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Resolution Center: Your account access has been limited.

Piggie Paule
Registered User
Join date: 22 Jul 2008
Posts: 675
11-25-2009 05:23
I received this email this morning. did not do anything, but I logged on and bought lindens, everything seems fine. So I assume it's some hacker/spam email trying to get my PayPal details?

Anyone else got this?




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Resolution Center: Your account access has been limited.

Dear Customer,

During the regular update and verification process of PayPal Accunt, we could not verify your current information.
Some of the possible reasons for this are:
Changes in your current contact information;
Incomplete contact information;
Hence, your access to use this service has been limited.
To restore your Online account please click on the link below, log into your Online Account and follow the instuctions on your screen.

https://www.paypal.com/cgi-bin/webscr?cmd=_login-run

Note: Only submit your information via this secure link.
Do not submit your information via email since this is not a secure way of sending sensitive data.



Thank You. * Please do not reply to this email, as your reply will not be received. This is an automatic notification of new security messages.

==================================
Veritable Quandry
Meddling kid.
Join date: 23 May 2008
Posts: 519
11-25-2009 05:33
Yep. It's a scam.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
11-25-2009 05:36
I have a feeling it's generally not a good idea to copy and paste the links in what you think is bad email.
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Anya Ristow
Vengeance Studio
Join date: 21 Sep 2006
Posts: 1,243
11-25-2009 05:37
It's always a bad idea to follow a link in email. Go directly to the paypal site using your browser and sign in and see if there are any instructions for you to follow.

The link you posted is valid, but I don't know how you got it. If you copied the link text rather than the link then you didn't really post the link. I never trust it when people say "this is the link they gave me".

EDIT: And remember, paypal will probably never ask you to click a link in email since they know better. LL does that, but paypal probably doesn't.
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Aeslyn Dae
over and out
Join date: 12 Jul 2007
Posts: 453
11-25-2009 06:09
Paypal's email always uses your full name as you registered with them.

All updates I get from them include this:

"How do I know this is not a Spoof email? Spoof or ‘phishing’ emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always address you by your first and last name."

--
Aes
Innula Zenovka
Registered User
Join date: 20 Jun 2007
Posts: 1,825
11-25-2009 06:17
If the message is from Linden Lab, it may be that you've run into the same problem I once did -- and I'm afraid that, while I remember the nature of the problem, I don't remember how to fix it, other than that I needed to phone PayPal and ask them to talk me through it, cos it means changing some stuff that's quite well hidden on their -- to me -- not easily-navigable site.

Briefly, when you set up a recurring payment arrangement through PayPal, they'll only let Linden Lab debit your account by so much in total unless you do something (and it's the details of the "something" that escape me) to say this can be ignored. The effect of this was that, after 6 months or so of paying for premium membership, Linden Labs hit this limit and the next payment failed, even though there was plenty of money in the bank to cover it.

Could that be the problem?
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
11-25-2009 06:23
From: Piggie Paule
During the regular update and verification process of PayPal Accunt...
Assuming that's a direct cut-and-paste, wouldn't one expect slightly different wording? And spelling? And capitalization?

Not quite enough info to guess whether the scam is Chinese or Eastern European, but it's somebody whose first language isn't English.
Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
11-25-2009 06:41
The URL is ok - it's paypal.com, so it's safe to copy and paste into a browser. But what isn't ok is the URL where you'd be taken if you clicked on it. A mouseover the link should show the real url at the bottom of the email window.
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Chokolate Latte
Registered User
Join date: 22 Dec 2007
Posts: 145
11-25-2009 07:04
I get loads of these along with Facebook upgrades, bank update requests etc etc, just bin them all.

PayPal will always address you via your full registered name and will not put links in their e-mails, instead request you to go to their site yourself and log in.

If you should ever wonder if a problem with your PayPal account, just access it the normal way and it will let you know if you need to do anything.
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Tini Jewell
Registered User
Join date: 19 Feb 2007
Posts: 95
11-25-2009 08:34
Report it as spam/fraud to Paypal by using a link you KNOW goes to Paypal (do not click on links in emails like that.) And, I agree with what Phil says, a quick mouseover on the url in the email...and you look at your status bar for your browser (at the bottom of your browser) will show the URL that you'll really be taken to.

A search in a "Who is" directory using the domain or IP number shown at the bottom of your browser will reveal the owner of that domain, the country, etc. That is, if they haven't hidden all that info when they registered the domain. While not necessary to learn all that, I find it interesting to see where these emails come from and they are never from the source stated in the body of the email.

But definitely, the typos, capitalization, grammar, etc...they are all tip offs that what you're reading is nothing more than a phishing scam.
LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
11-25-2009 09:15
From: Anya Ristow
EDIT: And remember, paypal will probably never ask you to click a link in email since they know better. LL does that, but paypal probably doesn't.
Actually, I have tons of email from PayPal that have links in them, though only an initial account setup email had a link to the login page.




From: Aeslyn Dae
Paypal's email always uses your full name as you registered with them.

All updates I get from them include this:

"How do I know this is not a Spoof email? Spoof or ‘phishing’ emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always address you by your first and last name."

--
Aes
And they are always signed "PayPal"
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
11-25-2009 09:41
Oh, yeah, that's a phisher. Just deleted one worded exactly like that from my email account. *sigh* I didn't think to report it.
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Piggie Paule
Registered User
Join date: 22 Jul 2008
Posts: 675
11-25-2009 11:51
Thanks for the replies and conformation its a scam.

I would never click on a paypal link in an email anyway.

I have had similar ones in the past and I have sometimes gone to check paypal is still ok, via a clean link.

Apologies for posting email link in forums, but they don't show as working (clickable) links for me, so I thought they were safe, and the digits at the end may give others the clue it was fishy.
Ron Khondji
Entirely unlike.
Join date: 6 Jan 2007
Posts: 224
spoof@paypal.com
11-25-2009 13:03
Forward the mail to the above address.
Rafe Phoenix
AKA Rafe Zessinthal
Join date: 15 Nov 2004
Posts: 490
11-26-2009 03:35
PayPal's official stance is "never click on a link in an e-mail from 'PayPal." PayPal also claims that they will never ask you to click on one of their links.

From: PAYPAL site
Many phishing emails have links that look valid, but send you to fraudulent sites instead. Here’s what you should do: Open a new browser window, type https://www.paypal.com and log in to your PayPal account directly.
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
11-26-2009 05:04
From: Piggie Paule
Apologies for posting email link in forums, but they don't show as working (clickable) links for me, so I thought they were safe, and the digits at the end may give others the clue it was fishy.
Posting that URL in the forum was fine. The place not to click is in the email itself because the *actual* URL where you'll go is not that one.
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Prim Savers - almost 1000 items of superbly crafted, top quality, very low prim furniture, and all at amazingly low prices.

http://slurl.com/secondlife/Seymour/213/120/251/