hello
I have issues trying to verify my account
does anyone an email for support? thanks
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age verify problems |
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IrevA Zepp
Registered User
Join date: 28 Jun 2009
Posts: 2
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06-28-2009 22:44
hello
I have issues trying to verify my account does anyone an email for support? thanks |
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
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06-28-2009 22:59
There's a link to the support site at the top of this page. When you get there, click the button to submit a ticket.
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Void Singer
Int vSelf = Sing(void);
Join date: 24 Sep 2005
Posts: 6,973
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06-29-2009 00:15
or just use michael jacksons identity to verify....
what!? I'm just saying... _____________________
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
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06-29-2009 05:10
There's a bug on the web page, sometimes even the king of pop can't get verified.
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Morgaine Alter
dreamer
Join date: 10 Jan 2008
Posts: 1,204
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06-29-2009 06:42
Never works for me on FireFox, try Explorer if you haven't. Also, try it w/different types, SS# or Drivers License. Its back fired on me and I just try again and it goes through. Especially if you are married try maiden name and then married name. There is something to that.
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Pussycat Catnap
Sex Kitten
Join date: 15 Jun 2009
Posts: 1,131
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06-29-2009 10:57
Foe me, on the alt that fails, it keeps saying verified, but then when I go back to the same page, it still wants me to do it...
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
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06-29-2009 11:01
Foe me, on the alt that fails, it keeps saying verified, but then when I go back to the same page, it still wants me to do it... That's the bug I was talking about: http://jira.secondlife.com/browse/WEB-1153 _____________________
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Pussycat Catnap
Sex Kitten
Join date: 15 Jun 2009
Posts: 1,131
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06-29-2009 18:25
I'm seeing more and more parcels put up adult-verify ban lines now...
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Pussycat Catnap
Sex Kitten
Join date: 15 Jun 2009
Posts: 1,131
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06-30-2009 08:17
I'm starting to wonder if this is connected to being premium or not.
Is there anyone with a premium account who -CANNOT- verify? From a post I made on SLU, here's how it seems to work: If you are in Zindra, and set your parcel to any rating, visitors must be: 1. Payment info on file If, no matter where you are, you classify your parcel as "Adult-verify", visitors needs to be BOTH: 1. Payment info on file 2. Adult-verified If you are anywhere else and set your parcel to PioF, visitors must be: 1. Payment info on file The problem is that 'Adult-verified' fails to work for a lot of people. - I am not sure if this is linked to being a premium account or not. I was able to verify my premium account on the first try. But my alt has tried everyday since Saturday, maybe 10+ times per day, and it says success every time - but keeps taking me back to the verify form. _____________________
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
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06-30-2009 08:27
I'm starting to wonder if this is connected to being premium or not. Is there anyone with a premium account who -CANNOT- verify? I have two premium accounts, one I can age verify, one I cannot. _____________________
![]() http://www.avatarsunited.com/avatars/milla-janick All those moments will be lost in time... like tears in rain... |