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Sim Down? How long does it take?

Aeval Okelly
Registered User
Join date: 13 Feb 2008
Posts: 73
05-01-2008 18:41
OMG I have a grand opening event in 20 minutes and the sim has been down for at least 5. How long does it take for it to come up? Is it a server that needs to reboot or something?

Thanks,
Aeval
Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
05-01-2008 19:47
If I recall, with things like rolling restarts, it's expected to be down for five minutes. If it's down for half an hour, call support.

If the sim is down and it's not due to a rolling restart or something, you should contact whatever technical support you qualify for right away.
Aeval Okelly
Registered User
Join date: 13 Feb 2008
Posts: 73
05-01-2008 19:55
thanks. yeah, i had a party starting and bam...hello!

i'll have to have a second grand opening i guess.

thanks for the response.
Argos Hawks
Eclectically Esoteric
Join date: 24 Jan 2007
Posts: 1,037
05-01-2008 19:56
From: Aeval Okelly
thanks. yeah, i had a party starting and bam...hello!

i'll have to have a second grand opening i guess.

thanks for the response.

They just gave you an awesome excuse for a second party. Not necessarily a bad thing.
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Aeval Okelly
Registered User
Join date: 13 Feb 2008
Posts: 73
05-01-2008 20:39
From: Argos Hawks
They just gave you an awesome excuse for a second party. Not necessarily a bad thing.



LOL yeah i didn't look at it that way.