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Help!!
Faith Palmerstone
Registered User
Join date: 10 Dec 2004
Posts: 16
08-09-2009 16:05
For days now I have not been able to go into my inventory :( Every time I try to change clothes, or even look for something in my inventory I crash.
It says it is "LOADING" constantly, never foing above about 1300 items, even tho I have over 14,000. I installed new drivers, uninstalled and reinstalled the game, and checked the things I know how to check, but nothing works. Also, if I am lucky enough to be able to TP someplace new, I am walking in place, and then I crash. Please, can anyone tell me what the problem might be, are them some new settings I need, or anything? Everything was fine up untill about a week ago. Oh, another thing, when I land, I tend to walk off into space...through walls, etc. I am not a happy camper !
Amaranthim Talon
Voyager, Seeker, Curious
Join date: 14 Nov 2006
Posts: 12,032
08-09-2009 16:06
Can you submit a ticket?
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
08-09-2009 16:24
Reset your router/modem.
Clear your cache.
Check your firewall/AV settings.

It sounds like you never fully connect.

Running a trace route might give you some info.
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Tengu Yamabushi
Registered User
Join date: 25 Sep 2005
Posts: 191
08-09-2009 18:22
http://wiki.secondlife.com/wiki/Inventory_Page_The_Inventory_Recovery_Steps
Jaymi Himmel
Registered User
Join date: 2 Jan 2008
Posts: 4
Trace route?
08-09-2009 19:26
How do you run a trace route?

Well i figured out how to run one...but im not having problems connecting to secondlife.com I'm having problems teleporting, and I have cleared cache, checked my firewall and detatched everything!
Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
08-09-2009 19:51
You can run a trace route to the sim - the url is shown in Help - like say sim123.agni.lindenlab.com

In Windows: Start then Run.... you'll get a window - type 'cmd' in there then hit enter. A command window will open.

Type tracert and the sim url then hit enter.

Copy all the resulting text and post it (you can leave out any personal info).

Another thing you can try is to delete the setting.xml file in case something in it is preventing you from connecting right. That's in different locations for each different OS -in XP it's in Docs&Settings/user/AppData/SecondLife.
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http:www.atomic-raygun.com
Combat Cards in Europa
[url=http://slurl.com/secondlife/grignano/118/116/]The Photography Studio in Grignano[/url]

Mud! Mud! Glorious mud! Nothing quite like it for cooling the blood.
So, follow me, follow, down to the hollow, And there let us wallow in glorious mud.
Flanders and Swan
Skell Dagger
Smitten
Join date: 26 Jun 2007
Posts: 1,885
08-09-2009 23:31
From: Osprey Therian
You can run a trace route to the sim - the url is shown in Help - like say sim123.agni.lindenlab.com

In Windows: Start then Run.... you'll get a window - type 'cmd' in there then hit enter. A command window will open.

Type tracert and the sim url then hit enter.

Copy all the resulting text and post it (you can leave out any personal info).
OP: if you've never tried to copy text from the cmd window before, it doesn't work like normal Windows copy functions.

Once you've completed the tracert, right-click the window and click 'Mark' in the popup menu. Then left-click and drag a selection around all of the text you want to copy (anything that's not highlighted won't be copied; cmd mark text won't automatically reach to the end of a line if you don't drag it all the way over there) and then hit the Enter key to copy it.

Incidentally, you don't need to be logged in to SL to get your sim's URL. Some time ago I found a useful site that has data on every sim inworld. Just append your sim name to the end of this URL:

http://obijan.com/region/YourSimNameHere
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Jaymi Himmel
Registered User
Join date: 2 Jan 2008
Posts: 4
Results of trace route
08-10-2009 04:45
Here it is! I just did it for one of the sims...but the same problem is with all...Thanks in advance for your intelligent help :)

***These were numbers I blocked, I wasnt sure if they were personal or not



Tracing route to sim1052.agni.lindenlab.com [216.82.13.202]
over a maximum of 30 hops:

1 6 ms 6 ms 5 ms ***
2 5 ms 5 ms 6 ms gig2-0-6-wlmgncilm-rtr1.ec.rr.com [***]

3 10 ms 11 ms 13 ms so-1-0-0.rlghncpop-rtr1.southeast.rr.com [24.93.
64.56]
4 12 ms 11 ms 10 ms te-3-3.car1.Raleigh1.Level3.net [4.71.160.1]
5 66 ms 204 ms 10 ms ae-11-11.car2.Raleigh1.Level3.net [4.69.132.174]

6 17 ms 17 ms 17 ms ae-6-6.ebr2.Washington1.Level3.net [4.69.132.178
]
7 25 ms 17 ms 20 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.1
54]
8 28 ms 18 ms 17 ms ae-84-84.ebr4.Washington1.Level3.net [4.69.134.1
85]
9 21 ms 22 ms 24 ms ae-3-3.ebr1.NewYork1.Level3.net [4.69.132.94]
10 22 ms 35 ms 20 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]

11 47 ms 52 ms 38 ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113

12 84 ms 89 ms 88 ms ae-2.ebr4.SanJose1.Level3.net [4.69.135.185]
13 95 ms 89 ms 89 ms ae-84-84.csw3.SanJose1.Level3.net [4.69.134.250

14 84 ms 86 ms 89 ms ae-82-82.ebr2.SanJose1.Level3.net [4.69.134.217]

15 86 ms 87 ms 86 ms ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.1
53]
16 87 ms 93 ms 86 ms ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.
145]
17 86 ms 86 ms 104 ms ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.1
49]
18 86 ms 85 ms 88 ms LINDEN-RESE.car1.SanFrancisco1.Level3.net [4.78.
241.114]
19 87 ms 88 ms 86 ms sim1052.agni.lindenlab.com [216.82.13.202]
RockAndRoll Michigan
Registered User
Join date: 23 Mar 2009
Posts: 589
08-10-2009 05:02
Starting with the first "SanJose" address you're starting to run into some pretty good latency and high ping times.
Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
08-10-2009 12:07
Does that mean her problems are all caused by that?
Is there anything useful she can do if that's the case?
_____________________
http:www.atomic-raygun.com
Combat Cards in Europa
[url=http://slurl.com/secondlife/grignano/118/116/]The Photography Studio in Grignano[/url]

Mud! Mud! Glorious mud! Nothing quite like it for cooling the blood.
So, follow me, follow, down to the hollow, And there let us wallow in glorious mud.
Flanders and Swan
Jaymi Himmel
Registered User
Join date: 2 Jan 2008
Posts: 4
08-10-2009 15:48
San Jose?! So is this a LL issue? My personal connectivity to the internet is fine. Saturday I was tp'in all over the place...I just hope this gets fixed, if you think of anytihng that I can do to help my cause I would greatly appreciate it! :)