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No Audio After QT 7.2 Update

Townes Lusch
Registered User
Join date: 29 Jul 2007
Posts: 2
09-17-2007 18:23
I lost audio in SL right after updating to QuickTime 7.2. It's not just in SL, even the audio portion of videos I run in QTPlayer have no audio. Spent 3 hours on the phone with Apple Care tonight and my problem got pushed up to the engineers. It's strange because I can go to apple.com and play the ads with no problem, but try to play Steve Jobs keynote on the iPod page and it's a silent movie. I'll post a reply when this gets resolved but that may not be until 9/20, if even then. That's the date Apple Care said they'd definitely get back with me. Meanwhile I'm glad I have a backup mac that I didn't update to QT 7.2.
Mu Bikcin
Verfied User
Join date: 3 Jun 2007
Posts: 87
09-17-2007 18:53
Go to:

Edit - Preferences- Quicktime preferences- sound out and select 44.1 K, if it is already selected , set it to something else, close the program, open open the program and reset to 44.1 K.

See if that helps.
Townes Lusch
Registered User
Join date: 29 Jul 2007
Posts: 2
That was the cure...
09-25-2007 17:57
Turns out it wasn't QT, but Audacity that had changed my sampling rate. It's all good now. Thanks for the answer.