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Aree Lulibub
Registered User
Join date: 21 Jan 2007
Posts: 198
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10-03-2007 12:27
I tried buying lindens with my credit card and I keep getting an error saying the c-card company isn't allowing the transaction. I called the c-card company and they have no holds on the card and showing no transactions coming in. Anyone else having problems buying lindens?
LOL I'm down to one linden! Donations? (jk)
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Sheena Gelfand
Huh? Very perceptive
Join date: 31 Aug 2006
Posts: 314
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10-03-2007 13:07
Same problem here but then again search is acting screwball so I find whenever that is acting crazy it is best not to try nuthin in SL.
_____________________
Just sitting here waiting to crash.
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Aree Lulibub
Registered User
Join date: 21 Jan 2007
Posts: 198
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10-03-2007 13:11
Odd. I called LL and was told to re-enter my c-card info to clear up the problem but it didn't work. Submitted a ticket. I wonder how long that will take? LOL
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Marin Mielziner
Registered User
Join date: 19 Mar 2007
Posts: 293
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10-03-2007 13:16
You have to keep trying. I've had that problem before, and it wasn't the card. Something was screwy in the system. I ended up getting lindens through an alt that used the same credit card. Proof positive that it wasn't the card. Keeping emailing support. They eventually fixed my problem. Good luck!
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Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
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10-03-2007 13:17
Don't keep trying. Wait for the support ticket to be answered. Basically, if the CC company rejects the transaction (as they often do with LL), the Linden system prevents you from using that CC when you try to use it again, and their error messages aren't helpful at all. This was explained to me in a support ticket. So you have to: 1) Call CC company and ensure next transaction will be authorised. 2) Raise a support ticket with the Lab, and tell them to stop rejecting your transactions. 3) They will then tell you to enter your card details again, and go ahead with transaction. 4) Hopefully it worked!
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Aree Lulibub
Registered User
Join date: 21 Jan 2007
Posts: 198
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10-03-2007 13:20
From: Walker Moore Don't keep trying. Wait for the support ticket to be answered. Basically, if the CC company rejects the transaction (as they often do with LL), the Linden system prevents you from using that CC when you try to use it again, and their error messages aren't helpful at all. This was explained to me in a support ticket. So you have to: 1) Call CC company and ensure next transaction will be authorised. 2) Raise a support ticket with the Lab, and tell them to stop rejecting your transactions. 3) They will then tell you to enter your card details again, and go ahead with transaction. 4) Hopefully it worked! I already called the c-card company and they're saying they haven't turned down a transaction. But I did do a support ticket with LL. Thanks! 
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