Second Life Forums Archive - Video Suddenly Stopped Working

Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-17-2008 00:12

Can't get my video to work. It suddenly stopped. It worked well until a couple of days ago and others can see and hear what's on the screen. The video button shows but can't be pressed. Don't remember altering anything. Can anyone help please?

Lias Leandros

mainlander

Join date: 20 Jul 2005

Posts: 3,458

02-17-2008 00:14

update your quicktime

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Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-17-2008 00:23

I have the latest version of Quicktime - 7.4. Checked on the updater and all there is on there to be updated is Safari - which I don't use. Also, Video is enabled in prefences, so it's not that.

Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-17-2008 01:18

The strange thing is, I have an old viewer - Second Life 1.18.5 (3) Nov 28 2007 and when i use this to enter SL, the video works perfectly well on there.

Nimue Jewell

Unabashedly Leggy

Join date: 20 Mar 2007

Posts: 1,745

02-17-2008 07:07

When I downloaded the most recent Windlight client I got a pop-up telling me that I needed to update Quicktime so it was disabling streaming video (even thought the old client seemed to work fine). Did you download a new client? Maybe it changed your prefrences and you have to manually switch it back on?

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Qie Niangao

Coin-operated

Join date: 24 May 2006

Posts: 7,138

02-17-2008 07:12

I've had this happen before and got it working again by emptying the QuickTime cache (from the Advanced tab of the QuickTime control panel). [Edit: just noticed the "Safari" reference; my experience was on XP, so YMMV.]

Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-17-2008 08:08

Hi. Thanks for the replies. I tried emptying the QT cache and that didn't work. Preferences haven't changed. I have also ticked and unticked the options. I have stopped the firewall temporarily to see if that had an effect and also temporarily removed Spyware Terminator. It still doesn't work

Vlad Bjornson

Virtual Gardener

Join date: 11 Nov 2005

Posts: 650

02-17-2008 11:32

The latest version of Quicktime is now 7.4.1. Would be worth a shot to upload again.

http://www.apple.com/quicktime/download/

I know that, with Windlight at least, the client requires a current version of Quicktime. It could be that 7.4.1 is now required. Worth updating again even if that is not the problem.

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Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-17-2008 13:01

From: Vlad Bjornson

The latest version of Quicktime is now 7.4.1. Would be worth a shot to upload again.

http://www.apple.com/quicktime/download/

I know that, with Windlight at least, the client requires a current version of Quicktime. It could be that 7.4.1 is now required. Worth updating again even if that is not the problem.

Cheers Vlad. I have 7.4.1. and still I can't receive vids.

Sammy Thielt

Helpful land-lady

Join date: 26 Nov 2006

Posts: 142

02-17-2008 15:04

According to the JIRA comments version 7.4.1 is the new required minimum... if that doesnt work try a reinstall of QT.

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LANDLORDS:
Come display your properties at SL's most-visited rental directory!

Birdy Chaffe

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Join date: 15 Jun 2007

Posts: 33

02-18-2008 04:14

Hi. I uninstalled QT which I didn't realise meant having to reinstall Itunes too. Didn't work at first but now videos are showing. Result. TY.

Lightwave Valkyrie

Registered User

Join date: 30 Jan 2004

Posts: 666

02-28-2008 16:26

i cant install QT7.4.1 on windows 2000
is there a work around? or alternate player?

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L$ is the root of all evil
videos work! thanks SL

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

02-28-2008 16:35

I guess it's possible that quicktime alternative for 7.4.1 might install on w2k even though regular qt 7.4.1 won't.

Not likely but worth trying.

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Video Suddenly Stopped Working
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-17-2008 00:12 Can't get my video to work. It suddenly stopped. It worked well until a couple of days ago and others can see and hear what's on the screen. The video button shows but can't be pressed. Don't remember altering anything. Can anyone help please?
Lias Leandros mainlander Join date: 20 Jul 2005 Posts: 3,458	02-17-2008 00:14 update your quicktime _____________________ http://slurl.com/secondlife/Bear/214/199/107 Join in SL open enrollment CLUB JOBS to announce new DJ and Host Jobs for free. And on Avatar's United http://www.avatarsunited.com/groups/club-jobs
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-17-2008 00:23 I have the latest version of Quicktime - 7.4. Checked on the updater and all there is on there to be updated is Safari - which I don't use. Also, Video is enabled in prefences, so it's not that.
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-17-2008 01:18 The strange thing is, I have an old viewer - Second Life 1.18.5 (3) Nov 28 2007 and when i use this to enter SL, the video works perfectly well on there.
Nimue Jewell Unabashedly Leggy Join date: 20 Mar 2007 Posts: 1,745	02-17-2008 07:07 When I downloaded the most recent Windlight client I got a pop-up telling me that I needed to update Quicktime so it was disabling streaming video (even thought the old client seemed to work fine). Did you download a new client? Maybe it changed your prefrences and you have to manually switch it back on? _____________________ Prim Pincher: Low Prim Furniture for Home, Garden, & Skybox http://slurl.com/secondlife/Nimue%20Isle/173/155/27
Qie Niangao Coin-operated Join date: 24 May 2006 Posts: 7,138	02-17-2008 07:12 I've had this happen before and got it working again by emptying the QuickTime cache (from the Advanced tab of the QuickTime control panel). [Edit: just noticed the "Safari" reference; my experience was on XP, so YMMV.]
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-17-2008 08:08 Hi. Thanks for the replies. I tried emptying the QT cache and that didn't work. Preferences haven't changed. I have also ticked and unticked the options. I have stopped the firewall temporarily to see if that had an effect and also temporarily removed Spyware Terminator. It still doesn't work
Vlad Bjornson Virtual Gardener Join date: 11 Nov 2005 Posts: 650	02-17-2008 11:32 The latest version of Quicktime is now 7.4.1. Would be worth a shot to upload again. http://www.apple.com/quicktime/download/ I know that, with Windlight at least, the client requires a current version of Quicktime. It could be that 7.4.1 is now required. Worth updating again even if that is not the problem. _____________________ I heart shiny ! http://www.shiny-life.com
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-17-2008 13:01 From: Vlad Bjornson The latest version of Quicktime is now 7.4.1. Would be worth a shot to upload again. http://www.apple.com/quicktime/download/ I know that, with Windlight at least, the client requires a current version of Quicktime. It could be that 7.4.1 is now required. Worth updating again even if that is not the problem. Cheers Vlad. I have 7.4.1. and still I can't receive vids.
Sammy Thielt Helpful land-lady Join date: 26 Nov 2006 Posts: 142	02-17-2008 15:04 According to the JIRA comments version 7.4.1 is the new required minimum... if that doesnt work try a reinstall of QT. _____________________ Rental Advantage is a rental directory focused on the needs of the tenant. Properties are clearly sorted into categories such as Apartments/Skyboxes, Beach homes, Country homes, Commercial, and even vacant Land. http://slurl.com/secondlife/Plio/25/208/321 LANDLORDS: Come display your properties at SL's most-visited rental directory!
Birdy Chaffe Loading... Join date: 15 Jun 2007 Posts: 33	02-18-2008 04:14 Hi. I uninstalled QT which I didn't realise meant having to reinstall Itunes too. Didn't work at first but now videos are showing. Result. TY.
Lightwave Valkyrie Registered User Join date: 30 Jan 2004 Posts: 666	02-28-2008 16:26 i cant install QT7.4.1 on windows 2000 is there a work around? or alternate player? _____________________ L$ is the root of all evil videos work! thanks SL
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	02-28-2008 16:35 I guess it's possible that quicktime alternative for 7.4.1 might install on w2k even though regular qt 7.4.1 won't. Not likely but worth trying. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -

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Video Suddenly Stopped Working