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Taylor Lubezki

Bratty - Neko

Join date: 12 Aug 2007

Posts: 498

11-03-2008 12:40

CROSS BORDER FEE SECOND LIFE.COM 1 800 8606990 GB

Anyone know what this is? it showed up on my bank statement..

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Ciaran Laval

Mostly Harmless

Join date: 11 Mar 2007

Posts: 7,951

11-03-2008 12:44

Sounds like a foreign transaction charge, your bank will have charged this.

Taylor Lubezki

Bratty - Neko

Join date: 12 Aug 2007

Posts: 498

11-03-2008 12:45

From: Ciaran Laval

Sounds like a foreign transaction charge, your bank will have charged this.

But for what?

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Raudf Fox

(ra-ow-th)

Join date: 25 Feb 2005

Posts: 5,119

11-03-2008 12:55

Because they have your account being billed by the wrong bank. Sometimes, instead of an charge coming from their US branch, it comes from their UK branch. Give them a call and see what can be done to prevent future charges.

This is the charge a bank makes to change from one currency to another.

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Taylor Lubezki

Bratty - Neko

Join date: 12 Aug 2007

Posts: 498

11-03-2008 13:02

It's odd since I haven't purchased anything at all.. What are they charging for? I can see if I purchase L's or something but I haven't

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Porky Gorky

Temperamentalalistical

Join date: 25 May 2004

Posts: 1,414

11-03-2008 13:15

The GB would signify Great Britain although seems odd as you are in the US so no currency exchange would be required.

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Taylor Lubezki

Bratty - Neko

Join date: 12 Aug 2007

Posts: 498

11-03-2008 13:16

From: Porky Gorky

The GB would signify Great Britain although seems odd as you are in the US so no currency exchange would be required.

So someone could be using my CC?

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Brenda Connolly

Un United Avatar

Join date: 10 Jan 2007

Posts: 25,000

11-03-2008 13:20

Have you paid tier or Premium fees recently. If so that could be it. When LL moved it's billing opersation to the UK, some US banks are charging the foreign transaction fee.

Taylor Lubezki

Bratty - Neko

Join date: 12 Aug 2007

Posts: 498

11-03-2008 13:22

From: Brenda Connolly

Have you paid tier or Premium fees recently. If so that could be it. When LL moved it's billing opersation to the UK, some US banks are charging the foreign transaction fee.

Haven't paid any fee's in over a year.... That's why I'm so puzzled

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Porky Gorky

Temperamentalalistical

Join date: 25 May 2004

Posts: 1,414

11-03-2008 13:24

From: Taylor Lubezki

So someone could be using my CC?

If you havn't paid any charges to LL in over a year then what possible reason could there be for a transaction fee? I would have alarm bells ringing and red flags flapping. Check your account and call your bank just to be sure.

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Brenda Connolly

Un United Avatar

Join date: 10 Jan 2007

Posts: 25,000

11-03-2008 13:27

From: Porky Gorky

If you havn't paid any charges to LL in over a year then what possible reason could there be for a transaction fee? I would have alarm bells ringing and red flags flapping. Check your account and call your bank just to be sure.

I'd definitely call the bank, and LL.

Raudf Fox

(ra-ow-th)

Join date: 25 Feb 2005

Posts: 5,119

11-03-2008 15:02

Oh, yes. If you haven't done anything that should trigger any sort of payment, definitely call the bank.

Add: If you are stuck going through the UK bank, instead of the US bank that LL uses, delete your payment info and re-enter it. That is *supposed* to make it work properly.

_____________________

DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176

Want more attachment points for your avatar's wearing pleasure? Then please vote for

https://jira.secondlife.com/browse/VWR-1065?

Ralektra Breda

Template Painter

Join date: 7 Apr 2008

Posts: 1,875

11-03-2008 15:28

From: Taylor Lubezki

CROSS BORDER FEE SECOND LIFE.COM 1 800 8606990 GB

Anyone know what this is? it showed up on my bank statement..

The number is a phone number. You should be able to get all the information about the transaction, and if there is a mistake in SL billing they can fix it and refund you.

_____________________

Mainstore: http://slurl.com/secondlife/Phantasm/51/164/501
http://rbzdesign.blogspot.com/
I'm not a designer IRL, but I RP one on SL!

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Odd Charge

Odd Charge
Taylor Lubezki Bratty - Neko Join date: 12 Aug 2007 Posts: 498	11-03-2008 12:40 CROSS BORDER FEE SECOND LIFE.COM 1 800 8606990 GB Anyone know what this is? it showed up on my bank statement.. _____________________ Ova Hauled "Ova Haul your Second Life" Ova Hauled
Ciaran Laval Mostly Harmless Join date: 11 Mar 2007 Posts: 7,951	11-03-2008 12:44 Sounds like a foreign transaction charge, your bank will have charged this.
Taylor Lubezki Bratty - Neko Join date: 12 Aug 2007 Posts: 498	11-03-2008 12:45 From: Ciaran Laval Sounds like a foreign transaction charge, your bank will have charged this. But for what? _____________________ Ova Hauled "Ova Haul your Second Life" Ova Hauled
Raudf Fox (ra-ow-th) Join date: 25 Feb 2005 Posts: 5,119	11-03-2008 12:55 Because they have your account being billed by the wrong bank. Sometimes, instead of an charge coming from their US branch, it comes from their UK branch. Give them a call and see what can be done to prevent future charges. This is the charge a bank makes to change from one currency to another. _____________________ DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176 Want more attachment points for your avatar's wearing pleasure? Then please vote for https://jira.secondlife.com/browse/VWR-1065?
Taylor Lubezki Bratty - Neko Join date: 12 Aug 2007 Posts: 498	11-03-2008 13:02 It's odd since I haven't purchased anything at all.. What are they charging for? I can see if I purchase L's or something but I haven't _____________________ Ova Hauled "Ova Haul your Second Life" Ova Hauled
Porky Gorky Temperamentalalistical Join date: 25 May 2004 Posts: 1,414	11-03-2008 13:15 The GB would signify Great Britain although seems odd as you are in the US so no currency exchange would be required. _____________________
Taylor Lubezki Bratty - Neko Join date: 12 Aug 2007 Posts: 498	11-03-2008 13:16 From: Porky Gorky The GB would signify Great Britain although seems odd as you are in the US so no currency exchange would be required. So someone could be using my CC? _____________________ Ova Hauled "Ova Haul your Second Life" Ova Hauled
Brenda Connolly Un United Avatar Join date: 10 Jan 2007 Posts: 25,000	11-03-2008 13:20 Have you paid tier or Premium fees recently. If so that could be it. When LL moved it's billing opersation to the UK, some US banks are charging the foreign transaction fee.
Taylor Lubezki Bratty - Neko Join date: 12 Aug 2007 Posts: 498	11-03-2008 13:22 From: Brenda Connolly Have you paid tier or Premium fees recently. If so that could be it. When LL moved it's billing opersation to the UK, some US banks are charging the foreign transaction fee. Haven't paid any fee's in over a year.... That's why I'm so puzzled _____________________ Ova Hauled "Ova Haul your Second Life" Ova Hauled
Porky Gorky Temperamentalalistical Join date: 25 May 2004 Posts: 1,414	11-03-2008 13:24 From: Taylor Lubezki So someone could be using my CC? If you havn't paid any charges to LL in over a year then what possible reason could there be for a transaction fee? I would have alarm bells ringing and red flags flapping. Check your account and call your bank just to be sure. _____________________
Brenda Connolly Un United Avatar Join date: 10 Jan 2007 Posts: 25,000	11-03-2008 13:27 From: Porky Gorky If you havn't paid any charges to LL in over a year then what possible reason could there be for a transaction fee? I would have alarm bells ringing and red flags flapping. Check your account and call your bank just to be sure. I'd definitely call the bank, and LL.
Raudf Fox (ra-ow-th) Join date: 25 Feb 2005 Posts: 5,119	11-03-2008 15:02 Oh, yes. If you haven't done anything that should trigger any sort of payment, definitely call the bank. Add: If you are stuck going through the UK bank, instead of the US bank that LL uses, delete your payment info and re-enter it. That is supposed to make it work properly. _____________________ DiamonX Studios, the place of the Victorian Times series of gowns and dresses - Located at http://slurl.com/secondlife/Fushida/224/176 Want more attachment points for your avatar's wearing pleasure? Then please vote for https://jira.secondlife.com/browse/VWR-1065?
Ralektra Breda Template Painter Join date: 7 Apr 2008 Posts: 1,875	11-03-2008 15:28 From: Taylor Lubezki CROSS BORDER FEE SECOND LIFE.COM 1 800 8606990 GB Anyone know what this is? it showed up on my bank statement.. The number is a phone number. You should be able to get all the information about the transaction, and if there is a mistake in SL billing they can fix it and refund you. _____________________ Mainstore: http://slurl.com/secondlife/Phantasm/51/164/501 http://rbzdesign.blogspot.com/ I'm not a designer IRL, but I RP one on SL!