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Kammie Zhora
Registered User
Join date: 2 Oct 2007
Posts: 7
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04-21-2008 19:13
Hi - sorry if this is the wrong place to post, but I just deposited some L's in my account via Paypal, and the receipt was emailed to me saying the transaction went through, but my account balance is still the same! Usually this transaction is instant, but I'm getting worried (because of the large amount - well relatively large) and I need to pay my tier in 2 days....has anyone had transaction probs today?? Thanks in advance for any feedback.... 
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Macphisto Angelus
JAFO
Join date: 21 Oct 2004
Posts: 5,831
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04-22-2008 01:10
From: Kammie Zhora Hi - sorry if this is the wrong place to post, but I just deposited some L's in my account via Paypal, and the receipt was emailed to me saying the transaction went through, but my account balance is still the same! Usually this transaction is instant, but I'm getting worried (because of the large amount - well relatively large) and I need to pay my tier in 2 days....has anyone had transaction probs today?? Thanks in advance for any feedback....  Sorry nobody answered this yet Kammie. I just saw it myself. Someone had a problem with the same situation last week. Once they logged out and logged back in, the lindens were there. I hope you found that to be the case for you as well. Welcome to the forums.
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From: Natalie P from SLU Second Life: Where being the super important, extra special person you've always been sure you are (at least when you're drunk) can be a reality! From: Ann Launay I put on my robe and wizard ha... Oh. Nevermind then.
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Kammie Zhora
Registered User
Join date: 2 Oct 2007
Posts: 7
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04-22-2008 16:32
Thanks for the welcome Macphisto  No, the lindens still aren't there, and there's no history in my transactions in my secondlife account. But in paypal, there's a transaction that it went through - I haven't checked my bank's balance. I put it in "dispute" on the paypal website - maybe someone can help me there....thanks for replying anyway!
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
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04-22-2008 16:36
Did you deposit L$ or USD to your Second Life account from PayPal? I wasn't aware that PayPal works in L$. I'm guessing you mean USD  In that case, it should show up as USD rather than L$ in your account information on the website, yes? If it hasn't, I would definitely contact LL because this might be a Billing Issue. Here's that information: "If you have a non-technical issue with your account, you can also call our Billing team at: Toll-free (US/Canada) 800-294-1067 or Long-distance (not free) 703-286-6277. They are available 24 hours a day, seven days a week."
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Kammie Zhora
Registered User
Join date: 2 Oct 2007
Posts: 7
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04-22-2008 18:07
Thanks Oryx - oops, I meant USD  I will definitely call - it should have been deposited by now.
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Shania Fargis
Registered User
Join date: 4 Feb 2008
Posts: 6
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04-22-2008 18:29
The people at the 800 number are wonderful, helped me out immediately. Think you will find they will be glad to help.
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