No Mod, No Copy, No Trans – Items disappears?!?! Serious issues with asset server
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Dragon Muir
Registered User
Join date: 25 Jun 2005
Posts: 60
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07-09-2008 05:15
I play darklife a game in SL. Players use a backpack called “darklife” to play the game. I have now lost a total of three backpacks to the awful asset server that has a taste for no mod, no copy items. I play darklife with a backpack. I drop it. I attach it back to my avatar from the ground. I detach the item and it appears safe and sound in my inventory. The reason for this is to assure your game data is saved to the server. After that I teleport to another sim and do other things like hang out with friends for a while. I log out with the backpack still safe in my inventory then the next day the darklife backpack is gone. I use the search, clear my cache, use the filter, pull out anything in my lost and found folder to check if it might be there, and it is in fact gone. 7/708 it happened again and I am getting tired of it. I sent SL a ticket and they will tell me in five days or longer the same old clear you cache, it is your fault.. to bad.. who cares reply. My question is, how do I somehow safeguard against losing no copy, no mod items. Someone with knowledge of how to force the asset server to remember I have that item and do not delete it or how to handle such a item with care so the asset server doesn’t destroy it for whatever reason. Hopefully someone with insider knowledge can help tell me the secrets of how to safe guard against this to the best of my ability. Hope hope hope... >_< PS: I also had this happen to another no mod, no copy item in the past. It was a scripted recorder instrument that played a couple songs. Same story. Take the item out, update it. Took the item back to my inventory safe and sound. The next day when I log in poof! Gone.  Thankfully the creator was kind enough to send me a new one! But how do you safe guard against this somehow. >_<
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Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
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07-09-2008 05:20
use the latest RC viewer? if not try doing that, its available on the downloads page on the SL website.
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Dragon Muir
Registered User
Join date: 25 Jun 2005
Posts: 60
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07-09-2008 05:21
Using: Second Life 1.20.12 (90824) Jun 27 2008 21:30:48 (Second Life Release Candidate)
Nice try. It is far more serious then that. If the asset server eats it... The latest viewer will make the item appear. Maybe try the older one because it knows how to talk to the asset server more safely?
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Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
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07-09-2008 05:24
ok the latest RC viewer, all i can suggest is checking out the JIRA and see if this is a bug in that viewer, other than just using the standard main viewer instead.
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Sassy Romano
Registered User
Join date: 27 Feb 2008
Posts: 619
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07-09-2008 05:25
get on live chat during linden working hours and ask for an inventory restart.
Thats what i was told to do to get back my huddles animator.
Took 5 mins
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
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07-09-2008 05:28
From: Dragon Muir I attach it back to my avatar from the ground. I detach the item and it appears safe and sound in my inventory. The reason for this is to assure your game data is saved to the server. There have been reports that anything attached from the ground is likely to be munched by the asset server, so whatever the hypothesis is about that assuring that the "game data is saved to the server" had better be incorrect (it makes no sense to me), because it probably is increasing the likelihood of the thing being eaten many times over. For that matter, why not just Take it from the ground and wear it from Inventory, if you really, really believe that rezzing on the ground is better than just attaching it? (I'd personally much prefer never to rez an attachment on the ground unless absolutely necessary--the fewer such transactions, the fewer opportunities for things to Go Wrong.) The other thing that *seems* to tempt fate is when attachments take controls, as many do, so as to continue working in no-script areas. AOs, for example, seem to have a high incidence of being eaten. I don't recall that No Mod / No Copy / No Transfer status has been reported before as rendering attachments especially attractive prey for the voracious asset servers. Worth keeping in mind. (In the meantime: I don't think I gr0k "If the asset server eats it... The latest viewer will make the item appear." If that means what it says, then the asset server didn't eat anything.)
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Dragon Muir
Registered User
Join date: 25 Jun 2005
Posts: 60
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07-09-2008 05:36
From: Qie Niangao There have been reports that anything attached from the ground is likely to be munched by the asset server, so whatever the hypothesis is about that assuring that the "game data is saved to the server" had better be incorrect (it makes no sense to me), because it probably is increasing the likelihood of the thing being eaten many times over. For that matter, why not just Take it from the ground and wear it from Inventory, if you really, really believe that rezzing on the ground is better than just attaching it? (I'd personally much prefer never to rez an attachment on the ground unless absolutely necessary--the fewer such transactions, the fewer opportunities for things to Go Wrong.)
The other thing that *seems* to tempt fate is when attachments take controls, as many do, so as to continue working in no-script areas. AOs, for example, seem to have a high incidence of being eaten.
I don't recall that No Mod / No Copy / No Transfer status has been reported before as rendering attachments especially attractive prey for the voracious asset servers. Worth keeping in mind.
(In the meantime: I don't think I gr0k "If the asset server eats it... The latest viewer will make the item appear." If that means what it says, then the asset server didn't eat anything.) This is exactly the information and answer I was looking for thank you! Thank you! The “game saving” I meant for the script in the darklife script to have enough time to send the information to the game sever on detach event. It isn’t required but it helps to assure no game exp and gold is lost, but the game can save still, but data loss can happen once in a while. I rather have data loss then my game object eaten by the asset server. : ( Awsome!!! I will send you a thank you in SL! Hehe. Now I know what I can do so I can play Darklife again and stop feeding the damn asset server.
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Mark Busch
DarkLife Developer
Join date: 8 Apr 2003
Posts: 442
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07-09-2008 13:27
In fact you misunderstood the reason why I ask people to drop their backpack on the floor. This is NOT to prevent inventory loss, but also NOT to give it time to send data to the darklife server. The dropping on the floor is yet for ANOTHER SL problem: the send-back-in time bug. Sometimes when people start playing, they notice that the whole backpack (including all scripts/colors etc.) is set back in time, like the asset server gave some old version of the backpack. Dropping the backpack on the floor AFTEr you played seems to avoid this getting back in time bug. Why do I think that? Because I have witnessed lots of crashes on my sim. All the backpacks on peoples back were set back in time on a crash, but NOT the backpack that I was working on... which was sitting on the floor. I've noticed a few times that even on a crash stuff on the floor (not attached) does not lose information. Objects that people have attached do seems to revert to an older version. That's why I believe dropping backpack on the floor prevents loss of game data... but I did NOT say it would do anything against inventory loss, it might even make an inventory loss more likely!
In any case inventory losses are worse that setbacks in time. So maybe you should not drop it on the floor anymore!
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Darien Caldwell
Registered User
Join date: 12 Oct 2006
Posts: 3,127
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07-09-2008 13:29
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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07-09-2008 14:33
Mark, have you written a JIRA on this? Both the time reset and the disappearing items?
Something in your system/scripts doesn't like something in LL's code...
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It's still My World and My Imagination! So there. Lindal Kidd
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3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
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07-09-2008 15:01
i lost my gifted Mins Japanese teahouse....  a dog (they replaced), furniture, wig, etc etc. gone forever. get used to it.  maybe ask the creator of the back pack to make you a copy/no transfer version?
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Keiki Lemieux
I make HUDDLES
Join date: 8 Jul 2005
Posts: 1,490
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07-13-2008 20:06
I just want to reiterate what was said by Qie. The only known way to reproduce this bug involves wearing/attaching things directly from the ground. Also, about 90% of the people who I have talked to who have lost HUDs from this bug have reported that they wore the HUD directly from the ground. Always, always, always right click on objects Take them from the ground first. Then wear them once they are back in your inventory. Also, items lost in this fashion can be retrieved. File a support ticket with Linden Lab asking for a Directory Repair (or Inventory Restart, I've heard the fix referred to as both these things). I've posted extensively about this on my blog here: http://imakehuddles.com/wordpress/tag/lost-inventory/
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imakehuddles.com/wordpress/
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