Connection Problems
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Animus Macarthur
Fighting Pants Everywhere
Join date: 13 Dec 2008
Posts: 6
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12-13-2008 13:36
Hi folks, I'm new. Durr. Wanted to try this whole doohickey out, but twould appear connection is impossible, or some such. When I click the login button it goes through the whole song and dance, til coming upon the region handshake, and then telling me  I wondered if it was my firewall, because that popped up the first time wondering about letting the program through, naturally I clicked unblock, and the thing almost immediately gave me the above message. Turned it off altogether, and no dice. I haven't a clue why it isn't working. Halp? |
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Animus Macarthur
Fighting Pants Everywhere
Join date: 13 Dec 2008
Posts: 6
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12-13-2008 14:26
...please?
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LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
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12-13-2008 14:28
You might try the Technical Issues forum: /111/1.htmlSorry, I have no clue.
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
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12-13-2008 17:31
Try logging in to a different region - might help.
On Preferences - General - tick "Show Login location on starter screen" or words to that effect. Try logging in to Mohrr or Bodega.
Preferences are under Edit on the login page.
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
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12-13-2008 17:54
Does anyone think a tracert to login.agni.lindenlab.com would be useful at this point?
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Skell Dagger
Smitten
Join date: 26 Jun 2007
Posts: 1,885
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12-13-2008 17:58
From: Osprey Therian Does anyone think a tracert to login.agni.lindenlab.com would be useful at this point? I get an average of 182ms with that. Considering that for much of tonight the SL lag meter has been running in excess of 600ms and dropping over 10% of packets (and this is getting to be a frequent problem now) *something* is wrong, somewhere. There have been network problems in SL for a couple of weeks now, and getting worse.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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12-13-2008 18:05
Can't hurt to try turning off computer, router, modem, etc. for a few minutes. SL does have connection problems on it's end from time to time. Ports need to be opened and enabled properly. Second Life needs to connect to ports 443/TCP, 12035/UDP, 12036/UDP, 12043/TCP, and 13000-13050/UDP. You might try running tracert from the command window, or using a program called winmtr. You can find directions on this by going to the knowledge base and searching for tracert. You might be able to get to the knowledge base at http://support.secondlife.com/ics/support/default.asp?deptID=4417 . SL makes it hard to give links to its help information in the knowledge base. I just copied the info from the knowledge base to the wiki, the wiki copy is at https://wiki.secondlife.com/wiki/Packet_Loss .
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Animus Macarthur
Fighting Pants Everywhere
Join date: 13 Dec 2008
Posts: 6
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12-13-2008 18:14
Checked the firewall, and added all the Second Life exe. I could find to the exceptions list, but no luck, so I turned it off, but still no.
I did try a couple regions before, and tried your suggestions just now, Therian, but nothin. Turning off the router and computer hasn't done anything for me, either. What about my location, does that relate to the region I should be logging into?
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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12-13-2008 18:26
The part about enabling ports properly is done in your router settings, at least it is on my system.
Have you run a tracert or tried the winmtr program?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
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http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan
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Osprey Therian
I want capslocklock
Join date: 6 Jul 2004
Posts: 5,049
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12-13-2008 18:30
You can try logging into a quiet sim like Mohrr by writing "Mohrr" in the text box accessed by ticking the "Show location on start screen" box.
My thought was just that the sim you were logging into might've been having its own difficulties.
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Animus Macarthur
Fighting Pants Everywhere
Join date: 13 Dec 2008
Posts: 6
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12-13-2008 18:39
OK, I just tried the winmtr program, and according to the wiki, the problem's on my side. The first host has 0 loss, but the second hostname is completely unresponsive. I'm not sure how to enable port settings on my router, or if I even can (the phone service, router/internet and cable all come with my room), so this is probably what's fracking me over?
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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12-13-2008 18:44
Dorm room?
If it's a dorm room you might be able to get the school to open ports as needed, or you might be out of luck.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
-
http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan
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Animus Macarthur
Fighting Pants Everywhere
Join date: 13 Dec 2008
Posts: 6
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12-13-2008 18:54
Maybe, but it's so late right now, like, 7:45. Unless you know anything about Cisco IP 7911 phones. Maybe there's something there I can fiddle with before I pass out.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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12-14-2008 09:51
This information was removed by another resident. You can now find it at http://suezannecbaskerville.wordpress.com/second-life-packet-loss-from-the-sl-kb , which will at some point become findable in Google, etc., and doesn't require you to be logged in to read or use tricks to make a link that actually takes you to the page you want to see.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
-
http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan
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Rhaorth Antonelli
Registered User
Join date: 15 Apr 2006
Posts: 7,425
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12-14-2008 12:17
anyone else having problems loading the main page of the website?
It keeps bouncing me to the status page which has nothing new on it
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Princess Ivory
SL is my First Life
Join date: 17 Jan 2007
Posts: 720
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Me Too
12-14-2008 14:01
From: Animus Macarthur Hi folks, I'm new. Durr. Wanted to try this whole doohickey out, but twould appear connection is impossible, or some such. When I click the login button it goes through the whole song and dance, til coming upon the region handshake, and then telling me I wondered if it was my firewall, because that popped up the first time wondering about letting the program through, naturally I clicked unblock, and the thing almost immediately gave me the above message. Turned it off altogether, and no dice. I haven't a clue why it isn't working. Halp? I am getting this exact same error screen. Have tried different alts. Have tried different locations. Have tried more than on version of the Nicholaz viewer. Help?
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Princess Ivory
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