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Why am i paying? |
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Ross Stringer
SLFD Firefighter
Join date: 7 Feb 2007
Posts: 130
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12-25-2007 12:37
Why am i paying about i think, 5.99, it shows VAT but if i didnt have payment details on, they couldnt do that is that fair? i dont own land, im not premium at mo, i dont understand.
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
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12-25-2007 12:40
When you say you're not premium at the moment, were you ever premium? I'm guessing that you maybe paid up your account in advance, and the VAT is charging from that?
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Ross Stringer
SLFD Firefighter
Join date: 7 Feb 2007
Posts: 130
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12-25-2007 12:41
I used to be premium, but cancelled for free membership to pay for another game : Star Wars galaxies, but i got bored, so came back on sl, but still not switched back to premium, id been playing star wars for a good month, so i have not got a clue about the VAT
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
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12-25-2007 12:48
That's weird. Is Linden Lab actually charging your credit card? Maybe it's just a leftover glitch on the website. If they ARE charging you, I would absolutely open up a support ticket, here:
https://support.secondlife.com/ics/support/security.asp If for whatever reason, it won't let you submit a ticket as a basic user, I would call LL. Their billing department is open all the time. Here's that info: "If you have an issue with your account (non-technical, billing/password/etc), you can call our Billing team at: toll-free (US/Canada) 800-294-1067 or long-distance (not free) 703-286-6277. They're available 24 hours a day, seven days a week." _____________________
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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12-25-2007 14:02
If you cancelled your premium only a month ago, did you own land before? If you owned 1024m² from mid-November through mid-December then you would get a $5 (+VAT) charge now for the 512m² tier you used in the last 30 days.
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Ross Stringer
SLFD Firefighter
Join date: 7 Feb 2007
Posts: 130
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12-25-2007 14:44
no i owned a 512
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