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Friend Not Shown as Online

Flieger Beresford
Registered User
Join date: 27 Jul 2007
Posts: 88
06-28-2008 06:24
One of my friends and I are unable to see that we're online when we look at one another's names in our Friends/Contacts list. My other friends show in bold type when they're online, and there are also sometimes popup announcement ("TX is online";).

This has been happening for several days; before that we were able to "see" one another.

The "invisible" friend and I have made sure that our "Friend" settings allow us (theoretically) to see one another online.

Can anyone advise about this problem before I go to SL Support?

Thanks!
Zaphod Kotobide
zOMGWTFPME!
Join date: 19 Oct 2006
Posts: 2,087
06-28-2008 06:40
If you're positive that the "eye" is checked on both sides, and it still doesn't work, you could try removing each other and re-friending. I dunno, just a total shot in the dark, but it might work.
_____________________
From: Albert Einstein
Problems cannot be solved at the same level of awareness that created them.
LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
06-28-2008 07:44
I have to say it cuz Support will tell you it anyway:

1) clear cache

2) completely delete the cache folder

3) completely delete the Second Life Application Data folder

None of those really sound like they could help here, but it is still standard Support talk so you might as well do it before you contact them -- if removing and re-friending does not work.
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Optimism is denial, so face the facts and move on.
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Zaphod Kotobide
zOMGWTFPME!
Join date: 19 Oct 2006
Posts: 2,087
06-28-2008 08:03
Try the simple things first. Remove friends, remove calling cards on each end, re-friend.
_____________________
From: Albert Einstein
Problems cannot be solved at the same level of awareness that created them.
Flieger Beresford
Registered User
Join date: 27 Jul 2007
Posts: 88
Thanks!
06-28-2008 09:28
Thanks to all. I'll try your suggestions.