Mac Client on OS 10.4.10 crashes every time

2nd Post... I was running the MacOS client current release on OS 10.4.8 with no problems on and Intel based iMac 20 2.16ghz with 2 gigs memory. I allowed the OS upgrade to OS 10.4.10 and the Mac Client will not even start now, comes up with the crash window without so much as a flicker of the screen. If I boot OS 10.4.8 from an external partition and then launch the same client from my iMac it runs just fine... I wonder if anybody else is experiencing this? Must be a pretty simple fix for LL. Too bad with my Basic account type I cant even log this as a bug...

Please fix this! Thank you.

Yes, I, too, am no longer able to use my iMAC after the latest "update." Several "updates" ago, it was a miracle when I switched from PC to MAC..now it is hell. It seems to me that, in addition to the MAC having its own problems, the Linden people are not really too concerned with the MAC...they obviously don't test very well.....my solution? I am installing Windows Vista via Bootcamp. Sad turn of events...

I could be wrong here, Please let me know if i am, but it is my understanding that Vista will nort run on an Intel Mac., only XP.

No, Vista does run...and the latest version of Bootcamp mentions this. However.....

My last posting was premature....I have installed Vista via Bootcamp...no problem. Works fine. I can use some of my old key PC software packages, etc., so it was not a waste....not 100% waste. What I have discovered is that....it is NOT the software that is causing the problem. Now, both systems crash regularly....and after a crash I must wait about ten minutes before I can get a working screen.

However.....and this is the killer (wish someone could explain this to me)...although I do crash from time to time on my old PC (Dell Insprion 1100)...I do not have to wait ten minutes before getting a good screen.

So, clearly, it is the hardware of the Mac that is causing the problem. For some reason, it interacts differently with SL even though it runs the same software (i.e., Vista).

I have the NVidia GeForce 7300 GT card and 2 GB memory...Intel Core 2 Duo running at 2.16 GHz.

Is upgrading of any use to me?

Brand new 24" iMac (new as in the ones released today), Intel Core 2 Duo 2.4 GHz, ATI Radeon HD 2600 card with 256 MB VRAM, OS X 10.4.10.... and SL crashes upon launching. I don't even get to the welcome screen -- just the crash reporter comes up.

It does NOT do this on my G4 Powerbook (also running 10.4.10), which only seems to have SL issues when... err.. SL releases buggy software. Like the latest version, which seems to have a lot of people crashing.

Anyone know what can be done about this?

Cheers,
--Dov

Darn. I was hoping to buy one of those new iMacs to replace my ageing Powerbook G4.

It sounds like a driver issue. The Radeon drivers in Mac OS X have some bug that SL is hitting. If so, then it's not really Linden Lab's fault -- we have to wait for Apple to fix it. That could take a while.

I upgraded a Mac (MacBook Pro, 2GHz Intel Core Duo, 2GB memory, Radeon X1600 graphics card, 256 MB VRAM) to OS X10.4.9. Same problem as you. Dug out the original 10.4.5 disc and reinstalled: no problem.
Came the day we got 10.4.10 and I thought 'great'! Installed and... 'whack!'
Dug out the 10.4.5 disc and it wouldn't mount... spent a whole day finding a Mac centre that would burn a usable system disc for me. Finally got my drive to accept a 10.4.8 disc, and here I stay! SL works fine with this apart from the occasional crash when IMing.

The best single bit of advice I read, and I promise, God, I will apply to myself when the time comes and be a good girl ever after if you look after me and my SL life is...

... when buying a new Mac, with ANY other system than 10.4.5 - 8... (which means any Mac nowadays, not to mention 10.5 Leopard as is to come... walk staraght out the door of the shop and go elsewhere unless they are prepared to spend a mere 10 minutes downloading SL onto the machine I am giving them my hard-earned ackers for (at least a thousand of them!!!) so I can test it out. Heavens, you wouldn't buy a new car without a test-run, right?

Byee,
Christi

still would like to know what caused that problem Christi, i have pretty much the same exact macbook pro, and never had those problems with 10.4.9, currently running 10.4.10 and it runs fantastic.

is yours the Core 2 Duo maybe? trying to find the difference.. mine is the Core Duo (original) 2ghz, with 2gb of ram and the x1600 256mb.

I'm wondering if there is something defective very minorly in your laptop, thats only noticeable in certain situations that the older OS update doesn't use, or if its some other incompatibility with like a router or something.... thats just plain weird.

I hope someone gets the new iMacs working... if i can get my big student loan sometime soon i need a new desktop, and those Core 2 Extreme 2.8ghz 24"ers look awfully tempting I'm more trusting of ATI cards on OSX than Nvidia cards, just seen less problems usualy with ATI cards in OSX, so i was happy to see the new cards in the iMacs were both ATIs

Hi Missy,

Weird: our two machines are _identical_: even in being first-issue machines. Only difference might be that I didn't buy the extra memory from Apple on purchase.

I only bought a single 1gb stick in mine from Apple, and i added another 1gb I bought from Crucial.com. I also have the 100gb 7200 rpm drive vs the stock drive.

For whatever it's worth, I'll add my data to this issue:

Just bought a MacBook Pro, 2.4 GHz Core 2 Duo, 4GB, with the 17" Hi-Res Wide Screen and have had nothing but problems with SL on it. Rendering stutters, often I log in and a lot of the colors come in as hot pink instead of what they should be, and usually I crash within minutes. I'm talking a hard lock where holding down the power button till it shuts down is the only recourse.

I go back to my 2.16 GHz Core Duo MacBook Pro, 2 GB, 15" and everything is much better. I only crash a couple of times a day on SL. My husband's MacBook Pro (a 2006 model but I don't have the details just now) works, if anything, better even than my old machine. An old PowerBook G4 runs kinda slow, but still doesn't crash like the new computer.

All are running Mac OS X 10.4.10.

I've been on the phone with Apple for a week testing everything that I can test here. And I've taken it in to an official Apple repair shop. They replaced the logic board, but we ran SL right there in the shop and they could see that it looked awful. So they ordered in a new display, which they're installing today. But I don't have much hope that this will fix the problem. (Although I don't see much mention of display in these reports. Anyone else running the new Hi-Res Wide Screen?)

So now I have this new computer that I just love sitting on a shelf because I can't run SL on it and I'd have to get up and switch computers every time I want to switch programs. Ugh!

I had this problem, crashing before the software even opened fully, but solved it by getting rid of every bit of SL related cache.

Then, of course, I only have to deal with the in-world problems. Ack.

I'm having the exact same problems.

It makes you wonder WHY Apple lists SL on their website as one of the cool things you can run on these machines.

I had the exact same problem - couldn't even get to the login screen. I just ended up at the crash dialog right away.

To fix it, I simply moved the <HOME>/Library/Application Support/SecondLife folder out of the way and restarted the SL client and everything worked fine.

Might just be me, but it's worth a try!

Dick.

Holy moley, this was like a miracle cure. I went from crashing every few minutes to stability. Ty!


edit: after playing online last night, I found that after I discard the file, I get about 1.5 hrs online rather than the minutes I was getting before.

I had the same problems as everyone here, just downloaded a new update for the os from apple ( this update was not there yesterday)and my machine is much better, have not crashed in over an hour so far. MBP 2.4 with 8600 graphics

I'm getting something similar now too. The client will run for 30mins or so, but over that time it grabs more and more of the CPU until it locks everything else out.

Tis a bunch of arse.

Some small consolation though: the client runs fine under boot camp for me.

Dick.

I have a MBP 2.4Ghz 2GB RAM 8600M GT 256MB running 10.4.10 and I was seeing the all sorts of terrible artifacts, pink haze over tetures, overheating, freezeing, losing airport connections, etc...

So I tried Vista in Boot Camp, that worked much better than the Mac client ever has! Being a Mac geek and always so anti-Windows, this was a depressing revelation to me.

But now after tossing out the SL Application Support folder from the Library it's running much better. I've been online for over two hours building today and no freezing or crashing, all artifacts are gone now too! woohoo!

I have to say tho, the Windows client still runs better, I get 20-30 fps using Vista while I slow down to 1.5-4 fps on the Mac version.

Could you explain "To fix it, I simply moved the <HOME>/Library/Application Support/SecondLife folder out of the way ".....what do you mean, <HOME>...I don't see any of those choices on my screen..


Thanks.

Click in the finder on the icon that looks like a house, with your login name next to it.

meni.

I have a new iMac, and I installed Second Life, and had the same problem. I pretty much quit every other application and ran second life alone with Safari running, and would get about an hour in the program.

Now though, I have been getting this ridiculous flickering going on that is driving me nuts, and from what I can gather it has to do with something Second Life is doing to the graphics card.

Been posting my experiences here:

/164/a6/202785/1.html

Clearing the cache works!
(Edit)/Preferences/Network - then clear cache.

Regarding the new IMAC'S,
Just returned from the Apple store today, tried SL with a new 24" IMAC with 1.0 operating system loaded on it: Sl had a slow memory leak and used all memory (2 gigs in about 20 minutes). I then downloaded the 1.1 IMAC software upgrade on the same machine and after that Sl was stable for at least 30 minutes, ( no memory leak, no flickering).

What can I say I bought one and am typing on it now, Sl has been running and stable for the last hour, so far so good!

Follow up on new IMAC 24" After four hour shopping spree ( mostly for shoes ) only had two instances, both times after buying something from a vender, the avatar froze and had to log out and back in to fix, other than that no problems transporting from one store to another all evening long. (by the way, using mostly defalt settngs on the viewer).

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Holy moley, this was like a miracle cure. I went from crashing every few minutes to stability. Ty!

edit: after playing online last night, I found that after I discard the file, I get about 1.5 hrs online rather than the minutes I was getting before.
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If you are not able to load at all, you can go to the console and run SL from there. Check the last lines of output, and post it on the forum. Myself or any other developer could most likely tell whats going wrong from that.