for the last two days Ive had issues with the web site. The Only pages I can get into are resident answers (hurrah) and support. I cant view my account page, transaction history or friends list, the blog or anything else. Ive been to concierge who tell me it maybe my end with my provider? Ive used the same provider for years and never had an issue before..and it suggests that if i can be in the forums, an error with the website? I dont know...but i really do need access to my account history etc..
Since yesterday Ive also had a black log in screen, I can see where to place my name & password..but no pretty photo or inworld details (number online etc) just pure black. Its a bit of a lottery logging in...hangs for an age...goes to conecting region, hangs again...then after about 5 mins i might get in, its a bit of a lottery.
Concerige told me they were doing work inworld at the moment...last night i was told they had VPN issues? but iam told its just me currently having these issues...
is it?
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website slowwwwness |
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 12:53
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I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Sue Kirkpatrick
Knee deep in prims :o))
Join date: 30 Jul 2008
Posts: 8
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09-30-2008 12:58
Yes the website is a little slow for me too Failthless.
However at the moment I can not log into SL at all as my screen is stuck on Second Life Loggin in..... |
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Prawnyloks Parker
"Prim Fiddler"
Join date: 6 Oct 2006
Posts: 420
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09-30-2008 13:03
but iam told its just me currently having these issues... is it? No, it isn't! I thought it was just me too. I've been having similar issues too for the last couple of days. I've had the black login screen, and the website has been verrrry slowwwww too. I can access most of the pages... eventually, but it may take a few attempts to do so. Hope it's sorted out soon. _____________________
PP Designs - The Home of Low Prim Designs - low prim prefabs & furniture
 http://slurl.com/secondlife/nuclear/236/240/21 (main store) or http://slurl.com/secondlife/huntsman/162/112/115 |
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 13:30
thanks- i really thought it was just me! I left the screen trying to get into my account details, showered, cooked supper...came back and it HAD loaded ...hmm that took 34 mins to load ONE Page? Yet this forum...takes seconds...weirdness !
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I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Prawnyloks Parker
"Prim Fiddler"
Join date: 6 Oct 2006
Posts: 420
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09-30-2008 13:50
Yet this forum...takes seconds...weirdness ! If only that was the case for me. The website and forums are that bad tonight that I think I'll call it a night. Hopefully it'll be better tomorrow. _____________________
PP Designs - The Home of Low Prim Designs - low prim prefabs & furniture
http://slurl.com/secondlife/nuclear/236/240/21 (main store) or http://slurl.com/secondlife/huntsman/162/112/115 |
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Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
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09-30-2008 13:55
Are you all from England, maybe using the same ISP? I am not having any problems.
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As we fade into the darkness...
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Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
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09-30-2008 13:56
Me too
 Haven't been able to login for the last 6 hours (black login screen), and unbearable slowness for the website - if I leave it 5 or 10 minutes a page might load ... then again it might not. And that includes the forums. |
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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09-30-2008 13:57
This may be nothing to do with it, but I'm in the UK and I used to have slowness problems in the evenings. Eventually my ISP (Virgin) sent a letter telling me why. My downloads were being throttled if I exceeded a certain amount in 2 periods of the day. It was the 4 - 9p.m. period that did me every evening. After 3G has been exceeded the download speed is throttled for a few hours. The speed always returned at 11 p.m.
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Prim Savers - almost 1000 items of superbly crafted, top quality, very low prim furniture, and all at amazingly low prices.
http://slurl.com/secondlife/Seymour/213/120/251/ |
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 13:58
Are you all from England, maybe using the same ISP? I am not having any problems. im from the UK yes..and the help desk were trying to replicate the issue and couldnt. my partner who is in rome ...had had unbearble lag the last few days...and log in probs also.... i have just made it past the logging in to *connecting to region* hanging there now "fingers crossed" i get in  _____________________
I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 13:59
This may be nothing to do with it, but I'm in the UK and I used to have slowness problems in the evenings. Eventually my ISP (Virgin) sent a letter telling me why. My downloads were being throttled if I exceeded a certain amount in 2 periods of the day. It was the 4 - 9p.m. period that did me every evening. After 3G has been exceeded the download speed is throttled for a few hours. The speed always returned at 11 p.m. hello you but but but i dont download anything...apart from SL _____________________
I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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09-30-2008 14:01
hello you but but but i dont download anything...apart from SL You'd be amazed at how much you download just by using SL. If you are with Virgin, and your speed picks up at 11 p.m. or thereabouts, then that's the reason. Other ISPs no doubt do it too, but I don't know when the speed picks up for them. [added] I was on 4M connection at the time, which is why 3G was the throttle point. I Upped to 20M which raised the throttle point, and I haven't had any problems since. _____________________
Prim Savers - almost 1000 items of superbly crafted, top quality, very low prim furniture, and all at amazingly low prices.
http://slurl.com/secondlife/Seymour/213/120/251/ |
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Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
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09-30-2008 14:04
Me too
Haven't been able to login for the last 6 hours (black login screen), and unbearable slowness for the website - if I leave it 5 or 10 minutes a page might load ... then again it might not. And that includes the forums. |
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 14:06
hello you too You'd be amazed at how much you download just by using SL. If you are with Virgin, and your speed picks up at 11 p.m. or thereabouts, then that's the reason. Other ISPs no doubt do it too, but I don't know when the speed picks up for them. [added] I was on 4M connection at the time, which is why 3G was the throttle point. I Upped to 20M which raised the throttle point, and I haven't had any problems since. hmm...havent noticed it before though..just yesterday and today..im on AOL..the top notch plan...(if AOL have a top notch plan lol) ive paid more to go fasterrrrrr....and its been peachy till now blah im a little petulant now (yes!! more so than before) _____________________
I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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09-30-2008 14:09
hmm...havent noticed it before though..just yesterday and today..im on AOL..the top notch plan...(if AOL have a top notch plan lol) ive paid more to go fasterrrrrr....and its been peachy till now blah im a little petulant now (yes!! more so than before) What are other parts of the web like? If they are normal, then I'm barking up the wrong tree. _____________________
Prim Savers - almost 1000 items of superbly crafted, top quality, very low prim furniture, and all at amazingly low prices.
http://slurl.com/secondlife/Seymour/213/120/251/ |
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 14:30
It's probably not the reason then - but you never know. I suffered it for probably a couple of months before they sent the letter. It started suddenly too, but it took a little while for me to recognise the time pattern. Maybe AOL have changed it. What are other parts of the web like? If they are normal, then I'm barking up the wrong tree. totally normal in every respect..its just SL I left my viewer hanging on the black log in screen..came back and the start photo had actually loaded (just a shade over 25 mins to load) now im going to leave it when it hangs on the log in itself...who knows..maybe in the next hour ill be inworld lol_____________________
I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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09-30-2008 14:34
totally normal in every respect..its just SL I left my viewer hanging on the black log in screen..came back and the start photo had actually loaded (just a shade over 25 mins to load) now im going to leave it when it hangs on the log in itself...who knows..maybe in the next hour ill be inworld lol_____________________
Prim Savers - almost 1000 items of superbly crafted, top quality, very low prim furniture, and all at amazingly low prices.
http://slurl.com/secondlife/Seymour/213/120/251/ |
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Danni Bekkers
Registered User
Join date: 17 Feb 2007
Posts: 74
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09-30-2008 14:47
Same problems for me too for the last 2 days, up to 2-3 hours to get in world, access ok to the blog but all other pages (including RA) either not loading or incredibly slow! Also in the UK & was blaming Talk Talk.. but maybe it's not just them after all.
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DB Designs - Low Prim Outdoor Furniture
Now in our new island store! http://slurl.com/secondlife/Seaview/84/107/21 |
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Sue Kirkpatrick
Knee deep in prims :o))
Join date: 30 Jul 2008
Posts: 8
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09-30-2008 14:59
I'm in the UK too and I use AOL, its been quite patchy the last few days for me but tonight was the worst.
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Faithless Babii
Iam F.A.B
Join date: 5 Feb 2007
Posts: 1,079
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09-30-2008 15:10
okkkkk spoke to live help..and yes theyve blogged it...they are investigating a problem with the links between SL & AOL in the uk
I did a trace route for them and emailed it in...they are actively working on this _____________________
I'm tired of all this nonsense about beauty being only skin-deep. That's deep enough. What do you want, an adorable pancreas?
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Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
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09-30-2008 15:14
(sorry for the double post earlier - reply page got stuck on send and I thought it hadn't gone)
Anyways, I'm in the UK too, but with Plusnet, so it's not just AOL. Probably the transatlantic routing or something. |
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Prawnyloks Parker
"Prim Fiddler"
Join date: 6 Oct 2006
Posts: 420
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10-01-2008 11:09
okkkkk spoke to live help..and yes theyve blogged it...they are investigating a problem with the links between SL & AOL in the uk Don't think it can just be ISP related, think it may be UK related in general. Things still seem quite poor tonight, can't say there's much of an improvement really. Everything else for me is also perfectly fine, all other website are ok... it's just SL. So as I said last night... hope this is fixed soon! _____________________
PP Designs - The Home of Low Prim Designs - low prim prefabs & furniture
http://slurl.com/secondlife/nuclear/236/240/21 (main store) or http://slurl.com/secondlife/huntsman/162/112/115 |
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Prawnyloks Parker
"Prim Fiddler"
Join date: 6 Oct 2006
Posts: 420
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10-01-2008 11:26
Just found this...
10:42 AM Pacific - CLOSED] It appears that the connection problems are limited to residents who log in via AOL or related partners (e.g. TalkTalk). This is not something that we have any control of, regrettably, and we would recommend residents to contact their internet service provider to take further action. Think I may raise a ticket... I'm with PlusNet, so it's not just AOL. PlusNet are owned by BT, I don't think they have a connection with AOL. Please correct me if I'm wrong! _____________________
PP Designs - The Home of Low Prim Designs - low prim prefabs & furniture
http://slurl.com/secondlife/nuclear/236/240/21 (main store) or http://slurl.com/secondlife/huntsman/162/112/115 |
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Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
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10-01-2008 13:30
Plusnet support are saying:
"We've raised a case with Tiscali (another transit provider we use) about slow access to US-based sites. They've given us a test file and we're currently running some diagnostics for them. "The thinking at the moment is that it's the route *back* via Tiscali that's causing the issues. "Edit: Have just posted a Service Status but there may not be another update until tomorrow morning." ( Service Status at http://usertools.plus.net/status/archive/1222891014.htm ) |