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Cant get Lindens

Bec Sadofsky
Yup it's Iowa
Join date: 8 Jan 2008
Posts: 535
01-31-2008 10:53
What am I going to do? I keep trying to buy Lindens like I usually do. But it keeps telling me:

We are unable to complete your request.
• Could not charge account.
• The system encountered an error while processing your order, please try again.


I checked and even er put my card number and info in again. Tried ti so many times teh card company called me to tell me lol. I assured them it was me.

Any ideas?

Bec
Yosef Okelly
Mostly Harmless
Join date: 26 Aug 2007
Posts: 2,692
01-31-2008 11:00
I had the same problem yesterday. It is part of the 503 erros the site has been getting.

I finally got them on line on this website. Just go to Secondlife.com and hit the big "Buy Lindens" button at the top of the page.

Once you get past all the 503 errors, the money shows up in game withion seconds.
Bec Sadofsky
Yup it's Iowa
Join date: 8 Jan 2008
Posts: 535
01-31-2008 11:04
WAHOOOOOOOOOOOOOO

It worked that time WAHOOOOOOOO

Thank you thank you. Hope my card company dont call me again lol.

Bec
Allegria Kanto
Trailing clouds of glory
Join date: 28 Nov 2007
Posts: 1,004
01-31-2008 11:10
I had the same problem yesterday. Even on the website, it took multiple tries, and a LOOOONNNGGG time to finally complete the purchase.

Lindens, never stand between a woman and her shopping! GRRRR!

Seriously, if I were a merchant, I'd be really annoyed by this problem. Lot's of us just buy Lindens to shop with, and if we're not able to do so, there goes the sale....
Cunundrum Alcott
A Sardonic Pessimist
Join date: 15 Jan 2007
Posts: 773
01-31-2008 11:14
I had that problem, and problem buying land, it gets a little unnerving when your talking about 40k.
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Zed Kiergarten
Registered User
Join date: 19 Jan 2008
Posts: 138
01-31-2008 11:25
LL has to be losing potential business with these interruptions.

I know I'm second guessing much continued involvement in SL due to the duration of these outages. Its not a good first impression for me, but I'm willing to overlook it for now due to the fact that I'm new and SL has been around for a while.

If it continues much longer though...
Eben Slade
If the wind stops, row!
Join date: 17 May 2007
Posts: 146
01-31-2008 11:32
I had this exact same problem, and submitted a support ticket on it. Stan Linden responded fairly quickly and advised me to delete my credit card information and re-enter it. I did, and it worked like a charm.
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Cunundrum Alcott
A Sardonic Pessimist
Join date: 15 Jan 2007
Posts: 773
01-31-2008 11:46
From: Eben Slade
I had this exact same problem, and submitted a support ticket on it. Stan Linden responded fairly quickly and advised me to delete my credit card information and re-enter it. I did, and it worked like a charm.


Wow, great tip! I never thought of that.
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Shauna Daviau
clearly has issues
Join date: 12 Sep 2007
Posts: 92
01-31-2008 11:50
They are working on a problem for me right now. Twice on the 29th I tried to buy linden and to no avail. Today i check my bank account and it has indeed been debited both times. I've asked them to either credit the L i was charged for or to refund the money.
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I used to lose my temper in arguments, until someone told me, "Cooler heads prevail." Thus began my collection in the basement freezer. -- John H. Crocker
Cunundrum Alcott
A Sardonic Pessimist
Join date: 15 Jan 2007
Posts: 773
01-31-2008 12:05
From: Shauna Daviau
They are working on a problem for me right now. Twice on the 29th I tried to buy linden and to no avail. Today i check my bank account and it has indeed been debited both times. I've asked them to either credit the L i was charged for or to refund the money.


I had that happen, they could not credit my cc but they did credit my account.
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