Second Life Forums Archive - Tech issue with the JIRA?

Desmond Shang

Guvnah of Caledon

Join date: 14 Mar 2005

Posts: 5,250

10-30-2008 21:09

On a purely technical note, yesterday I was able to upload an image to the JIRA and leave a comment.

Since then my image was moved by someone to 'file attachments' instead of images.

When that happens, does it mean that a Linden has done it, or can other residents do that too?

Furthermore, today I can't seem to upload an image and am getting system errors when I try to post a comment. I'm logged into the JIRA okay, it seems to do all other functions just fine, but now it won't take anything I submit. Neither images or comments.

I'm not looking to stir a fuss or imply anything, I just simply want to know from the more experienced JIRA users here: are such system errors just a tech issue with the JIRA?

If so, does it clear up on its own or do I have to notify anyone to help me fix the problem?

_____________________

Steampunk Victorian, Well-Mannered Caledon!

Strife Onizuka

Moonchild

Join date: 3 Mar 2004

Posts: 5,887

10-30-2008 22:12

Both the JIRA and Wiki databases are currently locked. The message on the wiki hints that there was some disaster (which they are recovering from).

Which issue had the image tweaked. If you click the "All" or "Changes" tab you can see the changes made to the issue (including file uploads and deletes).

EDIT: The good news is the forums are on a different server with it's own DB.

_____________________

Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey

Nimue Jewell

Unabashedly Leggy

Join date: 20 Mar 2007

Posts: 1,745

10-30-2008 22:19

Are those problems realted to this?

"[Updated] Second Life Issue tracker is experiencing problems
[UPDATED 21:02] The issue with the Public Issue Tracker has been identified and is being corrected. Please continue to refrain from creating new issues until the All-Clear and monitor this post for updates as further information becomes available.

[7:06 PM Pacific] We are looking into reports of problems with the Public Issue Tracker (PJIRA). Please do not attempt to create new issues until we provide an all-clear on this blog."

http://status.secondlifegrid.net/2008/10/30/post303/

Either way, this part is hilarious: "please continue to refrain from creating new issues until the All-Clear"

_____________________

Prim Pincher: Low Prim Furniture for Home, Garden, & Skybox
http://slurl.com/secondlife/Nimue%20Isle/173/155/27

Desmond Shang

Guvnah of Caledon

Join date: 14 Mar 2005

Posts: 5,250

10-31-2008 00:19

Thanks - glad to know

Strife, since you asked - it was the image of the Caledon flag I placed on MISC1776.

_____________________

Steampunk Victorian, Well-Mannered Caledon!

Strife Onizuka

Moonchild

Join date: 3 Mar 2004

Posts: 5,887

10-31-2008 07:48

I sent an email to the dev list (prior to finding this thread) and asked about what was going on. You might not know this but LL does not own the wiki or jira servers, they rent them along with the DB they run ontop of. As it turns out at the time LL was unaware of the problem, nor the cause.

_____________________

Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly

Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey

Nika Talaj

now you see her ...

Join date: 2 Jan 2007

Posts: 5,449

10-31-2008 09:23

From: Desmond Shang

When that happens, does it mean that a Linden has done it, or can other residents do that too?

Other residents can do that. When you look at an issue, you can change nearly anything about it using the "Edit" choice on the left-hand menu.
.

Sindy Tsure

Will script for shoes

Join date: 18 Sep 2006

Posts: 4,103

10-31-2008 09:35

There's usually a view option, right between the description and the comments. If you click "All" you get more details about who edited what and poked at the various settings.

JIRA's back but still unhappy enough that I couldn't see who did what..

edit: 3 minutes later, as if on cue, it seems to be working now but doesn't show who changed your pic. Just just re-add it, Desmond.

edit edit:

From: someone

RESULT OF DOWNTIME - A side effect of the issues the evening of Thursday, October 30th, is any attachments uploaded/attached to an issue between 23:00 PDT Wednesday, October 29 and Midnight Thursday, October 30, will need to be uploaded again. This should only affect attachments - comments should not be affected by this.

Tech issue with the JIRA?
Desmond Shang Guvnah of Caledon Join date: 14 Mar 2005 Posts: 5,250	10-30-2008 21:09 On a purely technical note, yesterday I was able to upload an image to the JIRA and leave a comment. Since then my image was moved by someone to 'file attachments' instead of images. When that happens, does it mean that a Linden has done it, or can other residents do that too? Furthermore, today I can't seem to upload an image and am getting system errors when I try to post a comment. I'm logged into the JIRA okay, it seems to do all other functions just fine, but now it won't take anything I submit. Neither images or comments. I'm not looking to stir a fuss or imply anything, I just simply want to know from the more experienced JIRA users here: are such system errors just a tech issue with the JIRA? If so, does it clear up on its own or do I have to notify anyone to help me fix the problem? _____________________ Steampunk Victorian, Well-Mannered Caledon!
Strife Onizuka Moonchild Join date: 3 Mar 2004 Posts: 5,887	10-30-2008 22:12 Both the JIRA and Wiki databases are currently locked. The message on the wiki hints that there was some disaster (which they are recovering from). Which issue had the image tweaked. If you click the "All" or "Changes" tab you can see the changes made to the issue (including file uploads and deletes). EDIT: The good news is the forums are on a different server with it's own DB. _____________________ Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
Nimue Jewell Unabashedly Leggy Join date: 20 Mar 2007 Posts: 1,745	10-30-2008 22:19 Are those problems realted to this? "[Updated] Second Life Issue tracker is experiencing problems [UPDATED 21:02] The issue with the Public Issue Tracker has been identified and is being corrected. Please continue to refrain from creating new issues until the All-Clear and monitor this post for updates as further information becomes available. [7:06 PM Pacific] We are looking into reports of problems with the Public Issue Tracker (PJIRA). Please do not attempt to create new issues until we provide an all-clear on this blog." http://status.secondlifegrid.net/2008/10/30/post303/ Either way, this part is hilarious: "please continue to refrain from creating new issues until the All-Clear" _____________________ Prim Pincher: Low Prim Furniture for Home, Garden, & Skybox http://slurl.com/secondlife/Nimue%20Isle/173/155/27
Desmond Shang Guvnah of Caledon Join date: 14 Mar 2005 Posts: 5,250	10-31-2008 00:19 Thanks - glad to know Strife, since you asked - it was the image of the Caledon flag I placed on MISC1776. _____________________ Steampunk Victorian, Well-Mannered Caledon!
Strife Onizuka Moonchild Join date: 3 Mar 2004 Posts: 5,887	10-31-2008 07:48 I sent an email to the dev list (prior to finding this thread) and asked about what was going on. You might not know this but LL does not own the wiki or jira servers, they rent them along with the DB they run ontop of. As it turns out at the time LL was unaware of the problem, nor the cause. _____________________ Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
Nika Talaj now you see her ... Join date: 2 Jan 2007 Posts: 5,449	10-31-2008 09:23 From: Desmond Shang When that happens, does it mean that a Linden has done it, or can other residents do that too? Other residents can do that. When you look at an issue, you can change nearly anything about it using the "Edit" choice on the left-hand menu. .
Sindy Tsure Will script for shoes Join date: 18 Sep 2006 Posts: 4,103	10-31-2008 09:35 There's usually a view option, right between the description and the comments. If you click "All" you get more details about who edited what and poked at the various settings. JIRA's back but still unhappy enough that I couldn't see who did what.. edit: 3 minutes later, as if on cue, it seems to be working now but doesn't show who changed your pic. Just just re-add it, Desmond. edit edit: From: someone RESULT OF DOWNTIME - A side effect of the issues the evening of Thursday, October 30th, is any attachments uploaded/attached to an issue between 23:00 PDT Wednesday, October 29 and Midnight Thursday, October 30, will need to be uploaded again. This should only affect attachments - comments should not be affected by this.

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Tech issue with the JIRA?