Second Life Forums Archive - Inventory losses

Svar Beckersted

Registered User

Join date: 14 Apr 2006

Posts: 783

03-17-2008 17:09

Is SL experiencing massive inventory losses again? My GF has just lost thousands of items from multiple folders. Most of the folders are ok but some folders that held lots of purchased prims are now just empty.

Talon DeCuir

Angel

Join date: 19 May 2007

Posts: 350

03-17-2008 17:41

Has she tried to clear cache and relog?

Qie Niangao

Coin-operated

Join date: 24 May 2006

Posts: 7,138

03-17-2008 17:42

Anything can happen, but I haven't heard of this happening so much recently. Maybe, before sending in a support ticket, would be worth clearing cache to make sure the stuff isn't just "hiding" (unless that's already been tried).

LittleMe Jewell

...........

Join date: 8 Oct 2007

Posts: 11,319

03-17-2008 17:49

Also, stuff may just not be fully loaded yet. Enter a word at the top of the inventory window -- 'worn' or whatever -- and then watch the number of inventory items display. When it finally stops increasing then inventory is fully loaded. I have had some days/sims where it loads really really really slow -- like a crawl. Until it is fully loaded, some items are just not going to show to you.

_____________________

♥♥♥
-Lil

Why do you sit there looking like an envelope without any address on it?
~Mark Twain~

Optimism is denial, so face the facts and move on.
♥♥♥
Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22
.
http://www.flickr.com/photos/littleme_jewell

Damien Walworth

Neko boy

Join date: 10 Nov 2007

Posts: 181

03-17-2008 19:05

Haven't noticed the inventory problem today, thank goodness, but SL is definitely borked. I tried buying some things in a shop - the request "timed out" because the "system could not process my request", but then five minutes later it made the payment anyway, but didn't deliver the goods.

Fortunately, the creator was online and refunded my money. I then went to a different sim where he had the same stuff - same problem.

And there have been *loads* of IMs today on various groups I'm on because people can't get animated attachments to work.

Also, I crashed and couldn't relog for ten minutes - and that also happened to several other of my friends tonight.

Sadly, LL are taking the usual approach of thinking if they don't bother announcing it as an issue on the blog, we won't realise it's happened

_____________________

,,,=^.^=,,,

mAlice Mauvaise

Registered User

Join date: 9 Sep 2006

Posts: 10

03-17-2008 19:15

I had a bad crash today & after logging back in I was missing several thousand in inventory, and my entire snapshots folder was empty. The inventory didn't show up by trying to force a search or anything like that--but the usual clearing cache & relogging led to everything reappearing.

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

03-17-2008 19:18

From: Damien Walworth

I tried buying some things in a shop - the request "timed out" because the "system could not process my request", but then five minutes later it made the payment anyway, but didn't deliver the goods.

They mentioned an issue with transactions earlier today, but it was supposedly 'Resolved' about 4 hours ago.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Svar Beckersted

Registered User

Join date: 14 Apr 2006

Posts: 783

03-17-2008 19:19

TY for your replys after multiple cache clearings and reloggings she got everything back.

Miles Beck

MilesBeck.com

Join date: 20 Mar 2007

Posts: 537

03-17-2008 20:11

From: Svar Beckersted

TY for your replys after multiple cache clearings and reloggings she got everything back.

Very glad to hear that, Svar. Thanks for updating.

Speaking of odd things happening today, on FairChang Balboa, every parcel I checked had approximately 3/4 of the prims "Selected/sat upon." For my parcel, that was almost 300 prims. I've never seen more than 5 on my parcel before. Considering that these items are often lost with no chance for recovery, it caused some concern. Fortunately, a sim restart fixed it.

Miles Beck

MilesBeck.com

Join date: 20 Mar 2007

Posts: 537

03-17-2008 20:18

From: Ann Launay

They mentioned an issue with transactions earlier today, but it was supposedly 'Resolved' about 4 hours ago.

Supposedly...

"Update 7:28 PM PST Logins may also be affected. If you are having difficulty with login, please attempt to login to a different region.

We have several reports of stale transactions. Do not conduct transactions at this time, which includes transfer of inventory or L$. We are working to determine the cause and will work to remedy this as soon as possible."

Inventory losses
Svar Beckersted Registered User Join date: 14 Apr 2006 Posts: 783	03-17-2008 17:09 Is SL experiencing massive inventory losses again? My GF has just lost thousands of items from multiple folders. Most of the folders are ok but some folders that held lots of purchased prims are now just empty.
Talon DeCuir Angel Join date: 19 May 2007 Posts: 350	03-17-2008 17:41 Has she tried to clear cache and relog?
Qie Niangao Coin-operated Join date: 24 May 2006 Posts: 7,138	03-17-2008 17:42 Anything can happen, but I haven't heard of this happening so much recently. Maybe, before sending in a support ticket, would be worth clearing cache to make sure the stuff isn't just "hiding" (unless that's already been tried).
LittleMe Jewell ........... Join date: 8 Oct 2007 Posts: 11,319	03-17-2008 17:49 Also, stuff may just not be fully loaded yet. Enter a word at the top of the inventory window -- 'worn' or whatever -- and then watch the number of inventory items display. When it finally stops increasing then inventory is fully loaded. I have had some days/sims where it loads really really really slow -- like a crawl. Until it is fully loaded, some items are just not going to show to you. _____________________ ♥♥♥ -Lil Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
Damien Walworth Neko boy Join date: 10 Nov 2007 Posts: 181	03-17-2008 19:05 Haven't noticed the inventory problem today, thank goodness, but SL is definitely borked. I tried buying some things in a shop - the request "timed out" because the "system could not process my request", but then five minutes later it made the payment anyway, but didn't deliver the goods. Fortunately, the creator was online and refunded my money. I then went to a different sim where he had the same stuff - same problem. And there have been loads of IMs today on various groups I'm on because people can't get animated attachments to work. Also, I crashed and couldn't relog for ten minutes - and that also happened to several other of my friends tonight. Sadly, LL are taking the usual approach of thinking if they don't bother announcing it as an issue on the blog, we won't realise it's happened _____________________ ,,,=^.^=,,,
mAlice Mauvaise Registered User Join date: 9 Sep 2006 Posts: 10	03-17-2008 19:15 I had a bad crash today & after logging back in I was missing several thousand in inventory, and my entire snapshots folder was empty. The inventory didn't show up by trying to force a search or anything like that--but the usual clearing cache & relogging led to everything reappearing.
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	03-17-2008 19:18 From: Damien Walworth I tried buying some things in a shop - the request "timed out" because the "system could not process my request", but then five minutes later it made the payment anyway, but didn't deliver the goods. They mentioned an issue with transactions earlier today, but it was supposedly 'Resolved' about 4 hours ago. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.
Svar Beckersted Registered User Join date: 14 Apr 2006 Posts: 783	03-17-2008 19:19 TY for your replys after multiple cache clearings and reloggings she got everything back.
Miles Beck MilesBeck.com Join date: 20 Mar 2007 Posts: 537	03-17-2008 20:11 From: Svar Beckersted TY for your replys after multiple cache clearings and reloggings she got everything back. Very glad to hear that, Svar. Thanks for updating. Speaking of odd things happening today, on FairChang Balboa, every parcel I checked had approximately 3/4 of the prims "Selected/sat upon." For my parcel, that was almost 300 prims. I've never seen more than 5 on my parcel before. Considering that these items are often lost with no chance for recovery, it caused some concern. Fortunately, a sim restart fixed it.
Miles Beck MilesBeck.com Join date: 20 Mar 2007 Posts: 537	03-17-2008 20:18 From: Ann Launay They mentioned an issue with transactions earlier today, but it was supposedly 'Resolved' about 4 hours ago. Supposedly... "Update 7:28 PM PST Logins may also be affected. If you are having difficulty with login, please attempt to login to a different region. We have several reports of stale transactions. Do not conduct transactions at this time, which includes transfer of inventory or L$. We are working to determine the cause and will work to remedy this as soon as possible."

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Inventory losses