|
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
|
09-19-2008 13:42
I'm wondering how long it has been since emailing "support@secondlife.com" was a proper thing to do.
People get error messages saying to do that. I do seem to live in a bit of a timeless void, but it seems to me that is has been over a year since you could contact support by emailing [email]support@secondlife.com[/email].
Why in the world are there still error messages with this obsolete information?
_____________________
-
So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
-
http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan
-
|
|
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
|
09-19-2008 13:47
Given that this is the same company who took nearly twice as long to get rid of all the references to "First Land" as they could, are you really surprised? LL is not renowned for updating the paperwork 
_____________________
DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176
Want more attachment points for your avatar's wearing pleasure? Then please vote for
https://jira.secondlife.com/browse/VWR-1065?
|
|
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
|
09-19-2008 13:58
It should be possible to do a text search in the source code and find the error messages with this out of date message and fix them.
This is within LL's reach. Granted it might not seem real important to them, but it should be really easy.
I think it's been two years since that email address worked. I'm not good with remembering dates though.
How long have we been using the filing support ticket system?
Anyone know if there a Jira issue filed to update the message? I see one where it is mentioned but correcting the message is not the point of the issue.
_____________________
-
So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
-
http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan
-
|
|
Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
|
09-19-2008 14:00
From: SuezanneC Baskerville How long have we been using the filing support ticket system? JIRA? Early 07, I think. |
|
Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
|
09-19-2008 16:32
Ever since we had the support portal in May 2007. It was much as much a void as tickets are now though so it's debatable whether it ever "worked"  . |
|
Antigone Stork
Registered User
Join date: 10 Apr 2006
Posts: 13
|
09-19-2008 23:12
I don't know. I always send all my SL support issues to [email]SuezanneCBaskerville@secondlife.com[/email].
|