My Inventory keeps on disappearing
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 08:38
OK.... I've been away from SL for a looooooooong time and decided to return today. First up I discovered that all of my old inventory items were gone. I can live with that and get new stuff. A friend attempted to send me a few bits'n'pieces. Some of it transferred to me, most didn't. All I can see in my inventory are empty folders that I made. The contents are either missing or else unrezzable.
When I log in I keep on appearing at the welcome area rather than where I logged off. I made landmarks and they disappear when I relog. Looks like not much has changed since I left.
Does anything work in SL?
Every my friend attempts to send me something I get a message that says "System unable to transfer inventory" as well as a blue box asking if I want to accept yada-yada-yada. Which I accept and then nothing happens.
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Jackie Silverfall
One Happy Man
Join date: 28 Mar 2009
Posts: 687
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05-27-2009 08:43
I'm not at my viewer now, but I believe in Preferences there is a path to where your local data is stored (somebody help me with this...more details?). Is that path/directory structure valid and accessible on your machine? Just a thought.
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Jackie
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 08:44
Do you mean the cache folder?
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 08:48
I'm not impressed. I can't change my clothes. The animation overrider I was given disappeared when I relogged. Grrrrr.
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
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05-27-2009 08:51
File a support ticket?
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 08:52
That's broken, too.
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Arcady Yue
Sex Kitten
Join date: 19 May 2009
Posts: 160
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05-27-2009 09:49
Try deleting your installation of SL and installing a new copy. Also delete the cache folder when you do this.
If that fails, try making a new account and seeing if it has the same problems, or try playing from a different machine.
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Whimsycallie Pegler
Registered User
Join date: 28 Apr 2006
Posts: 1,003
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05-27-2009 09:52
Make sure your on the main tab when you open inventory not on the recent items tab.
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Naz Fride
21st Century Faux
Join date: 8 May 2007
Posts: 341
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05-27-2009 10:32
From: Whimsycallie Pegler Make sure your on the main tab when you open inventory not on the recent items tab. Nice one. And also make sure you have all your search filter boxes checked. EDIT: And make sure you don't have "Since Logoff" or some other time constraint in your All Items.
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 10:35
Hmmmm. I uninstalled SL on one machine, deleted the cache and all SL-related folders. Then rebooted my router and reinstalled SL and............. the same old problems. Maybe I need to buy a new computer / house / car / planet before it will work properly. Now all I have an inventory full of empty folders.
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Arcady Yue
Sex Kitten
Join date: 19 May 2009
Posts: 160
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05-27-2009 10:49
Try the new account first - just in case something about your current one is bugged or hacked or whatever.
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 10:51
A friend logged in from my computer and their account ran just fine. My account seems to be broken. Back at Morris landing site.... again  The only thing my account is able to remember is my home location and the money my friend transferred to me. I'd abandon this account but I like my name.
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Arcady Yue
Sex Kitten
Join date: 19 May 2009
Posts: 160
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05-27-2009 11:16
Well... if a friend logged into their account from your machine, log into your account from theirs. Check all of your remaining objects, scripts, animations, notecards, landmarks, profile picks, and so on (go through every folder in the inventory and wipe it ALL out) - and delete anything you think you can handle losing. I'm not sure if it is possible, but it might be possible to make a script that auto-loots a person's stuff and sends it away. If such is possible, maybe that's what happened to you. If you can manage to delete -EVERYTHING- you have, and then empty the trash, walk on over to Free Dove, grab the first freebie you find, wear it, and try logging in and out a few times... I was going to say, a name is a name and use it again... but yeah, if I had your name I'd be trying to hold onto it too. 
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Alazarin Twin
Registered User
Join date: 19 Jun 2006
Posts: 0
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05-27-2009 11:42
Right... I've attempted to delete everything except the library stuff. I'm left with a collection of empty folders I created that I cannot delete. All I get is a purge or restore option for them. Curiouser and curiouser.
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Avian Dinosaur
Registered User
Join date: 19 Jun 2006
Posts: 7
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05-27-2009 11:47
Right... I've attempted to delete everything except the library stuff. I'm left with a collection of empty folders I created that I cannot delete. All I get is a purge or restore option for them. I relogged after deleting the folders and..... they had returned. This time when I went to delete them a bunch of identical undeleteable folders were left in their place. Curiouser and curiouser.
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Arcady Yue
Sex Kitten
Join date: 19 May 2009
Posts: 160
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05-27-2009 11:59
/boggle
Definately customer support time. Try one of the offline contact methods (is there a forum here for that, or perhaps one the main secondlife page?)...
That's just weird.
I would think deleting everything would free you from a hack.
I suppose you could try searching for a spot with one of those stop animations / stop scripts clickies - but at this point I don't think it would actually help.
I think your account just exists on the database server at some point where there's a chip with a bad transistor, and it's flipping back to '1' everytime the CPU tells it '0'...
Like you, I've just returned after stepping away in 2006. When I got back I was getting spammed with a permissions error, and when I clicked home, I was told I was not allowed to go to that location. My avatar looked like the thing that ate NY with a giant purple basic-hair dial set on max for twin-tails and a body shaped that looked like I'd been stepped on by a giant shoe. - But I managed to fix it all without any of the hassles you're having.
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Oleaginous Schmooz
Registered User
Join date: 15 Jul 2008
Posts: 1
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05-27-2009 12:40
I've been helping Avian get her account up'n'running again and it's certainly mystified me. Direct avatar-to-avatar inventory transfer fails every time. So I packed a load of stuff into boxes and sold them to her for 0 L$. It appeared to be transferring OK. Even managed to get her into the old dragon avatar she used back in 2006 and save the appearance as an outfit. As the final test I got her to relog. When she appeared back at Morris she was in a Wingless Emoto Tan Fox avatar that she had managed to wear before her account went haywire. Everything we had saved before the relog was gone.
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