just found this out
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Rose34 Singer
Registered User
Join date: 13 Sep 2005
Posts: 19
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10-22-2007 12:03
Ok I got this message from lindens stating that they reset my credit card because for some reason every month there seems to be a problem with them billing it well they stated in this email that there billing from england now I thought sl was in the us does that mean we will be charged more with it going to england I always thought the us dollar is worth more over there anyways must be a way for them to make money off charging our credit cards. Does anyone know when they started this billing from england this was the first that I heard of this thought they were based in CA
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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10-22-2007 12:10
Billing issues started occuring frequently mid-November last year (lost payment info, trouble getting payment info entered, etc) so that could be the time they started moving things around.
Looking at my credit card statements, the description changed from April to May of this year.
You might be charged a "foreign transaction fee" for paying tier or buying L$ but in that case it's your bank that's adding the charge and not LL.
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Ava Glasgow
Hippie surfer chick
Join date: 27 Jan 2007
Posts: 2,172
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10-22-2007 13:13
From: Kitty Barnett You might be charged a "foreign transaction fee" for paying tier or buying L$ but in that case it's your bank that's adding the charge and not LL. Just confirming this. The card I normally use for SL does not charge this foreign transaction fee, but I had to use a different one recently, and that one did add in the extra fees. |
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Jessica Elytis
Goddess
Join date: 7 Oct 2005
Posts: 1,783
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10-22-2007 13:41
I had an issue with my bank when LL moved thier bank to the UK. Due to all the piss-poor planning (if any) and implementation that LL showed during this move, my bank flagged their payments as "Fraudulant" and thereby stoped all payments to any and all accounts dealing with LL.
Thankfully my bank is run by people with intelligence, so they sent me a letter, as well as phoned me to inform me of the situation. A brief trip down to the bank, a few electronic queries, and a signature from me, had my payments flowing to LL again.
Talk with your bank. They may be flagging LL the same way mine did and it might be able to be straighted out easy.
Note: That my CC is through my bank, not another agency, so there was no 3rd party involvement. Such involvement may complicate things a bit more.
Good luck.
~Jessy
_____________________
When your friend does somethign stupid: From: Aldo Stern Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.
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Nina Stepford
was lied to by LL
Join date: 26 Mar 2007
Posts: 3,373
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10-22-2007 18:59
feel free to copy and paste as needed: ...................... ,,,,,,,,,,,,,,,,,,,,,, ??????????????? !!!!!!!!!!!!!!!!!!!!!! From: Rose34 Singer Ok I got this message from lindens stating that they reset my credit card because for some reason every month there seems to be a problem with them billing it well they stated in this email that there billing from england now I thought sl was in the us does that mean we will be charged more with it going to england I always thought the us dollar is worth more over there anyways must be a way for them to make money off charging our credit cards. Does anyone know when they started this billing from england this was the first that I heard of this thought they were based in CA |
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Giz Ihnen
Registered User
Join date: 1 Mar 2007
Posts: 69
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10-22-2007 20:56
From: Jessica Elytis I had an issue with my bank when LL moved thier bank to the UK. Due to all the piss-poor planning (if any) and implementation that LL showed during this move, my bank flagged their payments as "Fraudulant" and thereby stoped all payments to any and all accounts dealing with LL. I ran into a similar problem where my bank put a hold on ALL my accounts, not just the one used for LL billing. I received numerous phone calls stating they believed my account was compromised and may be being used for fraudulent activity stating I was showing as making purchases in England? Knowing I'm not in England, they flagged the account and put them all on hold. Now this was not just the account that my Linden payments were being paid from, but all my accounts with that bank. Needless to say... this was a HUGE problem as I had access to NONE of my money. Like Jessy, taking a trip to my bank branch, verifying my ID, blah blah...it was fixed in 2 days. They showed me transaction histories. Some payments said Linden Labs..others showed as Second Life something. It was all an inconvenience, but I'm happy my bank was so on top of things to protect my account. No problems now when they see LL or SL on transactions and no foreign transaction fee, as the parent company is based in CA. |
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Chas Connolly
Registered User
Join date: 24 Jan 2007
Posts: 1,433
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10-22-2007 23:42
From: Nina Stepford feel free to copy and paste as needed:
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???????????????
!!!!!!!!!!!!!!!!!!!!!! Lol, that was one hell of a first sentence  |
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Imogen Saltair
Registered User
Join date: 29 Nov 2006
Posts: 682
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10-23-2007 01:22
From: Nina Stepford feel free to copy and paste as needed:
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,,,,,,,,,,,,,,,,,,,,,,
???????????????
!!!!!!!!!!!!!!!!!!!!!! /me takes a few !!! because she is in that sort of mood today Thanks Nina! imogen |
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Conifer Dada
Hiya m'dooks!
Join date: 6 Oct 2006
Posts: 3,716
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10-23-2007 06:28
My payment gets blocked by my credit card co. almost every month, meaning I have to contact them to authorise payment, even though I've told them payments to LL are OK.
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