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Support portal question

Uvas Umarov
Phone Weasel Advocate
Join date: 8 Feb 2007
Posts: 622
01-31-2008 08:43
With all these 503's and such, are support tickets being addressed?

I put in a ticket last friday and no response so far.

What is the normal wait period?
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"On the other hand, if you are convinced that I spent all the money on a new sports car, then getting even 2.5% instead of 0% back would be quite a deal, wouldn't it?" ---ginko bank owner on his financial dealings
HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
01-31-2008 08:50
From what I've seen, it depends on who it goes to. When I was stuck online the other day, I got a response in 7 hours. When I submitted a ticket that the events listing page was throwing a 404 a few weeks back...I just got the solution today :/
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Uvas Umarov
Phone Weasel Advocate
Join date: 8 Feb 2007
Posts: 622
01-31-2008 20:22
Thanks, I am not alone.

I sent mine for lindex tier review....
_____________________
"On the other hand, if you are convinced that I spent all the money on a new sports car, then getting even 2.5% instead of 0% back would be quite a deal, wouldn't it?" ---ginko bank owner on his financial dealings