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Grid issues, can't file a ticket... anyone else? |
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Tengu Yamabushi
Registered User
Join date: 25 Sep 2005
Posts: 191
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09-06-2007 07:20
Ok, the grid seems to be melting.
1) 'invalid_region_handoff' when attempting to cross sim boundaries (folks can't get into or out of Lusk, for example). 2) Errors when attempting to send IMs to a group ("Error messaging chat session with Second Life Mentor. Error making request, please try again later."  3) I can't even log into the support portal to submit a support ticket ("Insufficient Account Information Invalid Querystring!" .Is anyone else seeing these problems? |
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Domo Kungfu
Registered User
Join date: 20 Aug 2007
Posts: 6
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09-06-2007 07:21
I think it's fair to say the grid is slowly failing today, thankfully they are already looking into a portion of the problem.
http://blog.secondlife.com/2007/09/06/login-and-teleport-issues-currently-being-investigated/ |
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Sally Silvera
live music maniac
Join date: 17 Feb 2007
Posts: 2,325
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09-06-2007 07:22
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Tengu Yamabushi
Registered User
Join date: 25 Sep 2005
Posts: 191
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09-06-2007 07:25
Looks like my timing was perfect - quick enough to post, but not fast enough to see the blog postings until after I hit 'send'.
But the _support_ portal seems down as well... very, very odd. Thanks!  |
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Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
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09-06-2007 07:27
But the _support_ portal seems down as well... very, very odd. Common factor? Login database. That's most likely the problem. _____________________
~ This space has been abandoned as I can no longer afford it.
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Tengu Yamabushi
Registered User
Join date: 25 Sep 2005
Posts: 191
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09-06-2007 07:30
Yes, that makes sense
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
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09-06-2007 07:30
shakeshead.........with all this Bd PF about large company. How can anyone take second life seriuos if problems like this occure! Large companies are not the dum. They did not become weathly by trusting a another company when either showing their services are down or totally broken.........
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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09-06-2007 07:44
3) I can't even log into the support portal to submit a support ticket ("Insufficient Account Information Invalid Querystring!" .I tried to log into the Support Portal and got the same thing. I tested it with both the link and the fill-in-the-boxes area, to no avail. I COULD log in as a guest, so I submitted a ticket that way. Hopefully someone will read it before 2008 and realize (if they don't already) that there are problems there too. It does make me wonder how their login database is set up though, if we have no trouble logging into the site or the forums, but can't access the Support Portal or get in-world easily. Edit: Oh, I just tried logging onto the grid...it was a little slow, and I couldn't stay on since I'm at work, but I made it in on the first try. So I dunno. _____________________
~Now Trout Re-Re-Re-Certified!~
I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut. |