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Veronika Hirvi
Registered User
Join date: 5 Jun 2008
Posts: 3
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09-29-2009 15:03
So i open Update "Billing Information" in "account" tab and there they only allow me to "update credit card info". How am i supposed to attach paypal ID to my SL account?
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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09-29-2009 15:11
Hi, Veronika, welcome to the forums. When I go to "Update Billing Info", below the update credit card section I see an equally large section on Paypal. Did you try scrolling down?
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Veronika Hirvi
Registered User
Join date: 5 Jun 2008
Posts: 3
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09-29-2009 15:24
Nope, i dont have Paypal section in there =(
is it possible to contact LL via forums?
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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
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09-29-2009 16:02
No, sorry, LL folks don't generally read the forums. You'll have to file a support ticket or call their billing department - LL billing is available 24 hours a day. Hit the "Support" button in the toolbar at the very top of this page - low on the page on the right you should see a big panel with toll-free numbers for LL billing for several countries. Or, you can file a support ticket there too.
I'm sure there is some simple reason why you're not seeing a paypal section, but they just redid the website and I sure don't know what it is!
Sorry!
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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09-29-2009 16:11
Call the billing number. I just changed my account payment info from Visa CC to PayPal a few weeks ago. They will tell you exactly how to do it.
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Veronika Hirvi
Registered User
Join date: 5 Jun 2008
Posts: 3
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09-29-2009 18:53
Okies... thanks for answering everyone... I hope they'll answer my question soon ^^
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Tristin Mikazuki
Sarah Palin ROCKS!
Join date: 9 Oct 2006
Posts: 1,012
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09-29-2009 20:44
From: Nika Talaj No, sorry, LL folks don't generally read the forums. You'll have to file a support ticket or call their billing department - LL billing is available 24 hours a day. Hit the "Support" button in the toolbar at the very top of this page - low on the page on the right you should see a big panel with toll-free numbers for LL billing for several countries. Or, you can file a support ticket there too.
I'm sure there is some simple reason why you're not seeing a paypal section, but they just redid the website and I sure don't know what it is!
Sorry! Thats not really true that Billing is avaible at al.. you just get someone on the phone.. I know I'm haveing trouble with Billing over a double charge to my paypal account... |