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Getting an Alt

3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
12-07-2007 06:25
okay, i tried to sign up for an alt. no good. wouldn't go. tried again (had to pick a new name grrrr).... stil no go. so, i acquired a new email address (so the alt wont be linked to me) and tried to sign up... still wouldn't accept it.

so, now i dont have an alt, and i wasted THREE great names! :mad:

my question is, am i doing something wrong (didnt see any other options to make different choices) or is joining on hold or borked and i missed that thread?
HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
Posts: 4,500
12-07-2007 06:29
Are you getting any kind of error message?

Is the email not getting through? (Check your junk filter)

Need more info :)
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Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
12-07-2007 06:29
The Lindens can still get you access to those "three great names". Just contact one in-world, or submit a support ticket, and tell them what happened. Give them a valid e-mail address and they will send you an e-mail with a link that will let you resume the process where you left off.

Probably they didn't like the e-mail account that you used. I think there are some free services that they have blocked as valid e-mail addresses, because griefers were too frequently using those free services to create their untracable alts.
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Atashi Toshihiko
Frequently Befuddled
Join date: 7 Dec 2006
Posts: 1,423
12-07-2007 06:30
From: 3Ring Binder
okay, i tried to sign up for an alt. no good. wouldn't go. tried again (had to pick a new name grrrr).... stil no go. so, i acquired a new email address (so the alt wont be linked to me) and tried to sign up... still wouldn't accept it.

so, now i dont have an alt, and i wasted THREE great names! :mad:

my question is, am i doing something wrong (didnt see any other options to make different choices) or is joining on hold or borked and i missed that thread?


Was it giving you any error messages or anything? Or just silently failing?

I made my last alt a month or two ago, it all went fairly smoothly, I used the same email address as I have before, same info all through it.

You could submit a support ticket, either under your main name or with one of the new names as a special question... there's something in there about being unable to sign up or unable to access, if I remember right.

-Atashi
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Ana Stubbs
Winging it
Join date: 20 Jan 2007
Posts: 32
12-07-2007 07:15
I signed up an alt a couple of weeks ago and had to wait about half a day for the email to come through... (to be fair, emails to that address are regularly delayed by anything from a few hours to a month :( ). Have you given it enough time to cope with any delays at their end or between you and LL?
Malia Writer
Unemployed in paradise
Join date: 20 Aug 2007
Posts: 2,026
12-07-2007 09:48
I had that problem with a hotmail address, I phoned billing and they associated the account with a different email addy and gave me a password by phone.