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Can't log in
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:25
No notice..nothing. I relog, and when I go to log in - it says my computer cannot access Second life.

Yet my accounts sign in fine on my fiance's computer.

Any ideas, suggestion?

Would a total reformat work?
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:27
Try logging into Aditi first!
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Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:30
How?
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:36
From: Nicole Portola
How?


The Beta login is like this.

at login screen cntrl shift G [for grid]

then there us a drop down of grids to access, select aditi.
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~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
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Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:42
That worked after a dns error. Try main again?

Still says I can't access it.
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:45
Lemme check Grid page. But it does mean your client worked for Aditi. Maybe download the RC?
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:47
From: Nicole Portola
That worked after a dns error. Try main again?

Still says I can't access it.


Try logging into a SLurl instead of home:

http://slurl.com/secondlife/van%20Eyck/232/38/43
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:48
Same deal. Even with Surl
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:49
From: Nicole Portola
Same deal.


What exactly does it say? Did you download the RC? Be sure to reset the grid to agni
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:50
Anytime I try to connect to the main grid it says 'Login failed. Second Life cannot be accessed from this computer.'

Yet my account works on other computers.
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:52
From: Nicole Portola
Anytime I try to connect to the main grid it says 'Login failed. Second Life cannot be accessed from this computer.'

Yet my account works on other computers.


Clear cache yet? Un-install re-install SL
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 21:56
Did both those. Same thing.
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 21:58
From: Nicole Portola
Did both those. Same thing.


Power down all modems/computers and check all connections. [take lots of aspirin]
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 22:01
The other computers arent having issues. I'll try that tonight though when people go to bed.

If I reformat will it show up as a different computer and possibly work?
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 22:03
From: Nicole Portola
The other computers arent having issues. I'll try that tonight though when people go to bed.

If I reformat will it show up as a different computer and possibly work?


Is it a wireless laptop? Reformatting will not make a difference.
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 22:05
Ethernet connected pc. But all the others on the modem are fine.
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 22:11
From: Nicole Portola
Ethernet connected pc. But all the others on the modem are fine.


So you are not on a modem?
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 22:13
Cable modem through router
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-06-2009 22:36
From: Nicole Portola
Cable modem through router


D'oh color me blonde lol anyway, since the puter you are posting from can access both this forum and the Aditi Grid, it's probably not the wiring. And since the other computers in the house can let you access SL with the avatar, I'm not sure what the heck is wrong. Firewall? Windows update?
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger
Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-06-2009 22:46
I'm not sure. Its been running since I got the new security.. for some reason acting up now. I have a support ticket in.

Support tickets gone up from basic help, as an update, and this is after making it exempt from firewall.
Katheryne Helendale
(loading...)
Join date: 5 Jun 2008
Posts: 2,187
07-06-2009 23:45
Earlier in this thread, you mentioned a DNS issue. Have you verified that your HOSTS file has not been compromised? Have you verified your network settings on your computer (particularly the DNS IP)? Have you tried rebooting the router anyway?
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From: Debra Himmel
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Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-07-2009 08:05
I reset the router and modem last night (I couldn't right then - 3 other people connected in the household, so waited til people were in bed) and this morning I could get in. Later on I'm going to verify it on each account, then close the support ticket if it works. I don't know what they did or if it was the router/modem, but last night was extremely aggrivating.
Jack Belvedere
GOHA Commissioner
Join date: 4 Aug 2004
Posts: 270
07-07-2009 09:52
I'm getting weird stuff too. It just says Login failed, unable to connect to simulator.
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Nicole Portola
Registered User
Join date: 17 Oct 2006
Posts: 137
07-07-2009 11:45
Sound slike routing on that one. Try log in at a different location? Argus gave a surl earlier.