Bizarre snapshot issue

My friend has a weird issue with snapshots. Everything has been fine for her until a couple of days ago .. nothing has changed on her system, but now every snapshot she takes has a thin, vertical black line down the center of the image.

I know, I don't have her system specs and I'll try and get those a bit later today. Her drivers are up to date, cache cleared yada yada. Has anyone else had this happen?

I haven't seen that before, you might try uninstalling and reinstalling the viewer. Or try the RC viewer to see if it the issue happens on there also.

I've had this happen before many times through several releases. My solutions may not work for your friend, but perhaps they might. Does your friend use dual monitors?

I usually take extremely high resolution snapshots (6000 x XXXX) pixels and reduce the image size after saving to disk. Recently, I began getting verticle lines in my 6000 x XXXX snapshots, so I reduced the size to 4000 x XXXX. This solved the issue for me on this latest release, but I have used other solutions in the past related to dual monitor troubleshooting (I use dual monitors). As long as the screen capture was performed on the primary monitor, I avoided the verticle lines. It's an annoying bug, and messes up my image archive with it's inconsistency, but the two solutions listed above have been the only ones that worked for me.

No, no dual monitor setup, but she does try to take hi-res pics. I'll ask her to try a few at 4k x xxxx and see what happens. Thanks!

That fixed it. Bizarre ... thanks very much

This has happened to me a few times. The last trick, that fixed it for me, was to play with the "constrain proportions" button, located in the snapshot controls, manually resizing didn't help.

Have you seen the film 'The Omen'..I'd keep away from Church Spires and the like..just to be on the safe side.