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IM cap question

Xal Dryke
Registered User
Join date: 24 Jul 2007
Posts: 150
07-31-2008 09:20
Just a quick question that I could not find the answer to. I was wondering when someone's IM's are capped, and you send them a message, do you get a automated response stating that the recipient's IM's are capped??
Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
07-31-2008 09:22
From: Xal Dryke
Just a quick question that I could not find the answer to. I was wondering when someone's IM's are capped, and you send them a message, do you get a automated response stating that the recipient's IM's are capped??

No, you don't.
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Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
07-31-2008 09:22
Nope
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Xal Dryke
Registered User
Join date: 24 Jul 2007
Posts: 150
07-31-2008 09:25
Thanks so much for the quick replies, that's kinda what I was thinking.
Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
07-31-2008 09:30
That is the source of untold amounts of grief in Merchant/customer relations, when a customer tries contacting an off-line merchant with a problem, and thinks the message got through, but the merchant never sees it because of capped messages.

From the recipient's end, they don't know how many messages they missed. They may or may not see a message on login indicating that their saved IM's were capped. Odds are, that message flies by so fast they never notice it.
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Hana Timtam
::Piratess Princess::
Join date: 11 Apr 2006
Posts: 225
07-31-2008 10:06
Though as a help... i think when you get your offlines "IMs sent to Email" that even when your IMs get capped a few more (if not all) will still make it to your email.

i'm not actually certain \all\ do, but i've absolutely gotten offline IMs making it to my Email (after my offline IM cap) that didn't make it to me 'in world'.
Smoke Gordonstone
-------------------------
Join date: 13 Jan 2008
Posts: 371
07-31-2008 10:39
From: Hana Timtam
Though as a help... i think when you get your offlines "IMs sent to Email" that even when your IMs get capped a few more (if not all) will still make it to your email.

i'm not actually certain \all\ do, but i've absolutely gotten offline IMs making it to my Email (after my offline IM cap) that didn't make it to me 'in world'.


I don't think they all go through to e-mail. I will get some of them even when I'm capped, but definitely not all. Even messages that come in when I'm not capped don't always make it to my e-mail.

Kind of on the same topic.....I've been having issues with responding to e-mailed messages. Usually a response through e-mail will get to the person in world but recently it seems to be hit or miss if it ever actually goes through. Anyone else having this issue?
Sylvester Dragonash
Just call me Sly =p
Join date: 26 Jan 2008
Posts: 103
07-31-2008 11:06
Is there a set number that they are 'capped' at? i.e. Anything over 25 will be lost?
Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
07-31-2008 12:00
The cap is fixed at 100 IMs.
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Lindal Kidd
Atashi Toshihiko
Frequently Befuddled
Join date: 7 Dec 2006
Posts: 1,423
07-31-2008 12:08
That '100 IM' number includes a lot of stuff which does not appear to be an IM.

You can get your IMs capped if you have an object sending you object IMs.

You can get your IMs capped through people giving you stuff ('so and so has given you such and such' messages.)

If prims are returned, through autoreturn, parcel owner return, or too-many prims, ('second life has sent you a message..')

Any and all of these are counted against your IMs and will contribute to capping.

-Atashi
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Hana Timtam
::Piratess Princess::
Join date: 11 Apr 2006
Posts: 225
07-31-2008 12:12
group messages seem to count too...
and... for me.. the number seems way less than a 100.. O.o...