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Why am I being flagged all of a sudden!!!!

Yummy Freelunch
rides the short bus
Join date: 16 Jun 2006
Posts: 1,247
05-16-2008 13:47
What is this RiskAPI, and why all of a sudden did I get flagged with it on SLExchange? I havent done anything differently in the years Ive been dealing with them! I tried selling my Lindens, as I usually do, and got a "no" from LL, saying my payment was risky?? Im totally confused..Yes, I contacted LL, still waiting for an answer from them. No, I dont sell on LindenEX because it always took longer than Slexchange. Heres the email. How could I be risky!!! I havent done anything different in two years!!!! Well, Im freaking out on this for sure! :mad:


We are sorry this happened to you. The "risk API" is a system that we
are required to use by Linden Lab. This system said your payment was
risky. Please see this page for details:

Knowledge Base
Second Life Info > Knowledge Base > Land and the Linden Dollar (L$)
Economy > Linden Dollars ($) >
What is the Risk API?

The Risk API is a programming interface available to 3rd party
exchanges. It uses a complicated algorithm to identify accounts with
nonstandard activity and rate the risk of fraud compared to standard
activity with respect to trading L$. Use of the Risk API helps us and
other exchanges identify fraud before it happens. This system is our
best attempt to identify and impede risky behavior, but nothing is
foolproof.

Who has access to this tool?

The Risk API is available to operators of working third-party
exchanges. More details can be found here.

What information does an exchange receive about me?

Exchanges receive only a "Yes" or "No" response to a query of an
avatar's agent ID and transaction amount. No other information is shared
with 3rd parties.

What does the "No" response mean?

"No" indicates that a particular account has shared behaviors with
accounts found to have been high risk in the past. When an exchange
receives a "No" answer, this advises the exchange that they will need to
decide if they will assume the risk of the transaction or not. Linden
Lab does not require that Exchanges refuse to transact with an active
account, but rather Exchanges are notified that if they transact on a
"No" response, they assume the risk of the transaction.

What are some factors used in the Risk API algorithm?

Data we use is always changing based on current risk factors. The
Risk API is a living process that changes constantly and would be
difficult to accurately document on a day-to-day basis. Also, while we
do strive to be as transparent as possible, this process would not be a
useful one if we made our methods for tracking risky behavior public
knowledge.

How do I change my response from a "No" to a "Yes"?

As noted above, the data we use are always changing based on current
risk factors. If your account receives a "No", this is not a permanent
response, but rather a snapshot of a particular moment in time; most
factors are constantly in flux. However, one steady factor is account
payment delinquency. If you received a "No" unexpectedly, one step you
can take is to review your account details for accuracy. Meanwhile, we
do review the Risk API data regularly to reduce the possibility of
inhibiting users unnecessarily.
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Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
05-16-2008 13:59
This would be an excellent time to check your transaction history for anything that doesn't look normal.
Yummy Freelunch
rides the short bus
Join date: 16 Jun 2006
Posts: 1,247
05-16-2008 14:02
Forgive me for sounding stupid, but what doesnt look normal on transactions? It's money coming in..I did look..and it just looks like it normally does..payments to my vendors..sighs
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Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
05-16-2008 14:07
I think you are getting an erroneous message. This happened to me once, and I was a little unkind to SLX about it. It was over a 5L transaction that never completed. 5L.

I think it was a communications failure, as I was indeed able to use the LindeX but not make a stupid 5L purchase on SLX.
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Yummy Freelunch
rides the short bus
Join date: 16 Jun 2006
Posts: 1,247
05-16-2008 14:11
From: Cristalle Karami
I think you are getting an erroneous message. This happened to me once, and I was a little unkind to SLX about it. It was over a 5L transaction that never completed. 5L.

I think it was a communications failure, as I was indeed able to use the LindeX but not make a stupid 5L purchase on SLX.


It wasnt erroneous, because they sent back my Lindens to Yummy! They wouldnt cash them! I mean, Im dumbfounded! And I really need that money..sighs..stupid of me to put my trust in SL for money..but I find myself doing so. I tried recashing them again last night, and now its just sitting on SLExchange, hasnt gone through. Usually, I cash them in, and they go through to paypal in just a few minutes..I actually feel insulted!
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Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
05-16-2008 14:14
From: Yummy Freelunch
It wasnt erroneous, because they sent back my Lindens to Yummy! They wouldnt cash them! I mean, Im dumbfounded! And I really need that money..sighs..stupid of me to put my trust in SL for money..but I find myself doing so. I tried recashing them again last night, and now its just sitting on SLExchange, hasnt gone through. Usually, I cash them in, and they go through to paypal in just a few minutes..I actually feel insulted!

I got my stupid 5L back too. I'm just saying that there had to have been a systems failure of some sort, because I was able to use the LindeX. If you have been pegged on the Risk API, you can't use the LindeX.
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Yummy Freelunch
rides the short bus
Join date: 16 Jun 2006
Posts: 1,247
05-16-2008 14:18
From: Cristalle Karami
I got my stupid 5L back too. I'm just saying that there had to have been a systems failure of some sort, because I was able to use the LindeX. If you have been pegged on the Risk API, you can't use the LindeX.

hmmm..well, yes..i used the Lindex to pay LL their monthly fee..but of course, they wouldnt deny me that, when it comes to their payment!
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Yummy Freelunch
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Join date: 16 Jun 2006
Posts: 1,247
05-16-2008 14:47
HOLLY LOO YA! It went through..whew..Praise the SL gods!
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FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
05-16-2008 15:44
Glad it worked out for you.
Maybe the algorithms that run the system got buggy or they were momentarily out of cash?
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Blot Brickworks
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Join date: 28 Oct 2006
Posts: 1,076
05-16-2008 16:10
or you may have ginger hair
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Tali Rosca
Plywood Whisperer
Join date: 6 Feb 2007
Posts: 767
05-17-2008 04:40
I am not sure how the Risk API works internally, and LL is likely deliberately keeping that secret to avoid somebody coming up with ways to fool the algorithms, but one explanation could be that one of your customers have been involved with a fraud case, so you may unwittingly have received "dirty money". To my knowledge, LL rather aggressively freezes related transactions while investigations are ongoing, to avoid that the money is spread and cashed out.