Second Life Forums Archive - crashing problem with Nvidia driver 174.74

Steve Mahfouz

Ecstasy Realty

Join date: 1 Oct 2005

Posts: 1,373

04-26-2008 07:26

Here are my video card specs:

EVGA Nvidia 9800 GX2
Nvidia drivers 174.74 ( http://www.nvidia.com/object/winvista_x86_174.74_whql.html )

Here is the problem: Every time I run the official SL client or the RC04 client or even the Nicholaz Eye Candy client, within a few minutes the screen freezes up and/or goes completely black. Windows Vista Ultimate 32 bit has not crashed, because my Winamp is still playing. I"ve already submitted a bug report to Nvidia.

Anyone else hear of this or having the same problem ? TIA for your time.

Steve

_____________________

http://slurl.com/secondlife/Ecstasy/128/129/31
Ecstasy: high quality residential living

Sakura Hullabaloo

Avatar Extraordinaire™

Join date: 31 Jan 2007

Posts: 89

04-26-2008 09:11

I'm running Nicholaz's Eye Candy version and haven't crashed once with the those drivers.

CPU: Intel Pentium 4 Northwood (3006 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GS/AGP/SSE2

Possibly a Vista issue...?

Steve Mahfouz

Ecstasy Realty

Join date: 1 Oct 2005

Posts: 1,373

04-26-2008 09:20

From: Sakura Hullabaloo

I'm running Nicholaz's Eye Candy version and haven't crashed once with the those drivers.

CPU: Intel Pentium 4 Northwood (3006 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GS/AGP/SSE2

Possibly a Vista issue...?

http://jira.secondlife.com/browse/VWR-6839

I reinstalled the drivers using the ones from EVGA. Those seem to work better, but I'm still crashing per the jira issue above. I'll keep working on it. I also put in a bug report to Nvidia.

_____________________

http://slurl.com/secondlife/Ecstasy/128/129/31
Ecstasy: high quality residential living

Rebecca Proudhon

(TM)

Join date: 3 May 2006

Posts: 1,686

04-26-2008 10:47

Look in Control Panel>>>>>>>>Administrative tools>>>>>Event viewer>>>>>Windows logs>>>>>Apps and systems right after this happens and see if it tells you if there was an event

Vista has a method of preventing a complete crash and blue screen, but when that happens the screen will go black a few moments or longer, then usually recover but often the program will have crashed. This is a "Timeout Detection and Recovery issue" (TDR) and is probably what is happening to you. It is related to the drivers themselves---although people will blame Vista or Temperature etc.

The same problem was happening with the 8800's until Nivida finally came up with drivers that worked.

First try uninstalling the driver. Use a driver clean up tool

http://www.drivercleaner.net/

Turn off virus scanner and all security temporarily. Tell Windows Update NOT to automatically install and tell you when it has updates to choose.

Check to see if Windows Update is trying to give you a old driver again and "hide it" if it shows. This can happen especially on the beta (uncertified) drivers. Download 174.74 drivers to desktop again. run it as administrator.

You can read the NZONE forums and see all the people having the same issue, but keep in mind that there will be much contradictions and misinformation and angry people. ATI people have the same problems.

---When the issue was happening on the 8800's for many months, it was the drivers, and SL's ability to run on that card. You may just have to be patient

Micheal Moonlight

Registered User

Join date: 4 Sep 2005

Posts: 197

04-26-2008 14:40

The official drivers from nvidia and the companies making cards with nvidia's chipsets are buggy, usually outdated and troublesome... your best bet is to find the 174.93 beta drivers and use them instead. (guru3d is a good place to look)

Steve Mahfouz

Ecstasy Realty

Join date: 1 Oct 2005

Posts: 1,373

04-26-2008 16:30

From: Rebecca Proudhon

Look in Control Panel>>>>>>>>Administrative tools>>>>>Event viewer>>>>>Windows logs>>>>>Apps and systems right after this happens and see if it tells you if there was an event

Vista has a method of preventing a complete crash and blue screen, but when that happens the screen will go black a few moments or longer, then usually recover but often the program will have crashed. This is a "Timeout Detection and Recovery issue" (TDR) and is probably what is happening to you. It is related to the drivers themselves---although people will blame Vista or Temperature etc.

The same problem was happening with the 8800's until Nivida finally came up with drivers that worked.

First try uninstalling the driver. Use a driver clean up tool

http://www.drivercleaner.net/

Turn off virus scanner and all security temporarily. Tell Windows Update NOT to automatically install and tell you when it has updates to choose.

Check to see if Windows Update is trying to give you a old driver again and "hide it" if it shows. This can happen especially on the beta (uncertified) drivers. Download 174.74 drivers to desktop again. run it as administrator.

You can read the NZONE forums and see all the people having the same issue, but keep in mind that there will be much contradictions and misinformation and angry people. ATI people have the same problems.

---When the issue was happening on the 8800's for many months, it was the drivers, and SL's ability to run on that card. You may just have to be patient

Wow, great post. I've completely uninstalled the 174.74 driver, and downloaded and installed the 174.53 beta ( http://www.nvidia.com/object/winvista_x86_174.53.html ). So far so good, but we'll see

Thank you again. on edit: same problem again.. I'll stop posting now unless I find a definite solution.

_____________________

http://slurl.com/secondlife/Ecstasy/128/129/31
Ecstasy: high quality residential living

Rebecca Proudhon

(TM)

Join date: 3 May 2006

Posts: 1,686

04-26-2008 16:45

From: Steve Mahfouz

Wow, great post. I've completely uninstalled the 174.74 driver, and downloaded and installed the 174.53 beta ( http://www.nvidia.com/object/winvista_x86_174.53.html ). So far so good, but we'll see

Thank you again. on edit: same problem again.. I'll stop posting now unless I find a definite solution.

Do you have the Vista Service Pack 1 installed? it contains some hotfixes for the TDR problems and the graphics cards. Only use the sp1 from Windows Update not the huge file containing multiple languages found on their site.

I checked again and you are right there is a 174.53 for Vista and for XP...on different links.

So see how it goes.

EDIT again

Well the site takes you to the Vista Driver 174.74---that was why I was confused after reading this post and see you tried the 174.53 which the site now shows as XP only.

Best repeat the process, uninstall and clean it and use the 174.74 for vista again.

I know how frustrating it can be, because many went through it for some time with the 8800 series cards. this is what happens when you buy the latest and greatest before they really have good drivers...however the issues requiring cleaning it up after the uninstall and those steps still hold true.

Also keep checking for Beta drivers when you go to the Nvida driver page. Are you having this problem in any other games/APPS?

Steve Mahfouz

Ecstasy Realty

Join date: 1 Oct 2005

Posts: 1,373

04-26-2008 21:42

From: Rebecca Proudhon

Do you have the Vista Service Pack 1 installed? it contains some hotfixes for the TDR problems and the graphics cards. Only use the sp1 from Windows Update not the huge file containing multiple languages found on their site.

I checked again and you are right there is a 174.53 for Vista and for XP...on different links.

So see how it goes.

EDIT again

Well the site takes you to the Vista Driver 174.74---that was why I was confused after reading this post and see you tried the 174.53 which the site now shows as XP only.

Best repeat the process, uninstall and clean it and use the 174.74 for vista again.

I know how frustrating it can be, because many went through it for some time with the 8800 series cards. this is what happens when you buy the latest and greatest before they really have good drivers...however the issues requiring cleaning it up after the uninstall and those steps still hold true.

Also keep checking for Beta drivers when you go to the Nvida driver page. Are you having this problem in any other games/APPS?

I've also had the driver crash when surfing the internet. It's definitely a bad combination, Vista and this Nvidia driver. I'm getting the latest copy of XP Pro to run until Microsoft/SL/Nvidia fixes this.

UPDATE: found a beta driver on another forum, called 174.93
http://www.xfastest.com/viewthread.php?tid=9359&extra=page%3D1

Did a virus and malware scan, came out clean. So far works perfectly *knock on cyber-wood*

_____________________

http://slurl.com/secondlife/Ecstasy/128/129/31
Ecstasy: high quality residential living

Rebecca Proudhon

(TM)

Join date: 3 May 2006

Posts: 1,686

04-28-2008 22:57

From: Steve Mahfouz

I've also had the driver crash when surfing the internet. It's definitely a bad combination, Vista and this Nvidia driver. I'm getting the latest copy of XP Pro to run until Microsoft/SL/Nvidia fixes this.

UPDATE: found a beta driver on another forum, called 174.93
http://www.xfastest.com/viewthread.php?tid=9359&extra=page%3D1

Did a virus and malware scan, came out clean. So far works perfectly *knock on cyber-wood*

Might as well post on the Nvidia NZONE forum about your card and talk to others with your card and also talk to the card manufacturer and do an RMA just in case if it returns

FD Spark

Prim & Texture Doodler

Join date: 30 Oct 2006

Posts: 4,697

04-29-2008 01:23

I updated yesterday to 169.21 forcewear and I had no problems until today.
I figured it was just SL.

_____________________

Look for my alt Dagon Xanith on Youtube.com

Newest video is

Loneliness by Duo Zikr DX's Alts & SL Art Death of Avatar

Ricky Shaftoe

Owner, "Rickymations"

Join date: 27 May 2005

Posts: 366

05-01-2008 07:50

I'm also using 169.21 forcewear, with an nVidia 8800 Ultra and Vista-64. It worked OK for a month or so, but last night I had two crashes in the old SL client. I then switched to the latest Release Candidate, and my system immediately became unstable. To fix it, I had to reinstall 169.21.

My question now is: which SL client is "safest" with Vista-64 and this nVidia card and driver?

crashing problem with Nvidia driver 174.74
Steve Mahfouz Ecstasy Realty Join date: 1 Oct 2005 Posts: 1,373	04-26-2008 07:26 Here are my video card specs: EVGA Nvidia 9800 GX2 Nvidia drivers 174.74 ( http://www.nvidia.com/object/winvista_x86_174.74_whql.html ) Here is the problem: Every time I run the official SL client or the RC04 client or even the Nicholaz Eye Candy client, within a few minutes the screen freezes up and/or goes completely black. Windows Vista Ultimate 32 bit has not crashed, because my Winamp is still playing. I"ve already submitted a bug report to Nvidia. Anyone else hear of this or having the same problem ? TIA for your time. Steve _____________________ http://slurl.com/secondlife/Ecstasy/128/129/31 Ecstasy: high quality residential living
Sakura Hullabaloo Avatar Extraordinaire™ Join date: 31 Jan 2007 Posts: 89	04-26-2008 09:11 I'm running Nicholaz's Eye Candy version and haven't crashed once with the those drivers. CPU: Intel Pentium 4 Northwood (3006 MHz) Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 2 (Build 2600) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 7600 GS/AGP/SSE2 Possibly a Vista issue...?
Steve Mahfouz Ecstasy Realty Join date: 1 Oct 2005 Posts: 1,373	04-26-2008 09:20 From: Sakura Hullabaloo I'm running Nicholaz's Eye Candy version and haven't crashed once with the those drivers. CPU: Intel Pentium 4 Northwood (3006 MHz) Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 2 (Build 2600) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 7600 GS/AGP/SSE2 Possibly a Vista issue...? http://jira.secondlife.com/browse/VWR-6839 I reinstalled the drivers using the ones from EVGA. Those seem to work better, but I'm still crashing per the jira issue above. I'll keep working on it. I also put in a bug report to Nvidia. _____________________ http://slurl.com/secondlife/Ecstasy/128/129/31 Ecstasy: high quality residential living
Rebecca Proudhon (TM) Join date: 3 May 2006 Posts: 1,686	04-26-2008 10:47 Look in Control Panel>>>>>>>>Administrative tools>>>>>Event viewer>>>>>Windows logs>>>>>Apps and systems right after this happens and see if it tells you if there was an event Vista has a method of preventing a complete crash and blue screen, but when that happens the screen will go black a few moments or longer, then usually recover but often the program will have crashed. This is a "Timeout Detection and Recovery issue" (TDR) and is probably what is happening to you. It is related to the drivers themselves---although people will blame Vista or Temperature etc. The same problem was happening with the 8800's until Nivida finally came up with drivers that worked. First try uninstalling the driver. Use a driver clean up tool http://www.drivercleaner.net/ Turn off virus scanner and all security temporarily. Tell Windows Update NOT to automatically install and tell you when it has updates to choose. Check to see if Windows Update is trying to give you a old driver again and "hide it" if it shows. This can happen especially on the beta (uncertified) drivers. Download 174.74 drivers to desktop again. run it as administrator. You can read the NZONE forums and see all the people having the same issue, but keep in mind that there will be much contradictions and misinformation and angry people. ATI people have the same problems. ---When the issue was happening on the 8800's for many months, it was the drivers, and SL's ability to run on that card. You may just have to be patient
Micheal Moonlight Registered User Join date: 4 Sep 2005 Posts: 197	04-26-2008 14:40 The official drivers from nvidia and the companies making cards with nvidia's chipsets are buggy, usually outdated and troublesome... your best bet is to find the 174.93 beta drivers and use them instead. (guru3d is a good place to look)
Steve Mahfouz Ecstasy Realty Join date: 1 Oct 2005 Posts: 1,373	04-26-2008 16:30 From: Rebecca Proudhon Look in Control Panel>>>>>>>>Administrative tools>>>>>Event viewer>>>>>Windows logs>>>>>Apps and systems right after this happens and see if it tells you if there was an event Vista has a method of preventing a complete crash and blue screen, but when that happens the screen will go black a few moments or longer, then usually recover but often the program will have crashed. This is a "Timeout Detection and Recovery issue" (TDR) and is probably what is happening to you. It is related to the drivers themselves---although people will blame Vista or Temperature etc. The same problem was happening with the 8800's until Nivida finally came up with drivers that worked. First try uninstalling the driver. Use a driver clean up tool http://www.drivercleaner.net/ Turn off virus scanner and all security temporarily. Tell Windows Update NOT to automatically install and tell you when it has updates to choose. Check to see if Windows Update is trying to give you a old driver again and "hide it" if it shows. This can happen especially on the beta (uncertified) drivers. Download 174.74 drivers to desktop again. run it as administrator. You can read the NZONE forums and see all the people having the same issue, but keep in mind that there will be much contradictions and misinformation and angry people. ATI people have the same problems. ---When the issue was happening on the 8800's for many months, it was the drivers, and SL's ability to run on that card. You may just have to be patient Wow, great post. I've completely uninstalled the 174.74 driver, and downloaded and installed the 174.53 beta ( http://www.nvidia.com/object/winvista_x86_174.53.html ). So far so good, but we'll see Thank you again. on edit: same problem again.. I'll stop posting now unless I find a definite solution. _____________________ http://slurl.com/secondlife/Ecstasy/128/129/31 Ecstasy: high quality residential living
Rebecca Proudhon (TM) Join date: 3 May 2006 Posts: 1,686	04-26-2008 16:45 From: Steve Mahfouz Wow, great post. I've completely uninstalled the 174.74 driver, and downloaded and installed the 174.53 beta ( http://www.nvidia.com/object/winvista_x86_174.53.html ). So far so good, but we'll see Thank you again. on edit: same problem again.. I'll stop posting now unless I find a definite solution. Do you have the Vista Service Pack 1 installed? it contains some hotfixes for the TDR problems and the graphics cards. Only use the sp1 from Windows Update not the huge file containing multiple languages found on their site. I checked again and you are right there is a 174.53 for Vista and for XP...on different links. So see how it goes. EDIT again Well the site takes you to the Vista Driver 174.74---that was why I was confused after reading this post and see you tried the 174.53 which the site now shows as XP only. Best repeat the process, uninstall and clean it and use the 174.74 for vista again. I know how frustrating it can be, because many went through it for some time with the 8800 series cards. this is what happens when you buy the latest and greatest before they really have good drivers...however the issues requiring cleaning it up after the uninstall and those steps still hold true. Also keep checking for Beta drivers when you go to the Nvida driver page. Are you having this problem in any other games/APPS?
Steve Mahfouz Ecstasy Realty Join date: 1 Oct 2005 Posts: 1,373	04-26-2008 21:42 From: Rebecca Proudhon Do you have the Vista Service Pack 1 installed? it contains some hotfixes for the TDR problems and the graphics cards. Only use the sp1 from Windows Update not the huge file containing multiple languages found on their site. I checked again and you are right there is a 174.53 for Vista and for XP...on different links. So see how it goes. EDIT again Well the site takes you to the Vista Driver 174.74---that was why I was confused after reading this post and see you tried the 174.53 which the site now shows as XP only. Best repeat the process, uninstall and clean it and use the 174.74 for vista again. I know how frustrating it can be, because many went through it for some time with the 8800 series cards. this is what happens when you buy the latest and greatest before they really have good drivers...however the issues requiring cleaning it up after the uninstall and those steps still hold true. Also keep checking for Beta drivers when you go to the Nvida driver page. Are you having this problem in any other games/APPS? I've also had the driver crash when surfing the internet. It's definitely a bad combination, Vista and this Nvidia driver. I'm getting the latest copy of XP Pro to run until Microsoft/SL/Nvidia fixes this. UPDATE: found a beta driver on another forum, called 174.93 http://www.xfastest.com/viewthread.php?tid=9359&extra=page%3D1 Did a virus and malware scan, came out clean. So far works perfectly knock on cyber-wood _____________________ http://slurl.com/secondlife/Ecstasy/128/129/31 Ecstasy: high quality residential living
Rebecca Proudhon (TM) Join date: 3 May 2006 Posts: 1,686	04-28-2008 22:57 From: Steve Mahfouz I've also had the driver crash when surfing the internet. It's definitely a bad combination, Vista and this Nvidia driver. I'm getting the latest copy of XP Pro to run until Microsoft/SL/Nvidia fixes this. UPDATE: found a beta driver on another forum, called 174.93 http://www.xfastest.com/viewthread.php?tid=9359&extra=page%3D1 Did a virus and malware scan, came out clean. So far works perfectly knock on cyber-wood Might as well post on the Nvidia NZONE forum about your card and talk to others with your card and also talk to the card manufacturer and do an RMA just in case if it returns
FD Spark Prim & Texture Doodler Join date: 30 Oct 2006 Posts: 4,697	04-29-2008 01:23 I updated yesterday to 169.21 forcewear and I had no problems until today. I figured it was just SL. _____________________ Look for my alt Dagon Xanith on Youtube.com Newest video is Loneliness by Duo Zikr DX's Alts & SL Art Death of Avatar
Ricky Shaftoe Owner, "Rickymations" Join date: 27 May 2005 Posts: 366	05-01-2008 07:50 I'm also using 169.21 forcewear, with an nVidia 8800 Ultra and Vista-64. It worked OK for a month or so, but last night I had two crashes in the old SL client. I then switched to the latest Release Candidate, and my system immediately became unstable. To fix it, I had to reinstall 169.21. My question now is: which SL client is "safest" with Vista-64 and this nVidia card and driver?

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crashing problem with Nvidia driver 174.74