Lindex borked! Do not buy currency at the moment!
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 02:09
Hi everyone I just tried to buy currency in-world and each time the box disappeared. There was no message or anything like that. I rang billing and was asked to try to buy from the website. I got a message saying the transaction had gone through, but it did not show up in my account. The agent checked and told me he could see that three transactions were pending. After putting me on hold he confirmed there are problems with the Lindex. He was able to transfer the money from the website purchase to my account, but agents are limited in the number of refunds they can give. He thinks it quite likely my credit card will be charged for the two in-world abortive transactions and advised me to raise a support ticket. Being the caring soul that I am, I came here first.  Do NOT buy $L at the moment. You have been warned! |
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Ee Maculate
Owner of Fourmile Castle
Join date: 11 Jan 2007
Posts: 919
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12-15-2009 02:27
I've been trying to sell Lindens and it won't go through either.... get a message telling me that it can't update a seller's balance or something. EDIT: Hey Francesca! Send me your credit card details and I'll sell you my Lindens in world!  |
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 03:07
Oh thank you! Shall I give you my RL details here? |
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
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12-15-2009 03:09
From: Francesca Alva Oh thank you! Shall I give you my RL details here? That would be the easiest and dont forget the CCV number also
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Independent Shopping for Second Life residents from established and new merchants. http://slapt.me  slapt.me - In-World HQ http://slurl.com/secondlife/Bastet/123/118/26
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 03:55
Oh good thinking! How helpful everyone is. |
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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12-15-2009 04:13
From the status blog:- From: someone Some residents maybe experiencing some difficulties purchasing currency inworld. We are aware of the issue and working towards a speedy resolution. For the time being, please refrain from making any Lindex purchases as your payment method will be charged, but your purchase will not be delivered. |
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 04:17
Phil That's amazing - a mere two hours after they told me they were experiencing problems, they post to that effect on the status page! Wow! I mean - speed of light or what? /me is glad to see that all is normal at LL  |
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
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12-15-2009 04:38
*makes note* Well, selling and buying L$ is off today.
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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12-15-2009 06:08
Check your credit card statements carefully! Getting charged $2000 each time ... geez do they mean in actual USD??? Wow this could really mess up your holidays if it inadvertently maxed out your spending limits. http://status.secondlifegrid.net/2009/12/15/post837/From: someone Lindex Disruptions
Posted by Status Desk on December 15th, 2009 at 04:05 am PST
Some residents maybe experiencing some difficulties purchasing currency inworld.
We are aware of the issue and working towards a speedy resolution. For the time being, please refrain from making any Lindex purchases as your payment method will be charged, but your purchase will not be delivered.
Some residents who are making Lindex purchases appear to be getting charged $2000 each time so again please refrain from making Lindex purchases until further notice.
Thank you for your understanding.
Please check back shortly for further information.
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 Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499
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Kelz Spiegel
Registered User
Join date: 3 Oct 2008
Posts: 3
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L's
12-15-2009 06:12
grrrrrrrrrrrrrrrrrrr i just bought 15,000 L's..never received them....anyone have a NORMAL PHONE NUMBER FOR THEM??????
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 06:17
Kelz - I rang Billing and they were able to put the lindens I had tried to buy in my account. The phone numbers are shown on the support page.
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Anemone Roddenham
Lycanthrope
Join date: 21 Aug 2009
Posts: 7
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12-15-2009 06:17
I just tried to buy 572L and no payment yet I shall cry if they charge me 2000$ that will go past what I have in the bank and thus cause overdrawn charges and things.  |
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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12-15-2009 06:20
I have to ask, did we get our stipend?
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FULL
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Francesca Alva
Registered Trademark
Join date: 17 Jul 2006
Posts: 507
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12-15-2009 06:23
From: Chris Norse I have to ask, did we get our stipend? I got mine, Chris. |
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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12-15-2009 06:28
From: Kelz Spiegel grrrrrrrrrrrrrrrrrrr i just bought 15,000 L's..never received them....anyone have a NORMAL PHONE NUMBER FOR THEM?????? If you have a non-technical issue with your account related to billing concerns, you can call the Linden Lab Billing team at the following toll-free numbers: * US/Canada: 800-294-1067 * France: 0805-101-490 * Germany: 0800-664-5510 * Japan: 0066-33-132-830 * Portugal: 800-814-450 * Spain: 800-300-560 * UK: 0800-048-4646 Long distance (not free): 703-286-6277 The Billing team is available twenty-four hours a day, seven days a week.
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Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
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12-15-2009 06:33
From: Anemone Roddenham I just tried to buy 572L and no payment yet I shall cry if they charge me 2000$ that will go past what I have in the bank and thus cause overdrawn charges and things. I would be asking LL if they will be paying the charges if you get charged by the bank as it seems its their system that is baulked and they have not taken it offline just posted the grid status report, saying dont buy atm, which not everyone reads.
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Independent Shopping for Second Life residents from established and new merchants. http://slapt.me slapt.me - In-World HQ http://slurl.com/secondlife/Bastet/123/118/26
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Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
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12-15-2009 06:39
From: Lord Sullivan I would be asking LL if they will be paying the charges if you get charged by the bank as it seems its their system that is baulked and they have not taken it offline just posted the grid status report, saying dont buy atm, which not everyone reads. You are kidding, right?
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Taller Than
I Imagined,
nicer than yesterday.
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Kelz Spiegel
Registered User
Join date: 3 Oct 2008
Posts: 3
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L's
12-15-2009 06:48
ty everyone,i just called,looks like i have to put in a support ticket ughhhhhh
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Joshooah Lovenkraft
Just Joshin'
Join date: 28 Dec 2007
Posts: 1,376
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12-15-2009 07:09
All clear just in. I'd still keep your eye on your banking statements though.
[RESOLVED]-Lindex Disruptions
[RESOLVED] 07:00am PDT - All issues have now been resolved with the Lindex purchases.
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Hello Avatard - Your Emporium of Fun Stuff In-world: http://slurl.com/secondlife/Fordham/178/19/63 Xstreet: https://www.xstreetsl.com/modules.php?name=Marketplace&MerchantID=103499
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Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
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12-15-2009 07:20
I've been selling L$ just a couple of days before tier date. This month, I put up the sale a week in advance - prescient or something  Wouldn't it be awful selling on the day and having this happen!
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DanielRavenNest Noe
Registered User
Join date: 26 Oct 2006
Posts: 1,076
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12-15-2009 10:34
There is an extra large amount in orders posted on the Lindex, on the sell side. This is likely people cashing out for the holidays. Although something like that *shouldn't* cause it to fail, the timing raises the possibility in my mind. Volume was high yesterday, but not higher than it gets every month-end.
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Paul Wardark
Wait, what?
Join date: 10 Jan 2009
Posts: 383
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12-15-2009 17:16
Actually, if they did overdraw your account and foul you up, you'd report that to your bank or credit card company. Often, the bank/company will pursue them.
My bank chased a credit card company that did that to me once, and didn't charge me the fees.
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Dagmar Heideman
Bokko Dancer
Join date: 2 Feb 2007
Posts: 989
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12-15-2009 19:29
From: Anemone Roddenham I just tried to buy 572L and no payment yet I shall cry if they charge me 2000$ that will go past what I have in the bank and thus cause overdrawn charges and things. FYI Buying Linden Dollars in such small increments is not very efficient because of the associated transaction fees with each Lindex transaction. About 12% of your money will end up going to transaction fees if you buy in such small increments. You're better off purchasing in larger increments to keep your transaction fee percentage for your L$ purchases much lower. |
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Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
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12-15-2009 20:52
From: Dagmar Heideman FYI Buying Linden Dollars in such small increments is not very efficient because of the associated transaction fees with each Lindex transaction. About 12% of your money will end up going to transaction fees if you buy in such small increments. You're better off purchasing in larger increments to keep your transaction fee percentage for your L$ purchases much lower. Of course, if you don't need a large amount of $L, then this advice is kinda' silly, eh?
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Taller Than
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