Island Disappeared with my objects!

Quest II, where I had rented for a couple of years, disappeared (along with its owner) one day recently. I could not access the island or my inventory objects (besides many that I had purchased to create a home and landscape, there were a few that I had built). Several tickets later, a Linden who tried to help informed me that there was nothing left--just a flat island.

Has anyone encountered this problem? In some way, I can't help thinking that there is some sort of theft involved here--I can't retrieve what should be my inventory. The island's owner no longer shows up in Search. I welcome any ideas.

Thanks.

Only thing I can think off is that the sim state somehow got deleted when it was taken offline.
Normaly the state is safed for a few months before being removed forever.
the only other alternative is that someone who had sim manager access deleted all objects and flattened the land before it got taken offline but in that case all your objects should have been returned to you, there is a change offcourse that the return did not make it to your local cache, to check that clear cache AND manualy delete all cache files, that should update your local inventory to that stored in the assets server.

It seems this problem comes up a great deal. Maybe it's time for LL to establish a procedure for residents to retrieve property from defunct sims.

If you submit a ticket, LL will sometimes reactivate the island so you can get your stuff but I agree with Angel, there should be a procedure for this, I know LL don't want to get involved in resident to resident disputes but when someone has had a bad experience such as paying rent and losing their land, they should have insult added to injury by not being able to get their stuff too.

I think he did submit a ticket and a linden told him there was nothing left

Similar situation happened to me once and it's one of the reasons why I don't purchase "no copy" items such as furniture or plants.

From what I understand of the overall process, stuff that is rezzed in world can sort of be considered to be in the region's inventory (as opposed to your own inventory). If a region goes offline temporarily, then when the region returns, the items are where they were.

If LL disables a region because the bills aren't paid (or for whatever other reason) then the region remains in existance but 'offline' or otherwise inaccessable. It stays intact though, and in this scenario, they can turn it back 'on' and then you can get at your stuff again.

However, if a region is intentionally deleted, or if LL has offlined it for nonpayment and whatever grace-period has expired, then they can and do 'delete' the region, which essentially wipes away the region's "inventory" of rezzed objects. At that point, they truly are gone and lost forever.

Personally, I believe that if LL is going to wipe/delete a region, they really need to go inworld and return all objects to their owners first. I suspect that they do not need to go inworld to offline/deactivate a region, and likewise the final deletion is probably done in RL as well, so having to go inworld, TP to the region, then set the region settings so that all rezzed objects get returned, would be 5 or 10 minutes they'd have to add to their workload. But it would probably save them at least that much time down the road with the service tickets and complaints etc.

-Atashi

and .. the things are still missing , of c only expensive no copy no trans items .. forget your things
10 tickets or more wont help .. at least not me :/

I appreciate everyone's suggestions. As a few people suggested, when the island was reopened, it was flat--nothing there.

I will try dumping the cache to see what happens since so far nothing has returned to my inventory. The whole thing caught me quite off-guard, which is why I didn't go in-world to retrieve anything.

We probably do need some standard procedure if others have been caught in similar circumstances.

Why can't Linden Labs do a mass auto-return on an island before taking it offline? Wouldn't that be a lot easier than responding to individual support tickets?

Because it might contain group deeded objects.

Okay, I did not think of that possibility. How about this try at a solution:

Before taking the island off-line, how about sending out a notice to every owner of an object on the island (including the owners of every group when it comes to group deeded objects), stating that the island will be closed in x days, so come get your objects?

Surely they could automate this. (Script (a) detects all objects (b) compiles owner list (c) if owner is avatar, e-mail to avatar (d) if owner is group, detect group owners and send e-mail to group owners.)

I've been expecting the island property I rented to go offline for two months and it hasn't yet! The owner disappeared back in November, and soon after the tier boxes disappeared, and to my knowledge, no one in the renters group has been contacted by a new owner. Of course, as soon as I learned the owner had disappeared, I picked up all my no copy stuff, leaving an environmental sounds box with a beacon to alert me as to it's location. That beacon is still there, my copy of my house is still there, who knows who is paying the tier, or if it's being paid.

The whole situation strikes me as bizzarre...