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any chance I can get my closed alt account back?

fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 15:06
before the thing happened, i have no idea it's very wrong I got alt accounts without payment stuff.
I mean, english is not my first langage...I really not read TOS that carefuly.
but when someday morning, I cannot login with these two accounts both, and my friend the one of my rl too,he said all my shops, stuff...everything belong to me are gone.
i run to read TOS word by word, shock and know how wrong i've done.
for now, i just want these two full of my meticulous care accouts and their inventory back. it's very importent for me.
so, i registed a full new pro accout that is i am uesing posting now , go to forum seeking help~
Is there any chance i can get my closed alt accounts back?
of cos i love to pay Lindenlab reactiving money
and how long the support tickets will reply me ?

heartbreaker & learnt lesson poor one :(
Xplorer Cannoli
Cache Cleaner
Join date: 18 Sep 2005
Posts: 1,131
11-14-2007 15:26
I would use your main account to contact Concierge.

If you do not have that level of customer support, contact LL during business hours on the phone. I would not be patient enough in a situation like this to wait for a support ticket response, as it has taken sometimes weeks for a response using that method.
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fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 15:34
thanks,Xplorer:)
...I will try to call LL in work time. but ...i am living the other hemisphere with US~
hope my tele bill and skill of english spoken can handle this job :(
Avion Raymaker
Palacio del Emperador!
Join date: 18 Jun 2007
Posts: 980
11-14-2007 15:40
I can't find any prohibitions in the TOS that most decent people wouldn't find obvious. It's hard for me to believe that the language barrier caused you to get banned over some trivial technicality.

You seem genuinely surprised and penitent, but I'm a little suspicious that you don't mention what the violation was.
Novis Dyrssen
Girl Geek
Join date: 6 May 2007
Posts: 1,452
11-14-2007 15:41
Fuku, just having Alts is not a violation of ToS. Since your shops are gone, too - is it possible someone hacked your accounts or stole your password?
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Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
11-14-2007 15:56
If your new account is a Premium Account, you can get Live Help, which is available all 24/7.

Access Live Help thought the 'Support' Page on the website - log in to the Support System, and then select 'Solution Finder'.

Work through the options on each page, and when no solution is found then you will be offered Live Help.

I have always found the folk on Live Help extremely friendly and helpful - they may be able to help you find out what has happened to your other accounts.
fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 15:57
Novis,I have no idea..
i never played online games before SL,
so maybe i done other thing break LL rules without notice?
i tread tos like some shareware's license maybe.
cos i do not foreseed sl will be a big part of my RL :)

In knowlege base, i check about accounts problem
it's seems said( sorry,poor english) LL will close you accouts without notice
if you have alts and they are not addisional basic ...stuff like that.
a friend of mine has diabled by LL once, but his stuff still there before he reacting accouts,
so, i thougt disable and closed are diffrent ?
I do not care about some money lose, really just want my inventory :)
Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
11-14-2007 15:57
I tried and tired to let this go.

WHY did you choose that name?

:confused: :confused: :confused:
fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 16:02
to Colette

which name ? my name ?


to Panacea

thanks a lot, i got a pro accout now, sub a ticket, just forget the live help...it's something like online chat room?

I'm try it now~
Amaranthim Talon
Voyager, Seeker, Curious
Join date: 14 Nov 2006
Posts: 12,032
11-14-2007 16:05
From: Colette Meiji
I tried and tired to let this go.

WHY did you choose that name?

:confused: :confused: :confused:

Thank you... I didn't have the guts to ask...
Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
11-14-2007 16:07
fuku is a sailor suit in Japanese, just go to google and type in fuku

(school uniform)
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
11-14-2007 16:07
From: fukuqueen Wingtips
to Colette

which name ? my name ?



yes why the name fukuqueen?

I wish you luck getting your other account back.
fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 16:13
to Colette~

fuku is a japanese word, but trans to chinese, will means lucky...grace...:)
this word ” 福“~

it's really a wish me luck choice
cos i thgout the wingtips sound's like "win tips" :P

to Rhaorth Antonelli

i have no idea about JP uniform, just got the kanji means :)
Panacea Pangaea
Registered User
Join date: 2 Nov 2006
Posts: 48
11-14-2007 16:13
Must admit I did a double take on the name too :-)

fuku:

1. Clothing.
yofuku = Western-style clothes
wafuku = traditional Japanese clothes
sefuku = uniforms
2. To blow.
3. Fortune. Imported from China, the word has the same meaning and writing as the Chinese word fu, which you may see decorated in Chinese restaurants.
fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
11-14-2007 16:19
updating my accouts trouble...
login the realtime live chatting...stuff is nice,but respond a little slow :)
wish me luck >_<
Ricardo Harris
Registered User
Join date: 1 Apr 2006
Posts: 1,944
11-14-2007 16:20
Although you'll grow a beard if you're a man just waiting to talk to someone on the phone over at Lindens, this is your best bet. Call them and explain what's happened and they should tell you whats the status on this matter.
fukuqueen Wingtips
Registered User
Join date: 13 Nov 2007
Posts: 7
still have to call :P
11-14-2007 16:44
more updating ....
I got the wrong support stuff in live chat :P
he or she is nice, sent me a right department phone number
which is: +1 703 342 0602( out us,or canada)

i want to keep the number in this post , let's people who get same trouble later will directly get the answer, thanks guys, your reply give me hope and luck

hug everyone ~
Argos Hawks
Eclectically Esoteric
Join date: 24 Jan 2007
Posts: 1,037
11-14-2007 17:06
From: fukuqueen Wingtips
to Colette~

fuku is a japanese word, but trans to chinese, will means lucky...grace...:)
this word ” 福“~

it's really a wish me luck choice
cos i thgout the wingtips sound's like "win tips" :P

to Rhaorth Antonelli

i have no idea about JP uniform, just got the kanji means :)

It's good to know that there's a nice wholesome translation for the name. In english, it's offensive enough to get the account banned. If your other accounts had similar names, you'll have to fully explain the meaning to the Lindens. If this is the case, they might let you have them back if you agree to change the name.
freakyzzang Runo
Subaru@_@Design Owner
Join date: 10 Jul 2007
Posts: 5
I got my accounts back !!
11-14-2007 17:54
thanks god, my poor english is not that poor ...
stuff who got the phone is gentle & have patient,
I tell him infos about my accouts
he checkd them, and release my accounts ....thank him !thank all you guy's advice! thanks god!!

at last, i will very carefully trade my precious accouts and TOS or any rules about SL,
really teach me a leassson :)
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
11-14-2007 17:57
I suppose freakyzzang is also a Japanese word, possibly meaning "peace and prosperity to all."
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Gaybot Blessed
Heavenly Input Collector
Join date: 3 Oct 2007
Posts: 306
11-14-2007 19:01
Once upon a time I put in fake information for some of my alts; I didn't know it was against the rules. I filled out a ticket for each alt and each was given back to me within 24 hours.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
11-14-2007 19:41
From: fukuqueen Wingtips
to Colette~

fuku is a japanese word, but trans to chinese, will means lucky...grace...:)
this word ” 福“~


Ohh, well thats a nice name then.

Best of luck to you.
FD Spark
Prim & Texture Doodler
Join date: 30 Oct 2006
Posts: 4,697
11-14-2007 20:55
I had a account from Beta that was born in 2003 recently reactivated I just called Linden Labs perhaps they can help you too? Never mind you got it back. Congratulations
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Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
11-14-2007 23:30
wonder if japan has dialects like many other places do
when I googled the word fuku it only told me about a school/sailor uniform

oh well I like your meaning better hehe
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From: someone
Morpheus Linden: But then I change avs pretty often too, so often, I look nothing like my avatar. :)


They are taking away the forums... it could be worse, they could be taking away the forums AND Second Life...