|
Cesce Lane
Registered User
Join date: 30 Mar 2007
Posts: 33
|
03-30-2009 16:24
I have done a search, I promise. Last night and today I am unable to buy Lindens. Last night the system wouldn't do it (with no explanation), today it says unable to process my card. I'm not new and have never had problems before... and the money is available in my account. Anyone else having problems or is it just me?
Correction: it says "unable to establish a connection with the card issuer"
|
|
Wraptinrainbows Yuhara
Registered User
Join date: 11 Feb 2009
Posts: 2
|
03-30-2009 16:45
Yes, me too - I thought it was just me! I'm getting the same error message - i even tried to update my account details but that didn't work either.
|
|
Cesce Lane
Registered User
Join date: 30 Mar 2007
Posts: 33
|
03-30-2009 16:53
Thanks for the reply, Wrapt. I take it then that it's the SL system that isn't working. Always helpful to know (hopefully) which end the problem's at!
|
|
Wraptinrainbows Yuhara
Registered User
Join date: 11 Feb 2009
Posts: 2
|
03-30-2009 16:59
Yes! I was hoping there would be a thread about it here - but they don't seem to have said anything about it - so i guess we'll have to "Watch this space"!
|
|
Sue Peregrine
Registered User
Join date: 23 Apr 2004
Posts: 64
|
03-30-2009 17:51
http://status.secondlifegrid.net/[UPDATE 9:08] While the issue is now resolved, residents who attempted a transaction during the outage will continue to experience an error. If you are encountering an error please visit http://secondlife.com/account/billing.php and re-enter your payment information. [RESOLVED 12:13AM Pacific] Our vendor has notified us that this issue has been corrected. You should now be able to purchase L$ or US Dollar Credits.
|
|
Riko Jarman
Registered User
Join date: 2 Nov 2007
Posts: 68
|
03-31-2009 10:43
I had the same problem and couldn't buy Lindens till re-entered my credit card info on the web site.
|
|
Rylan Sirnah
Registered User
Join date: 22 Sep 2008
Posts: 11
|
07-06-2009 13:49
hmm. still can't purchase L$. I keep getting the error saying they cannot process this transaction. oddly enough, it does charge my card, but the charge only shows as Pending. I called billing support and they told me to take a screenshot of my account to send to them. Umm.. WHAT? you mean to say billing cannot see a charge was sent to my account and I have to email them a screenshot of my account?!!
|
|
Rhonda Huntress
Kitteh Herder
Join date: 21 Dec 2008
Posts: 1,823
|
07-06-2009 14:01
They mean your bank account or credit card account where the charges have been applied.
|