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How do I do a bug report? |
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Keira Wells
Blender Sculptor
Join date: 16 Mar 2008
Posts: 2,371
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04-14-2008 09:15
OK..first of all, I know ow to from in-world, there's that Help > Bug Report bit.
But IIRC, it sends you to a webpage to do the actual reporting. What I'd like to know is if I can get to that website/page to report bugs without being logged into SL, and if so, how can I do it? I'm always at school when I think to report a bug, and can't use conventional SL at school (SLeek only). I've tried searching the knowledge base and can't find anything, and can't find any link anywhere for it o.o Please help? Thanks in advance  ETA:: I'm talking bug reports like..problems with the RC _____________________
Tutorials for Sculpties using Blender!
Http://www.youtube.com/user/BlenderSL |
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Keira Wells
Blender Sculptor
Join date: 16 Mar 2008
Posts: 2,371
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04-14-2008 09:37
Anyone? Anyone at all?
I can't be the only one who wants to help LL figure out the bugs o.o Maybe I should've gone with my original title...'How do I shot web'...probably would've been answered by now. _____________________
Tutorials for Sculpties using Blender!
Http://www.youtube.com/user/BlenderSL |
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Kathy Morellet
Registered User
Join date: 26 Jul 2006
Posts: 809
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04-14-2008 09:43
http://jira.secondlife.com
There is a little Log In link at the upper right. Once logged in you can vote for and/or comment on existing issues. Or you can create a new report. I haven't created a new bug report so I don't know the specifics of how that works. |
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Keira Wells
Blender Sculptor
Join date: 16 Mar 2008
Posts: 2,371
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04-14-2008 09:45
http://jira.secondlife.com There is a little Log In link at the upper right. Once logged in you can vote for and/or comment on existing issues. Or you can create a new report. I haven't created a new bug report so I don't know the specifics of how that works. oh gawd... Jira's the only way? Oh woe is me... this should be fun Thank you! _____________________
Tutorials for Sculpties using Blender!
Http://www.youtube.com/user/BlenderSL |
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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04-14-2008 09:49
One method of find the answers to questions about SL is to use a regular search engine like Google.
If you put "Second Life" bug report in as the search terms in Google you get as the first result http://wiki.secondlife.com/wiki/Bug_Reporting_101 That page gives a lot more information on how to file bug reports than just the url http://jira.secondlife.com . _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
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04-14-2008 09:50
oh gawd... Jira's the only way? Oh woe is me... this should be fun Thank you! Yup, it's not a great way of reporting bugs at all. However if you know what you're doing it works well, it's just not a friendly system. |
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Keira Wells
Blender Sculptor
Join date: 16 Mar 2008
Posts: 2,371
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04-14-2008 09:52
Well..made one... I didn't see another with this issue outlined...
http://jira.secondlife.com/browse/VWR-6532 _____________________
Tutorials for Sculpties using Blender!
Http://www.youtube.com/user/BlenderSL |
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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04-14-2008 09:55
The jira system is not really very hard to use.
It does look pretty difficult, but you don't have to or need to use most of he options in order to do what most folks would need to do with it, file a bug or search it. If you could just use it without having to look it at it would be alright. _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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Keira Wells
Blender Sculptor
Join date: 16 Mar 2008
Posts: 2,371
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04-14-2008 10:00
The jira system is not really very hard to use. It does look pretty difficult, but you don't have to or need to use most of he options in order to do what most folks would need to do with it, file a bug or search it. If you could just use it without having to look it at it would be alright. /me nods Long time ago I thought of posting an issue to it, but decided nott o because visually it's like looking into the matrix without Neo's eyes (Woot for random references that I just made up!) So..finally actually looked at it and tried to understand it and it's not so bad.. it just looks like it was meant for people who actually do this kinda thing for a living, not for the average user. _____________________
Tutorials for Sculpties using Blender!
Http://www.youtube.com/user/BlenderSL |