogant pricks who wont stop TALKING about themselves on their blogs and actually do some bloody managing' to care about fixing bugs most the time.

And I HAVE been reporting in the in-world bug report feature, although as of late I haven't bothered reporting anything for reasons made painfully obvious in this very post, but I'm not complaining about the system, just the people that seem to be handling it.


I'm sorry Nate. Didn't mean any disrespect with that. I completely understand as I myself am suffering from a bug that seems to be at a very low priority. But with all the reports of people's inventories being wiped out, I feel bad for trying to push the bug I suffer from since it is more of an inconvenience at this point.
Nate Tripp
Stupid and clueless
Join date: 12 May 2006
Posts: 26
09-28-2007 00:16
From: Felix Oxide
I'm sorry Nate. Didn't mean any disrespect with that. I completely understand as I myself am suffering from a bug that seems to be at a very low priority. But with all the reports of people's inventories being wiped out, I feel bad for trying to push the bug I suffer from since it is more of an inconvenience at this point.
None taken, I get what you were saying. On a serious note about the 'Tao' or whatever the hell, that is the way quite a few game development companies do get work done compared to the rest of the industry, but I feel like there's no priorities and second life's engine seems to be nothing but frustrating sometimes, which doesn't help at all. But yeah, LL's undeserved sense of self-worth does make me lol. Ha ha! Incompetent. </sebben>