Second Life Forums Archive - windows 7 issue

Asuran Alter

Registered User

Join date: 22 Sep 2008

Posts: 10

05-07-2009 14:27

I've just installed Windows 7 and have tried getting onto Second Life however while SL loads up it fails, it gets upto the handshake part then comes up with a message saying

we're having trouble connecting. There may be a problem with your internet connection or the second life servers

I have tried the second life viewer 1.22.11.113941 and also the Release Candidate Viewer 1-23-1-119104, both come up with same message. Anyone know what the problem is and how to fix it? I didn't have a problem on XP and don't want to downgrade just because of 1 program.

Milla Janick

Empress Of The Universe

Join date: 2 Jan 2008

Posts: 3,075

05-07-2009 14:53

The Windows 7 firewall may be blocking SL. Turn it off and see if you can connect.

If you can't, sorry, I'm not sure what else it could be.

If you can connect, and want to continue using the Windows Firewall, you'll need to go to the SL support site and look up what ports to open for SL.

_____________________

http://www.avatarsunited.com/avatars/milla-janick
All those moments will be lost in time... like tears in rain...

Asuran Alter

Registered User

Join date: 22 Sep 2008

Posts: 10

05-07-2009 14:59

I don't use windows firewall, I don't know whats up with the thing since SL seems to work for other windows 7 users that I have seen.

Imnotgoing Sideways

Can't outlaw cute! =^-^=

Join date: 17 Nov 2007

Posts: 4,694

05-07-2009 15:03

32 or 64 bit version? Graphics card? Drivers? (^_^)

I ran Win7x64RC last night with the Nvidia Forceware drivers and zero issues with LL's and Boy Lane's clients. Actually, I saw double my prior FPS from running in 32Bit XP. (^_^)y

_____________________

Somewhere in this world; there is someone having some good clean fun doing the one thing you hate the most. (^_^)y

http://slurl.com/secondlife/Ferguson/54/237/94

Asuran Alter

Registered User

Join date: 22 Sep 2008

Posts: 10

05-07-2009 15:43

I found that the problem was my F-Secure firewall, I disabled it and got onto SL, now I have added a rule which allows any IP traffic, I'm kind of worried about this as I think this has left my computer open to viuses and such. Am I correct in assuming this? Also anyone know how to setup F-Secure to allow Second life without doing what I have done?

windows 7 issue
Asuran Alter Registered User Join date: 22 Sep 2008 Posts: 10	05-07-2009 14:27 I've just installed Windows 7 and have tried getting onto Second Life however while SL loads up it fails, it gets upto the handshake part then comes up with a message saying we're having trouble connecting. There may be a problem with your internet connection or the second life servers I have tried the second life viewer 1.22.11.113941 and also the Release Candidate Viewer 1-23-1-119104, both come up with same message. Anyone know what the problem is and how to fix it? I didn't have a problem on XP and don't want to downgrade just because of 1 program.
Milla Janick Empress Of The Universe Join date: 2 Jan 2008 Posts: 3,075	05-07-2009 14:53 The Windows 7 firewall may be blocking SL. Turn it off and see if you can connect. If you can't, sorry, I'm not sure what else it could be. If you can connect, and want to continue using the Windows Firewall, you'll need to go to the SL support site and look up what ports to open for SL. _____________________ http://www.avatarsunited.com/avatars/milla-janick All those moments will be lost in time... like tears in rain...
Asuran Alter Registered User Join date: 22 Sep 2008 Posts: 10	05-07-2009 14:59 I don't use windows firewall, I don't know whats up with the thing since SL seems to work for other windows 7 users that I have seen.
Imnotgoing Sideways Can't outlaw cute! =^-^= Join date: 17 Nov 2007 Posts: 4,694	05-07-2009 15:03 32 or 64 bit version? Graphics card? Drivers? (^_^) I ran Win7x64RC last night with the Nvidia Forceware drivers and zero issues with LL's and Boy Lane's clients. Actually, I saw double my prior FPS from running in 32Bit XP. (^_^)y _____________________ Somewhere in this world; there is someone having some good clean fun doing the one thing you hate the most. (^_^)y http://slurl.com/secondlife/Ferguson/54/237/94
Asuran Alter Registered User Join date: 22 Sep 2008 Posts: 10	05-07-2009 15:43 I found that the problem was my F-Secure firewall, I disabled it and got onto SL, now I have added a rule which allows any IP traffic, I'm kind of worried about this as I think this has left my computer open to viuses and such. Am I correct in assuming this? Also anyone know how to setup F-Secure to allow Second life without doing what I have done?

Welcome to the Second Life Forums Archive

windows 7 issue