Disabled ???

Could someone please let me know what the support contact number is for a non usa citizen , I am in Australia .... i tried calling the number availbale but it doesnt seem to be in operation. My main avi who has been in sl for almost 2 years has been disabled with no form of emails as to why . Maybe this is happening to others as well at the present. Luckly i have my little alt to be able to come into this forum....appreciate if anyone can help me to sort out my situation......

Make sure your credit card is being divested of fund correctly.
Also keep calling Linden BUT remember it is 2.05 their time. Try at 9 am THEIR time. I did and it worked.

I have Phil's cell phone number, and I hear he's a light sleeper. I'll give him a ring for you.

brb

Have you tried ..................703-286-6277
its non free call. But you can see if they are there.

Best Of Luck

Usagi

My alts account was suddenly disabled too. It turned out I just had to reenter the credit card info, then it worked again. Have you checked your billing-page?

It is probably best to go to the support portal and fill out a -special- ticket. https://secure-web20.secondlife.com/community/support.php Try to log in, it will fail, go back to the portal page, click the link that says to log in under the name you tried to log in with, fill out a ticket (with the special drop down option in the menu for free accounts), use the option that says something like 'my account was disabled and i don't know why'. Give them the email associated with the account that was used upon registration. (hopefully its active). Then wait about a day or two. They will contact you and ask you some questions about the account in order to release it to you.

I am in Cape Town, South Africa, and used Skype to call the tollfree number, got answerd immediatly and the account reactivated on the spot. Just make sure it's in the correct time zone

did you buy lindens from ebay? or some other source lately- other than LL? OR have you had a huge amount of lindens transferred into your account some other way...have there been any Abuse reports filed against you for some reason? I cant think of any oter reason why your account would be disabled apart from the credit card thing being updated (but mine doesnt get disabled when that happens i just cant buy lindens until i update it)

Hope you get this sorted out

Love Fai x

That's a Virginia number, what are they doing in Virginia?

I did not know that! Your joking right! I have no idea what they doing over there.....

703 is one of the long distance numbers for Virginia. Used to be all Virginia, but there are some "new" Virginia long-distance numbers, so I think that is just Northern Virginia now. New numbers due to population increase/phone numbers needed.

Let me check to see if i wrote it write..................Well they say its a non toll free number .......but the number is correct. Maybe its a 3rd party CS portal support that LLABS is now and has been using.

wonder if they have the same 503 when they try to open their applications to solve problems...

"I am sorry sir/mam but according to our systems you are 503 and not Usagi Musashi" lolz

Northern Virginia has a high-tech computer area somewhere . . . um . . in Northern Virginia. AOL had its headquarters in Northern Virginia. This was before it bought or was bought by or ate Time Warner (I think it was Time Warner). Not sure if they still have a presence in Northern Virginia. Computers/high tech in Northern Virginia. Tobacco in central Virginia. Navy, and shipbuilding in South-eastern (Hampton Roads, Norfolk) region.

HAHHAHAhahhahahahHHAH..............OMG thats too funny But Wow you might be right

It could be a small human resource company that llabs is using services. To relay CS reports 24 hours 7 days a week. As I recall this number been around for awhile.....